Ishinoya Izunagaoka 투숙객 리뷰 및 후기

(시즈오카현/이즈나가오카) [전체 22개 객실]
종합 점수
4.53
훌륭하다 (136)
  • 객실 및 어메니티
    4.49
  • 시설・설비
    4.31
  • 접객・서비스
    4.61
  • 식사
    4.60
  • 온천・목욕
    4.63
  • 만족도
    4.54
  • 5.00
    丑寅の良ちゃん
    게시일: 2026. 11. 8.

    I had a comfortable stay.

    Our room was in a separate building, and the spacious, well-kept garden made for a lovely stay. Both breakfast and dinner were served in a private dining room and were delicious. This time we stayed as a couple, but next time we would love to bring our family.

  • 5.00
    MOON8
    게시일: 2026. 11. 8.

    To celebrate my birthday

    All the food was delicious, and I was very satisfied. What stood out most were the staff’s warm smiles and thoughtful attention to detail. The warm, personal hospitality felt different from that of a hotel, and I had a very relaxing stay. However, the room lighting felt a little dim. Having two brightness settings would make it more comfortable. I was also disappointed to find shoes left scattered and the shoe cabinet left open in the entrance shared with the neighboring room. In shared spaces, guests’ consideration for one another is important so everyone can use them comfortably. Given the wonderful food and hospitality, these minor issues were a little disappointing, but overall, it was a lovely and memorable stay. Thank you very much.

  • 5.00
    カシ
    게시일: 2026. 11. 6.

    I enjoyed the delicious food and hot springs.

    Both dinner and breakfast were delicious. We had both meals in the dining area, where private rooms let us relax and enjoy the food at our own pace. Every dish was beautifully presented and tasted wonderful. Even though we kept saying we were full, we finished everything. For an extra charge, we switched to grilled splendid alfonsino at breakfast. The skin was wonderfully crispy, and the fish was delicious. I highly recommend it to fish lovers. The hot spring water was gentle on the skin, and all the staff were kind. We were very satisfied with our stay. We stayed in a detached accommodation and did not see any other guests, so we were surprised at checkout by how many guests were from overseas. Thinking that they had enjoyed a lovely traditional Japanese inn made me happy too.

  • 4.50
    大宮のあんちゃん
    게시일: 2026. 10. 24.

    The staff provided excellent service, as expected.

    The staff offered the gracious service you would expect from a long-established traditional inn. Although the building is old, it is kept very clean, and I thoroughly enjoyed my stay. The beautifully maintained garden also made for a relaxing visit.

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  • 4.67
    kanseikun
    게시일: 2026. 10. 20.

    It exceeded my expectations.

    We stayed as a couple. We didn’t have much information in advance other than that the room had an open-air bath, but each room is in a separate detached building, and the private open-air bath was spacious and very open. The food was delicious and we were very satisfied. Overall, the facilities are old, but they are carefully maintained and we never felt uncomfortable. There were plenty of bath towels, towels, and bottled water both in the public bath and in our room, which showed great hospitality. However, we were concerned that even the toilet floor was tatami-matted, and there were stains soaked into the tatami. We would love to visit again.

  • 4.33
    サンダーソニア
    게시일: 2026. 10. 18.

    A luxurious room and a stylish male server

    Our room was the Shigaraki suite. It was a spacious, impressive private unit, with both an indoor and an outdoor bath, plus two toilets—everything was amazing. Dinner was served in the room, and the two male staff members who brought the dishes were very pleasant and made a great impression. However, the food itself was fairly average, which was a bit disappointing.

  • 5.00
    たがれれ
    게시일: 2026. 10. 15.

    It was wonderful.

    Everything was wonderful, and in particular, the service and attentiveness of the female staff member in charge of meals were outstanding. Her hospitality was so exceptional that it felt like a first for me. I would love to visit again to see her. Thank you very much.

  • 2.67
    ショコラ一休
    게시일: 2026. 10. 11.

    Disappointing Room with an Open-Air Bath

    I was really looking forward to staying in a room with an open-air bath for the first time in a while, but we were shown to a detached room called “Iga.” As soon as we entered, there was a musty smell. When we were shown around, the entire room felt dim—especially the bedroom. The closet was located at the head of the bed. When I tried to use the safe inside, it was hard to see because it was so dark. When I used the small light that had been left there, I found that the inside of the closet and around the headboard were covered in dust. There was also lint and dust behind and under the headboard between it and the closet, which shocked me. Looking more closely, dust had accumulated on the shoji frames as well, and even on/around the vent under the closet. It did not feel like daily cleaning was being done at all, and I didn’t feel comfortable sleeping there. The stay itself was unpleasant. By the time I decided to complain it was already late—around 11 p.m.—so I planned to contact them in the morning and have them check it. In fact, I couldn’t sleep well in that bed and ended up sleep-deprived. The next morning after breakfast, I contacted reception and asked them to see for themselves. The manager was off that day and absent, so I spoke with whoever was responsible that day. They acknowledged how dirty it was but only apologized; their response did not feel sincere. In addition, the lock on the sliding door on side facing open-air bath did not work properly, which raised security concerns and made us feel unsafe. In short, what we had been looking forward to—a long-established ryokan’s room with an open-air bath—was a major disappointment and honestly one of worst stays we have ever experienced. For an established ryokan known enough to have hosted a Go title match (Meijin), this level is unacceptable. That said dinner dishes were delicious. When traveling we look forward to an extraordinary space with at least basic cleanliness along with good food hot springs Unfortunately this trip left us only discomfort. A couple in our 70s

  • 3.83
    クリフトン
    게시일: 2026. 10. 3.

    Hinoki Cypress Bath

    The detached guest room was spacious, and we were especially satisfied with the large hinoki cypress bath—it was surprisingly big for an in-room bath.\nAt dinner, we were introduced to a variety of delicious Japanese sake, which made for a wonderful memory.

  • 4.83
    ちびちーにゃん
    게시일: 2026. 9. 30.

    An Accommodation where you can experience the charm of Japan

    My spouse and I love traveling, and rather than sightseeing, our main purpose is choosing which Hotel to stay at. It was our first time at Ishinoya, and it was wonderful and a lot of fun. Unfortunately it rained, but walking through the garden with an umbrella felt atmospheric—if anything, it made the experience even better. There were various loaner umbrellas in colors like purple and pink, which matched the garden and yukata beautifully. There were koi in the pond, and we could feed them as well. It’s a calm Accommodation, but there were also fun activities like searching for hidden hearts in the garden, which we enjoyed. The lobby had a book corner and drink service too; while having tea there, the staff kindly recommended sightseeing spots for us, and we enjoyed chatting with them as well. As for the large public bath, I would have liked a sauna and cold plunge pool, and it would have been nice if the washing area were a bit more spacious. I was happy that the hair dryer was ReFa. Our Room was on the third floor so we had to use stairs to get around, but it wasn’t an issue for us. (Those with mobility difficulties may prefer another Room.) The atmosphere of the Room and the bed created a soothing space designed with quality sleep in mind. We’ve found one more Accommodation we’d love to return to again. Thank you very much.

  • 3.67
    旅行が好き過ぎ
    게시일: 2026. 9. 22.

    Such a wonderful accommodation, but...

    As a typhoon was expected to approach, I contacted you several times in advance to ask whether cancellation or rescheduling would be possible. I was impressed that your terms and rules were clearly defined, but it was a little disappointing that there were no words of concern for our situation and the responses felt uniform throughout. Also, at checkout, no one came out to the entrance to see us off, and there were many moments where the hospitality felt lacking. The Accommodation itself was kept extremely clean and was so wonderful it was beyond reproach, which made the service aspect feel like a missed opportunity.

  • 4.67
    sakurap3104
    게시일: 2026. 9. 20.

    I visited with my mo...

    I visited with my mother to celebrate my birthday. Since she was recovering from surgery and was concerned about her scars, we were looking for a place with an open-air bath in the guest Room, and luckily there was availability, so we were able to stay. The lobby has a wonderful aroma scent that is very soothing. There were several kinds of complimentary drinks and some light snacks as well, which we enjoyed. We stayed in a first-floor Room in an annex building, but there are stairs when moving from the lobby. We knew in advance that there would be steps, so it was fine for us, but elderly guests may need to take care. The Room is in a traditional old-house-style annex; perhaps because it is a bit old, there were some issues with the fittings—for example, the entrance lock was hard to fasten at times, and noise from upstairs carried through. Also, although it was a hot day, I noticed an unpleasant smell in the toilet as soon as we entered. Of course it had been cleaned well, but since the toilet does not get air conditioning, the odor continued to bother me. It was also disappointing that dust stood out in places inside the Room. The bath in the Room is very spacious—there is still plenty of room even for two adults to stretch out their legs fully. And what truly stands out at this Accommodation is the food. I have stayed at many places before, and this is definitely top-class. It seems our stay coincided with the change to the autumn menu; every dish using seasonal ingredients and foods typical of Izu was delicious. Great care was also taken with the tableware, making everything look beautiful as well. Even my mother—whose appetite has been getting smaller—finished everything without leaving any behind. Breakfast also came with many small side dishes; it really whetted our appetites and I ended up finishing all of my rice. All of the staff were very warm and welcoming; thanks to their pleasant service we felt at ease throughout our stay. Next time I’d love to visit again someday in another season to enjoy different dishes.

  • 4.83
    おさるのジョージちゃん
    게시일: 2026. 9. 15.

    We stayed here to celebrate my mother’s 80th birthday.

    Because I was concerned about my parents’ mobility, we requested the Mino Room, the closest to the front desk without having to climb the stone steps. This Room offers a wide open view from the rock bath, giving it a wonderful sense of space, and it was perfect for relaxing without even needing to leave the Room. The building is old, and some sliding doors required a bit of strength to open and close, but rather than feeling inconvenient, it added charm and comfort—overall a very pleasant impression. Handrails are installed in various places in the Room, so my elderly parents could stay with peace of mind. There are also handrails in the rock bath. Plenty of towels were provided as well, which made it nice to be able to use a fresh bath towel each time. We used the large public bath (which alternates between men and women by day) twice. Both times no one else came in, so we were able to enjoy it like a private bath for about two hours at our leisure. We booked an in-room dining Plan, so even with bad weather my parents didn’t have to climb the stone steps to get to the dining area (younger guests would have no trouble). Both dinner and breakfast were excellent. The portions were just right—not too much or too little—and even my mother, who is very particular about ingredients and usually eats lightly, kept saying “It’s delicious—I can keep eating,” and finished almost everything. The staff member assigned to our Room was not Japanese, but spoke fluent Japanese and showed exceptional thoughtfulness. Thanks to them we were able to stay comfortable until the very end; their warm personality and service made us want to come back just to see them again. Thank you as well for kindly assisting us every time we called—multiple times—to discuss details such as selecting our Room, dinner time arrangements, and decorations. Our 80th birthday celebration became something truly special. We’re very glad we chose this Accommodation.

  • 4.17
    sanjyurou
    게시일: 2026. 9. 12.

    The garden and the quality of the hot spring water are wonderful.

    The annexes are scattered across a large garden, and you have to walk along slightly uneven paths with some changes in elevation to reach both the large public bath and the dining area (which can be tough for older guests). It’s an old Ryokan, but it has been updated for ease of use, and the garden was beautifully maintained. The meals were satisfyingly good overall, and breakfast was especially substantial. The Room also had natural hot spring water, and the water quality was excellent. The issue was that three strands of hair about 40 cm long were floating in the bath, which was very disappointing. It seems they forgot to clean the tub—even though it could have been easily rinsed away with the shower.

  • 4.67
    お風呂はのんびり派
    게시일: 2026. 9. 10.

    A Private Indoor Hot Spring Bath and Delicious Cuisine

    This was my first visit. For me, travel is all about enjoying a good bath and delicious food. The indoor bath has free-flowing hot spring water. It’s a bit hot, so I filled it early to let it cool before getting in, but the water quality was excellent and left my skin silky smooth. Perhaps because the indoor bath is so good, hardly anyone used the large public bath, so I had it all to myself. I was also glad I could enjoy the open-air bath when the rain let up. The meals were more than satisfying in both quantity and taste—from an appetizer of salted autumn salmon to a slightly miso-flavored beef hot pot. The sake pairing course that Reviews praised was also wonderful; you can choose from sake, wine, and more, which made everything even better. Highly recommended. I really appreciated the well-timed service of each dish and drink. Since we took our time dining, the red wine ended up paired with “low-temperature cooked Mt. Fuji salmon,” but Mont Perat Rouge matched far better than expected—I was impressed. We arrived during heavy rain, but even the rain-soaked trees seen from the window had a charming atmosphere. Getting around can certainly be difficult, but if you can enjoy that along with its age and inconveniences, I think this is a truly wonderful Ryokan. I did wish there had been a bit more thorough cleaning—such as dust on the shoji screens—but antique furnishings will deteriorate if they aren’t maintained as well. I sincerely hope this classic Japanese Onsen Ryokan will continue for many years to come.

  • 5.00
    ptime
    게시일: 2026. 9. 7.

    Stairs

    The Room is on the 3rd floor, which may be difficult for seniors, and we were unable to access the large public bath. Please confirm in advance.

  • 2.67
    期待外れでした
    게시일: 2026. 9. 7.

    All the staff were k...

    All the staff were kind (though we could hear private conversations reaching the lounge area in front of the front desk), but the meals were disappointing. Items that were not cooked, such as fish marinade and sashimi, had a slight odor, and the bluefin tuna was not fresh and looked dull in color. The meat dishes were tasty, but the rice dish was bacon takikomi gohan; while it tasted good, it felt too modest to be served at a Ryokan. There were various disappointing points if you visit expecting a Ryokan experience; viewed as a Hotel, it may be fine, but there are many better Hotels at the same price point, so overall I felt it was not worth the price. For those booking through IKYU, who are likely experienced travelers, I would recommend choosing a different Ryokan or Hotel.

  • 5.00
    みゅうみゅうみるく
    게시일: 2026. 9. 2.

    The Best Rock Bath

    This long-established Ryokan had a calm atmosphere, and the garden was wonderful. Most notably, the in-room rock bath was so spacious that it felt almost too much for our family of three, and with free-flowing hot spring water straight from the source, we lost count of how many times we soaked. The meals were also carefully prepared; everything was delicious, especially the tasty rice—so good that our son, who usually never asks for seconds, did. We would definitely like to stay again. Thank you very much.

  • 4.33
    @旅
    게시일: 2026. 8. 13.

    The in-room Onsen is very good.

    I made a Reservation for a Room with a rock bath. The Room is a bit dated, but it was spacious enough and I was able to relax comfortably. A highly responsive thermometer was installed in the bath, making it easy to adjust the temperature, so I could set it to my liking and enjoy a very comfortable soak. Meals were served in semi-private dining, so I could take my time and enjoy them. The service was also just right—not too close or too distant—and very good. If I had one request, I would have liked coffee in the Room.

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  • 5.00
    伊豆に魅せられて
    게시일: 2026. 8. 3.

    A Guestroom Semi-Open-Air Rock Bath That Will Surprise You with Its Size

    I have visited the Izu Nagaoka Onsen many times because of its excellent water quality, but this was my first stay at Ishinoya. I was really looking forward to it because I had heard the rock bath in the guest Room was very large. When I actually saw it, I was surprised—it was as big as a public bath. I love the Onsen in Izu Nagaoka because they always leave my skin feeling smooth. All of the meals were delicious and beautifully presented, and the service was wonderful. We were able to dine calmly in a private room. The portions felt slightly small for me since I don’t drink alcohol. All of the staff were friendly and welcoming with warm smiles. The Room had beds, chairs and a table, plus a sofa, and the air conditioning worked well so it was very comfortable. The amenities were more than sufficient, and we lacked nothing. The courtyard was also lovely, with a pond where impressive koi swam, a footbath, and an area for drinking Onsen water. The plants were well cared for too. Going up and down the stone steps didn’t bother us since we had good weather. We also appreciated the complimentary drinks in the lobby and having coffee served after breakfast rather than self-service. There are many wonderful Accommodation options in the Izu Nagaoka area, but this one has become a favorite for us as a couple. Thank you very much for everything.

  • 4.83
    漬物太郎
    게시일: 2026. 8. 2.

    Thank you for your support.

    This was my first stay at Ishinoya. The Room was in a detached-style layout, and when moving to the large public bath and other areas, I could forget everyday life while watching the koi—truly a wonderful time. Thank you very much. Thank you as well to all the staff for your kindness. Breakfast and dinner were both delicious, and I was very satisfied. Each dish was carefully prepared, with perfect presentation and flavor—five stars. Thank you, Chef. I would love to visit again.

  • 3.50
    Adam& David
    게시일: 2026. 8. 2.

    Choosing the right Room is important for a comfortable stay.

    I stayed in the Aizu Room. Although it’s described as an old building, it dates from the 1970s and feels like an older private home. There was a distinctive smell like when visiting a grandmother’s house. The walls and ceiling are painted black, so the lighting is dim and it’s hard to see details. There were no insects or mice, and there were air purifiers in each room, but the smell bothered me. My wife didn’t mind it at all, so I may just be sensitive. The hospitality was very good. The meals were good as well, and the service during dining was also excellent.

  • 4.00
    むーーきど
    게시일: 2026. 7. 21.

    It was my first time visiting Izunagaoka.

    This was my first time visiting Izunagaoka. The Hotel is set within a garden, and the atmosphere was pleasant. However, the garden could not be seen at all from the Room, and because the open-air bath was enclosed by walls, there was no view to enjoy. First, the woman handling arrivals at the driveway was far too businesslike and left a poor impression. The foreign staff were helpful. The younger staff during meals explained the dishes accurately and politely, but conversation did not go beyond that, and everything felt rather matter-of-fact. We could only choose a 17:30 dinner time slot, which was too early. Izunagaoka itself felt completely run-down and not like a place where you could enjoy an Onsen town atmosphere.

  • 4.33
    門松勝太
    게시일: 2026. 7. 21.

    The bath and the meals were both excellent.

    This was my repeat stay, and this time I chose the rock bath. It was spacious and the water was absolutely wonderful. As always, the meals were outstanding—perhaps on the smaller side, but just the right amount for me. I was also surprised that the female staff member during dinner understood Japanese culture even better than many Japanese people. I’d love to come back and see you again. On the other hand, compared with before, it’s a shame that the front desk service seems weaker now. Is it due to that day’s staffing rotation? Or perhaps a labor shortage? Every industry needs more staff these days, but I’ll be back again—please keep up the good work.

  • 4.83
    けいこ1008
    게시일: 2026. 7. 18.

    Delicious meals and a relaxing Onsen

    I decided to visit on short notice. The building is old, but it has been renovated and, above all, felt very clean. Perhaps because some Rooms have a bathroom with Onsen water, the large public bath was quiet; I was able to enjoy the open-air bath all to myself and relax. I also enjoyed the Onsen in my Room even late at night. And the meals! Beautiful to look at and delicious—truly satisfying. The staff were wonderful as well, making it a comfortable and pleasant one-night, two-day stay.

  • 4.67
    tameike_23
    게시일: 2026. 7. 9.

    We had a wonderful family trip.

    We’ve visited Izu countless times as a couple, but this was our first stay at a Ryokan with a child under two. Having an open-air bath in the Room was also a deciding factor. There were some areas where the staff seemed inexperienced (for example, despite traveling with a child, at check-in we were told dinner was only available in the second seating starting at 7:00 p.m., even though we checked in before 4:00 p.m.). However, they responded properly afterward by moving the time earlier. Since they had the information in advance, I think it would have been better if they had contacted us beforehand by phone or email. The meals aren’t at the level of an Accommodation that prides itself on cuisine, but they were more than sufficient. They also prepared plenty of food for our child. The beef dishes were especially delicious, and the fish was good as well. They also served coffee in the morning. The open-air bath attached to the Room uses a circulation system, and adjusting the temperature takes a bit of time. It can’t really be helped. The indoor bath was fed directly from the hot spring source. The Room was thoroughly cleaned, and there were no unhygienic issues like some Reviews mention—at least we didn’t notice any. They provided plenty of yukata and other items, including for children. There are some ups and downs when moving around inside the building, and since reception is up on a slope, it is indeed slightly inconvenient to drive up once with your family and luggage and then go back down to park. Still, it wasn’t bothersome enough to matter much. There’s also a convenience store nearby. Above all, this place has an excellent location close to Sea Paradise and Mentaiko Park. When traveling with kids you have to be mindful about getting around, so being able to save time on travel is a big plus.

  • 3.83
    riedoll
    게시일: 2026. 6. 9.

    Shower water pressure in the Room bathroom

    The staff provided very courteous and attentive service.\n The meals were delicious, with an appropriate portion size, and the dishes were explained clearly and in good timing.\n If I had to mention one thing, having some of the food already set out before we sat down gave it a banquet-style impression. It may be extra work, but I think it would be better to serve everything after guests are seated—especially since the quality of the cuisine is high.\n Regarding dessert, serving a Mont Blanc cake in a monaka wafer might suit something with more moisture inside, such as ice cream. Even with just a small bite of the filling and wafer together, it felt quite dry; eating it “in one big bite,” as recommended, seemed rather difficult.\n Also, the shower in the in-room bathroom had extremely weak water pressure—more like a watering can. The hot spring source water and regular water used to fill the bathtub had stronger pressure. Even if there is a public bath, many guests choose this property specifically to enjoy Onsen in their Room baths. In particular here, reaching the public bath requires walking through an outdoor garden path with steps.\n It seems to have been about 10 years since rebranding, but signs of wear are noticeable throughout the interior. Replacing walls or tatami would be a major project; however, items like broken blinds on the bath window should be easy to replace.\n Finally, the bed was unusually soft. Both the springs and the mattress topper were so soft that my body sank excessively.\n I think switching to firmer bedding would be better.

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  • 4.67
    ちびふみちゃん
    게시일: 2026. 6. 3.

    Bathroom

    From the photos on the website, I couldn’t tell how large the Room’s open-air bath was, but I was surprised at how big it was. It felt almost too spacious for two people.

  • 5.00
    447鈴
    게시일: 2026. 5. 22.

    Thank you very much.

    Our previous stay in the Mino Room was wonderful. Since our main purpose was the private open-air bath in the guest room, it was truly perfect. We couldn’t finish all of our dinner, so they kindly made rice balls for us, which we enjoyed later as a late-night snack. The 12:00 check-out Plan also allowed us to relax and enjoy the Onsen after breakfast, and it was incredibly soothing. We would love to stay again. Thank you very much.

  • 1.67
    ジブチB
    게시일: 2026. 4. 1.

    What’s so good about it...?

    I’m not sure why, but why was there no support on the uphill slope from the parking lot to the entrance? There was no greeting, and even though it was raining when we left, once we checked out that was it. They seemed indifferent even as I walked down the slippery slope in the rain holding an umbrella and carrying luggage, so it felt like business-hotel-level service. The meals were also uninspiring across the board. The staff explanations were matter-of-fact as well. The tea soba served at breakfast in particular lacked care. I heard staff telling guests on both sides during breakfast service, “Refills of miso soup and coffee service,” but I wasn’t told—was that due to a difference in Plan? Since there were many inbound travelers, do they consider “good enough” Japanese food acceptable? Even at the front desk, I wish they had handled things more calmly. Overall, this stay left me with low satisfaction.

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