Hakone Ashinoko Hanaori (ORIX Hotels & Resorts)

The facilities, bath area, and Room were all clean and tidy, making for a very comfortable stay. There was a great variety of food we enjoyed, along with many kinds of alcohol and drinks—it felt like a luxurious Business Hotel. The staff were very kind, and check-in and payment were smooth. The weather wasn’t great, but it was still a fun golf trip. The misty garden had an almost magical atmosphere and was lovely too.

This was my first stay, and thanks to the early-booking discount, I was able to stay at a very reasonable price. From the moment I arrived at the front desk, the staff’s warm smiles and hospitality were truly relaxing. The Room was very clean, and what surprised me most was that, for this great value, all towels for the large public bath were provided in the bath area—an impressive service. Dinner, which I had been looking forward to, featured seasonal ingredients with delicious seasoning that brought out their natural flavors, and the restaurant staff were very attentive and made it a pleasant experience. I used the free Shuttle Service to Odawara; even between checkout and departure time, they stored my luggage and there was a complimentary café service near the front desk—overall it exceeded my expectations. I would love to stay again with friends or family.