Gyokuhokan 투숙객 리뷰 및 후기
- 객실 및 어메니티4.57
- 시설・설비4.50
- 접객・서비스4.67
- 식사4.82
- 온천・목욕4.80
- 만족도4.74
- 4.50moe;게시일: 2026. 9. 11.
A Well-Balanced Accommodation
As a repeat guest, I stayed in the detached Room again this time. I really love the atmosphere of the Room and garden, the Onsen is wonderful, and the meals are also visually enjoyable—overall, I truly like this Accommodation. It’s a place that makes me want to stay again. However, this time I was a bit concerned about the staff’s service compared with my previous stay. At check-in, the male staff member did not smile and spoke quietly and quickly, so it was difficult to hear the explanation clearly. Also at breakfast service, when placing bowls there was some noise but no comment or acknowledgment, which gave an overall matter-of-fact impression. In addition, we were told that drinks were “free today,” but because it was phrased as “today,” I wasn’t sure whether it was because we were repeat guests or just for this visit, which left me confused. Of course not all staff members were like this, but overall this time I felt a bit of distance and came away with a somewhat cold impression. Because I didn’t feel this way on my previous stay, it was disappointing. The contrast with how great the Accommodation is made me wonder if it had always been like this. I really like the Room, garden, Onsen—and especially the food—so if possible I would like to return again. That’s why I wanted to honestly share what felt disappointing this time.
- 4.83あかさたなさんかな게시일: 2026. 9. 11.
Very good
It was very good overall. There were a few minor concerns about the service, but an experienced staff member kindly followed up, so we were able to enjoy our stay without any unpleasant feelings. The main meat dish was not tasty, but everything else was delicious.
- 5.00TSYM게시일: 2026. 9. 6.
A wonderful accommodation.
I have stayed here several times, and everything was wonderful again this time. I accidentally left something behind when checking out, but the staff noticed it and it was a great help. Thank you for everything. This is the Accommodation I always recommend whenever friends ask for a place to stay. I will be back again.
- 5.00みいこ先生게시일: 2026. 9. 4.
Everything was satisfactory.
Thank you very much for taking such wonderful care of us. Staying in the detached Room, enjoying the soothing Onsen, and savoring each thoughtfully prepared dish allowed both my spouse and me to truly relax and spend a wonderful time. In particular, we were deeply impressed by the dedicated efforts of the staff members from overseas who are currently in training. Even in an unfamiliar environment, they always greeted us with warm smiles and attentive service, and their sincerity made us feel truly welcomed. When we were leaving, we accidentally forgot something, but a staff member kindly went out of their way to catch up with us and return it. We are sincerely grateful for that thoughtful gesture. Thanks to everyone at Gyokuhokan, we were able to forget the fatigue of summer and feel refreshed both physically and mentally. We would love to visit again. Thank you very much.
- 4.67温泉好き50代게시일: 2026. 9. 3.
It was as satisfying as always!
This was my sixth visit. I really love the detached Room and the private open-air bath attached to it. And above all, I’m always satisfied with the meals. Each dish is carefully prepared and truly delicious. You can also choose either fish or meat for the main course (meat & meat is also OK), which makes it even more enjoyable. The only slight disappointment this time was that the explanation of the dishes felt a bit rushed (in the past, there was time for us to ask questions). Still, overall, everything was wonderful—I even enjoyed the rice cooked in a traditional pot with our meal. The dried horse mackerel at breakfast was exceptional. Breakfast is also very delicious. Of course, I’d like to return again soon!! Thank you very much.
- 4.67naka nakako게시일: 2026. 9. 1.
A birthday-month getaway gift for my husband in Izu!
My husband, who loves the sea, and I visited Izu for the first time in six years. We avoided the Obon period around my birthday and postponed our trip a bit. I even worked the day before, and the round-trip drive was tougher than expected—but with so much to look forward to, I drove safely on my own! We planned to relax at the Accommodation, but there were three private family baths, and we were able to enjoy all of them—such a wonderful time. Thank you very much for preparing a birthday dessert plate for my husband. I felt it would have been nice to have a Room with easier access within the building. Also, since my eyesight is poor, I would have appreciated a bright desk lamp or similar lighting in the Room. This may not be necessary for younger or more energetic guests. Thank you for taking such good care of us.
- 4.83ホバート２００１게시일: 2026. 8. 18.
Overwhelming Guest Satisfaction
My third visit in three years. Everything was wonderful, including the meals, the Onsen, and the room. The service level has not dropped at all since three years ago; if anything, the cuisine felt even more refined, and I enjoyed it thoroughly. Dining while looking out over the fresh green garden and having coffee after the meal allowed me to spend a truly exceptional time that can only be experienced here. Thank you to all the staff.
- 4.50Cerisier K게시일: 2026. 8. 6.
Calm and attentive service makes your stay truly comfortable.
I was soothed by the exquisite cuisine and the warm, attentive service. The Facility strikes a perfect balance between tradition and modern design, with a refined atmosphere that feels truly relaxing. It’s a place where adults can spend quiet, high-quality time. The Onsen lets you fully enjoy the true pleasure of natural hot spring water in serene surroundings. The dining was exceptional—everything from the way ingredients were cut to the precise cooking was spot-on and delicious, and each piece of tableware was beautifully chosen, making it a feast for the eyes as well. Even breakfast was flawless. I’m already thinking about when to visit next.
- 4.17横浜のよしこ게시일: 2026. 8. 3.
The hot spring bath was a luxurious treat.
The free-flowing hot spring feels as if it towers at the entrance of the Accommodation. Even in this heat, the lush garden and moss are beautifully maintained, making it a very comfortable stay. Dragonflies were flying around, lizards were at our feet, and we were surprised to even see monkeys behind the property. Two nights and three days flew by, but we thoroughly enjoyed the large public bath, the private bath, and even the bath in our Room—pure luxury! We also enjoyed the meals. We had dessert after dinner on the garden terrace once it cooled down, but before we knew it we got bitten by lots of mosquitoes. Since there is a pond it may be unavoidable, but having mosquito coils or similar would be helpful. All staff members were polite and kind. Thank you very much for taking care of us—we would love to visit again.
- 1.00ふじっこま게시일: 2026. 7. 30.
A very disappointing stay.
Depending on the Room and Plan you choose, your experience may differ, and some guests may have fond memories of this Accommodation. However, based on our stay this time, the overall standards of hygiene and guest service were low and extremely disappointing. From my personal perspective: Unlike the photos on the website, the interior is generally cramped and the garden is not spacious. There is no proper separation or flow between guest areas and the kitchen, so you frequently run into kitchen staff in the corridors. The guest rooms and open-air bath face a roadway, so traffic noise can be heard constantly. We were seated at the far end of the counter for meals; people passed behind us repeatedly, making it as noisy as an izakaya. Through gaps under the noren curtain, plastic storage boxes and shelves in the back area were fully visible, and voices from what sounded like staff arguing in the kitchen carried straight through. Staff kept taking items in and out right in front of us even when they did not seem to need them immediately—there was no consideration at all that guests were dining. Basic temperature control was also lacking: hot dishes cooled down quickly, while cold sashimi was lukewarm. The food was also overly salty across the board. In addition, we were told that leftover rice from dinner would be made into rice balls and delivered to us, but what arrived was a sticky lump crushed like a dumpling. Worse still, it was placed directly on top of a slipper disinfection tag at the entrance area—raising serious concerns about hygiene. The morning newspaper being left directly on the hallway floor further reflected an overall lack of care. Finally, despite declining, I appear to have been registered as a group member anyway; this stay left me with strong distrust regarding how personal information is handled as well.
- 4.83BS見た人게시일: 2026. 7. 17.
Stay with the Yuki-tei Group
Because Yūkitei and the Kawana Annex were great, I decided to stay at Gyokuhokan, another Accommodation in the same group. It felt like a classic high-end Ryokan with modernized Facilities, which was excellent. The large public bath with alternating men’s/women’s hours and the private baths were also very good. One thing I noticed is that after the switch, the available time for the large public bath is short—I’d like to be able to stay in longer.
- 4.83大好きボストンテリア게시일: 2026. 7. 9.
Kawazu Family Trip
As a true adults-only hideaway, the Accommodation was quiet and relaxing. The meals were delicious, beautifully presented, and the ingredients were explained with great care. If the washroom lighting were a bit brighter, it would have been easier to apply makeup. We made another wonderful memory with my daughter.
- 5.00シアムー게시일: 2026. 7. 5.
We are always very satisfied with the delicious meals, the relaxing Onsen, and the attentive service.
- 4.67休日万歳게시일: 2026. 7. 5.
The meals are exceptional.
This was our sixth stay, and the meals are simply delicious. Also, a roof has been installed over the open-air bath and shower in the Main Building room with an open-air bath, so we don’t have to worry about rain or direct sunlight. We’re truly delighted that the room has become even more comfortable and convenient to use.
- 5.00稲葉ブン太게시일: 2026. 7. 1.
I always feel safe and comfortable staying here.
We have stayed here more than 10 times. This time, my daughters insisted on coming because they always brag about it, so the four of us visited together. Thank you for the consistently delicious meals and excellent service.
- 5.00シバンコフ게시일: 2026. 6. 22.
We stayed here for a family trip.
We visited as a group of four with my parents. They promptly contacted us in advance to confirm details such as meals for my pregnant wife and arrangements for my visually impaired father, and the hospitality on the day was wonderful—my parents were very satisfied.
- 5.00EmilyDD게시일: 2026. 6. 16.
A Cozy Adults-Only Accommodation
I’m a repeat guest. Although this Accommodation has a 100-year history, the in-house Facility, garden, guest Rooms, baths—everything is beautifully maintained, and you can feel the attention to detail throughout to ensure a comfortable stay. The staff service is also excellent. Their sense of distance—stepping in smoothly when needed—felt very pleasant, and I was able to truly relax. The meals were delicious as well, and the tableware and presentation are beautiful and exciting. I feel the dining alone offers more than enough value for the price. Also, since there are relatively few Rooms and no children staying, the atmosphere inside is calm, which I love because I can relax anywhere in the Accommodation. These days, perhaps due to rising costs, I’m often disappointed when food quality or service declines on repeat visits—but I sincerely hope Gyokuhokan will remain unchanged when I visit next time. I will definitely return.
- 5.00かずしも게시일: 2026. 6. 16.
First visit in 10 years
My wife and I stayed at Gyokuhokan 10 years ago. As our stay approached, we received a call to check our Reservation. They casually greeted us with, “Thank you for staying with us again,” and I was truly touched that they remembered us as returning guests even after a decade. It had been a long time, yet the memories came back as vividly as if it were yesterday. The large public bath and the private baths had evolved with new touches, making each soak during our stay feel fresh and enjoyable. The Onsen warmed me through to the core—it was wonderful. The meals were outstanding. The reason my wife and I decided to return was not only the quality of the hot spring water, but also the exceptional standard of the cuisine—its quality, flavor, and overall satisfaction are simply top-class. It felt even more refined than 10 years ago, which impressed us deeply. We also enjoyed relaxing at the bar after dinner. Sleeping on such comfortable bedding helped me rest well; although I struggle with sleep issues, I slept deeply for the first time in quite a while. Breakfast was excellent too—both in taste and presentation. We talked about coming back at least once a year from now on. Thank you very much.
- 5.00ふっか2게시일: 2026. 6. 3.
Although the buildin...
Although the building is historic, it is very clean and a pleasant Accommodation. This Taisho-era romantic Room is also very charming. Time passes quietly inside the Accommodation. Our family of six stayed here. Thank you very much.
- 5.00ふっか2게시일: 2026. 6. 3.
This was my first ti...
This was my first time staying in a detached Room. As soon as I stepped inside, the fresh, pleasant scent of tatami rush filled the air—wonderful. The cocktails at the bar were also excellent. Thank you to the head chef for the delicious meal.
- 3.83もぐもぐうーまん게시일: 2026. 5. 30.
We had a relaxing stay.
We had a very relaxing stay. The in-room Onsen was at a perfect temperature and felt wonderful. It was a shame that we couldn’t open the Room’s snow-view shoji screens; if opened, the Room layout would be visible from the road and parking lot outside. Because the bath in the Room was so comfortable, we didn’t use the public bath or private baths. Dinner at the restaurant offered many choices just as described in Reviews, and we enjoyed it with both our eyes and taste buds—it was truly delicious. They also had my favorite sake, Hakurakusei, so I drank quite a lot. Compared with dinner, breakfast felt a bit disappointing. The dried fish was tasty, but everything else was fairly standard and nothing particularly memorable. As others have mentioned, coffee was charged separately. We had it outside with dessert; even though it wasn’t free, it seemed like many guests still ordered it. It felt great to enjoy it while looking out at the greenery in the garden. The thoughtful suggestion to seat women where they wouldn’t be hit by direct morning sun when taking our seats was appreciated. After dinner we received complimentary tickets for the bar; it was a lovely space. One thing that concerned us about dining: perhaps because of the wooden floors, footsteps were quite loud. With staff moving around constantly, there were always footsteps and it sometimes felt hard to relax. Also, clearing away leftover rice happened too quickly. Since we had already said we didn’t need refills, it’s fine to take it away—but doing so immediately made us feel rushed. I wondered if this was related to making onigiri for room service, but they cleared away the rice pot just as quickly at breakfast as well. When a staff member from overseas served us and I asked where they were from, they said Nepal—so I tried to speak with them a bit in support—but they told me they didn’t want that because it made them nervous. These days many Accommodations have international staff working there; in Japan where there is a labor shortage, I like to say a few words of encouragement—though that may have been self-centered on my part. Everyone always greeted us with smiles, so I spoke as I normally would without thinking too much about it. That said, dinner really was excellent overall. Thank you very much for your hospitality."""
- 5.00おとう321게시일: 2026. 5. 26.
Stay for an Anniversary Celebration
We stayed on 5/24 with the Anniversary Plan. When we arrived and parked, a staff member greeted us, carried our luggage, and took a commemorative photo on the way to the entrance. Check-in was not at the front desk; we completed it in a lounge-like space while enjoying tea and homemade warabi mochi. After an explanation of the facilities, we were escorted to our Room. A half bottle of Moët champagne and a preserved flower arrangement were prepared in advance—my wife couldn’t stop smiling. Before dinner, we headed straight to the large public Onsen bath. Once warmed up, we returned to the Room and toasted with champagne. Dinner was a full Japanese course: appetizer, assorted starters, soup, sashimi, fish dish, meat dish, tachiuo (beltfish) takikomi rice, and dessert. Both the fish and meat could be chosen from three options each; my wife selected shrimp shinjo and grilled Japanese black wagyu beef tenderloin, while I chose grilled Mt. Fuji salmon cured with kombu as well as beef tenderloin. To match the dishes, my wife chose a non-alcohol pairing set while I chose an alcoholic pairing set separately. The non-alcohol pairing was an interesting concept that she really enjoyed. Personally, I especially liked the soup featuring black rockfish along with vegetables. For the sashimi course, they offered not only soy sauce but also rare irizake and sea salt for different flavors—an enjoyable touch. Everything was delicious; aside from some of the rice dishes at times due to being full, we finished it all. At dessert they added an anniversary message on our dessert plate and took another commemorative photo. Dinner started at 6:00 p.m. and lasted about two hours; at 9:00 p.m., we went to our reserved private bath. Since there wasn’t much time after dinner before that slot, it would have been nice if later Reservation times had been available. We fully enjoyed the open-air bath in our Room in the morning as well. Even without soaking for long in this Onsen water type , my body stayed warm for quite some time afterward. Breakfast was reserved for 9:00 a.m., which suited us well since it was later than usual. We enjoyed many different flavors served in small dishes; even the dried horse mackerel was rich and flavorful. For dessert at the end of breakfast , they suggested moving outside , so we had it on terrace seating . Check-out was handled seated just like check-in , while viewing photos taken yesterday . Afterward , they carried our luggage back to car ; along way they also took more photos . It truly felt like attentive hospitality from start to finish —a very satisfying one-night trip .
- 5.00おハゲちゃん太郎게시일: 2026. 5. 16.
Returning for another stay solo this time.
My schedule suddenly opened up, and when I checked Gyokuhokan, there was a Room available—so I made a Reservation the night before and visited. The open-air bath guest Room I stayed in last time was fully booked, so this time I treated myself to a detached villa with a private open-air bath. I love the building itself, and the lobby is beautiful as well. From the approach into the villa area, everything was already stunning—I knew I’d made the right choice even before stepping into the Room (lol). The Room was flawless, of course. And the bath—also wonderful. Since I soaked many times during my stay, each time I felt soothed by the hot water and its gentle sounds. The meals were delicious, and the late-night snack delivered to the Room later on became my midnight treat. After breakfast, I enjoyed dessert on the terrace while looking out at the garden. Once again, I had a truly relaxing stay. The bed mattress in that Room was so good—I regret forgetting to ask what brand it was.
- 4.67ブルーベリーマフィンちゃん게시일: 2026. 5. 14.
Shuttle Service by Car
This was my first time taking the Odoriko Limited Express, and I requested a pickup at Kawazu Station. For the return trip, I also asked for a ride to the station, but since it was my first time and we had some extra time, they kindly drove me to Kinomiya Shrine as well, which was very helpful. The shrine’s large camphor tree was truly impressive, and on the way to the station there was a tourist information center where I could buy locally grown produce directly from farmers.
- 3.17クニー게시일: 2026. 5. 14.
I travel looking for...
I travel looking forward to enjoying the meals, the Onsen, relaxing in my Room, and communicating with the staff. The meals offered a wide variety of options, and the person who served us was cheerful and polite, so I was able to enjoy a pleasant and delicious meal. At breakfast, the rice was so good that I ordered an egg, but I was surprised to be charged 150 yen for a regular white egg. Coffee after the meal was also an additional charge. Since this Hotel is 9,000 yen more expensive than the ones I usually stay at, I was surprised again. There was only one in-room coffee provided as well, so I couldn’t get a refill. The Onsen was relaxing while I had it to myself, but two foreign guests entered without rinsing first (kakeyu), which made me uncomfortable and I decided to leave right away. At checkout, while I was carrying my luggage and going down the stairs with a cane, two female staff members came up from below but walked past without even greeting me. When I stopped halfway on the stairs to rest, a male staff member who came from behind carried my luggage down for me, which really helped. What would have happened if I had fallen down the stairs? Overall, it ended up being a trip that didn’t quite suit me.
- 5.00オルーク게시일: 2026. 5. 11.
It was excellent.
The meals, the Onsen, and the overall atmosphere were all wonderful. I stayed for two nights, and they thoughtfully made some changes to the meals between the first and second days, so I felt their care throughout my stay. All of the staff were kind, and in particular the service from the female staff member was exceptional. I also booked a massage, which was excellent. I would love to visit again.
- 4.67SHIKAPON게시일: 2026. 5. 8.
Couples’ Trip
I often stay at Accommodations in Izu, but this was my first time in Kawazu. I had been interested in Gyokuhokan for some time and hoped to stay there when I had the chance. It was a wonderful Accommodation that fully met my expectations. The staff were very welcoming, and I found it especially relaxing to see how well maintained the garden was. I understand you are celebrating your 100th anniversary—congratulations. It was a lovely Accommodation, and I would be happy to stay again if I have the opportunity.
- 5.00ひまたゃん게시일: 2026. 5. 4.
Marinrin
All the staff were cheerful and provided very pleasant service. The open-air bath in the Room was also very spacious, and it was great that towels were available in the large public bath as well, so we only needed to bring a change of clothes from the Room. We stayed for two nights, and both breakfast and dinner were carefully prepared dish by dish; every meal was different, and everything was truly delicious. We are really glad we stayed here!
- 4.67すけたちゃん게시일: 2026. 4. 21.
The meals are excellent.
This was my second stay. I have stayed at all accommodations in the Yuki-tei Group, and the meals here are No. 1. They were far more delicious than the price suggests. This time, I was also able to enjoy bar time as a special perk. The staff provided wonderfully pleasant service, which was truly relaxing. Next time, I’d like to try the seasonal dishes from a different time of year—I’m looking forward to it.\nI also bought a rice bowl as a souvenir, and I’m very happy with it.
- 4.50さらさら小雪게시일: 2026. 4. 20.
Taisho Romantic Style
This was my first time learning about and visiting Mine Onsen! From the hot spring source next to the entrance, to the garden and the charming lobby, I was soothed by a sense of old-world romance from the moment we arrived. Dinner, its pairing with alcohol, and even the evening bar were all elegant and full of atmosphere. The birthday plate we requested was also wonderful. Dessert on the terrace after breakfast made for a lovely time. I’d love to visit again in a different season! The staff’s hospitality was excellent.
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