ATAMI Kaihourou 투숙객 리뷰 및 후기

(시즈오카현/아타미) [전체 4개 객실]
종합 점수
4.60
훌륭하다 (67)
  • 객실 및 어메니티
    4.70
  • 시설・설비
    4.58
  • 접객・서비스
    4.60
  • 식사
    4.73
  • 온천・목욕
    4.40
  • 만족도
    4.58
2.67
ラッキー77

Review of Suite Fuka.

It is a popular property where it is difficult to make a reservation on weekends, but I happened to be able to reserve a suite that was canceled at the last minute and was very much looking forward to visiting. This is my impression of the suite for two people at 160,000 yen. The open-air bath is next to a hotel that is not in operation, so the view is not good. The deterioration of the entrance door is severe, making opening and closing very troublesome. Also, I think it is necessary to urgently improve the visibility from the water balcony. I think this is especially concerning for women. The mat next to the open-air bath was very worn out and uncomfortable. Since it is a place to sit and cool down, I think it should be changed to a design that feels clean. I think the level of the meals is high. The staff's customer service was also very good. Overall, I did not feel satisfied with the price.

  • 객실 및 어메니티3
  • 시설・설비2
  • 접객・서비스4
  • 식사3
  • 온천・목욕2
  • 만족도2
  • 2024. 11. 30.~
  • 2명 1개
  • LUXURY SUITE 2 / Western-style Room / Fuuka (Fuuka)
  • 조식 및 석식 포함

시설에서의 답장

Thank you very much for choosing ATAMI 海峯楼 (Atami Kaihourou). However, we sincerely apologize for any inconvenience caused regarding the Room facilities. We will strive to make improvements. Despite the inconvenience, we appreciate your kind words about our staff's service. We will continue to make efforts to provide a comfortable experience for you. Thank you for taking the time to share your feedback with us. The cold days continue. Please take care of yourself. We look forward to welcoming you again.

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