Hotel Hana no Yu

We stayed as a family to celebrate my husband’s birthday and our wedding anniversary.From the moment we checked in, we were amazed by the spacious, wonderful Room you prepared for us. When we checked out, we learned that it had been upgraded free of charge, which truly moved us even more.At dinner, you even prepared a fruit platter to celebrate my husband’s birthday and our anniversary—thank you so much. Our whole family was touched by your warm thoughtfulness.The Onsen also offered a great variety, and we enjoyed bathing many times.Most memorable of all was the dinner buffet. Not only was every dish delicious, but each time limited-quantity items were announced one after another, we found ourselves excitedly wondering what would come next as we enjoyed our meal.Thanks to the Room, the Onsen, the meals, and above all the warm hospitality of your staff, this trip became an unforgettable memory for our entire family.After returning home, my husband and children told me, “Thanks to you, Mom, it was such a wonderful trip. Let’s do it again.” That made this trip especially joyful for me as well.I sincerely appreciate all of your kindness and consideration.We look forward to visiting again as a family someday.Thank you very much.

We stayed in Room 330.At check-in, we were shown to the lounge and waited with tea and sweets, and we were soon escorted to our Room.Later, we tried the premium lounge. There were soft drinks, coffee, shochu, and snacks, all of which were delicious. We weren’t sure where to return the dishes.We used both the in-room open-air bath and the large public bath; in terms of temperature and amenities, we preferred the in-room bath. The public bath was quite hot.Breakfast was served as a three-tier bento box with a generous portion. We were also happy to receive a fruit plate as a gift.It was a wonderful anniversary trip.