Kyoto Hot Spring Hatoya Zuihokaku Hotel 투숙객 리뷰 및 후기

(교토부/교토역 주변) [전체 102개 객실]
종합 점수
4.39
좋다 (76)
  • 객실 및 어메니티
    4.20
  • 시설・설비
    4.42
  • 접객・서비스
    4.37
  • 식사
    4.35
  • 온천・목욕
    4.55
  • 만족도
    4.43
4.60
mikoro

It was comfortable.

Conveniently located near the station. You can enjoy the onsen, and the security is reassuring, so I use it often. I usually stay in a Japanese-Western style room for comfort, but this time there were no vacancies, so I stayed in a twin room, which was more comfortable than I expected with a relaxing space. However, it was unfortunate that the mirror on the dresser was broken. Recently, the large public bath has been crowded, and there were times when I had to leave quickly, but this time, by chance, it was almost like a private bath, and I was able to relax both at night and in the morning, which was wonderful. I wanted to have the yudofu for breakfast, but it was already full, so I couldn't have it, which was disappointing. I would like to stay again next time with breakfast included.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스4
  • 식사－
  • 온천・목욕5
  • 만족도5
  • 2024. 12. 2.～
  • 1명 1개
  • Superior Twin (2 Types) *Type selection not available
  • 식사 불포함

시설에서의 답장

Thank you for always favoring our hotel. We also sincerely appreciate the valuable feedback you have provided despite your busy schedule. Our hotel is located about a 5-minute walk from Kyoto Station, making it a convenient base for your sightseeing in Kyoto. We are also delighted to hear that you enjoyed the Kyoto Onsen. Thank you very much for your kind words about our location and the Kyoto Onsen. However, we apologize for the inconvenience caused by the issues with the room amenities. We have immediately checked and repaired them. We will continue to strive to improve our services and create facilities that will satisfy our guests even more. We aim to be a hotel chosen by many guests in the future. When you visit Kyoto again, please consider staying at Kyoyumoto Hatoya Zuihokaku. Front Desk, Mizuki Nakamura

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