Kawaba Onsen Kayabuki no Gensen Yuyado Yutorian 투숙객 리뷰 및 후기

(군마현/가와바 온천) [전체 18개 객실]
종합 점수
4.49
좋다 (57)
  • 객실 및 어메니티
    4.68
  • 시설・설비
    4.56
  • 접객・서비스
    4.58
  • 식사
    4.12
  • 온천・목욕
    4.56
  • 만족도
    4.46
4.00
がど

Though it’s an older property, it was comfortable.

Overall, I was satisfied. Even though the facilities are old, the air conditioning and automatic doors make up for it, and even though it is in a separate building, the carts and cable car felt like more than just entertainment—they also seemed to reduce the psychological sense of distance. The Room was clean and comfortable. The Onsen in the large public bath was great, so I didn’t mind that the bath in the Room is not an Onsen; however, it takes a long time for hot water to fill up, so you may want to keep that in mind. The meals weren’t exceptionally outstanding, but they were tasty overall. That said, it was disappointing that the jelly made with canned fruit at breakfast and the tea were not good. It might have been better to simply serve fresh fruit without extra preparation. Since transportation access isn’t very convenient, I would appreciate more flexibility with Shuttle Service or some options that connect to nearby sightseeing spots.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사3
  • 온천・목욕4
  • 만족도5
  • 2026. 5. 22.～
  • 1명 1개
  • Annex Yuzan “Yamabuki Type” with Scenic Views: 8-Tatami Japanese-Style Room + Irori Hearth + Private Indoor Bath
  • 조식 및 석식 포함

시설에서의 답장

Thank you very much for staying with us and for taking the time to share such detailed feedback. Regarding our Facility, we are delighted to hear that the air conditioning, automatic doors, carts, and cable car contributed to a comfortable stay, and that you were able to reach your Room without any inconvenience. We are also pleased that you were satisfied with the cleanliness of your Room and our large Onsen bath. On the other hand, we sincerely apologize that it took time to fill the bath in your Room, and that our breakfast jelly and tea did not meet your expectations. We take your comments seriously and will use them as a reference as we work to improve our offerings. Thank you as well for your valuable suggestions regarding transportation access, Shuttle Service, and initiatives to help guests enjoy sightseeing in the surrounding area. We will continue striving to enhance our services so we can provide an even more comfortable and memorable stay. Once again, thank you for choosing us and for your kind feedback. All of us look forward to welcoming you again.

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