Miyazaki Kanko Hotel 투숙객 리뷰 및 후기

• 4.50

  やきそばはまろやか

  게시일: 2026. 1. 2.

  Top-notch hospitality

  My regular accommodation in Miyazaki. Stayed for 2 nights from 12/31, but had to book the 1/1 stay via phone as online reservations were not available. Compared to my first stay 7 years ago, the number of guest rooms seems to have decreased, and it felt quieter than expected for New Year's. The food at "Ichiki Issou" was as delicious as ever, with special New Year's Eve soba and festive menus that were exceptional. The "Tamayura no Yu" bath was also fantastic, though some guests' manners were disappointing. While this is not the hotel's responsibility, it would be nice if they could attract more considerate guests through unique selling points. When I mentioned "Miyakan" as my destination at the airport car rental shop, I received a delighted smile in return. I hope this hotel continues to represent Miyazaki proudly for years to come.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스5
  • 식사5
  • 온천・목욕5
  • 만족도5

  • 2025. 12. 31.～
  • 3명 1개
  • East Wing Superior Double (Non-Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Miyazaki Kanko Hotel once again. We sincerely appreciate your continued visits over the past seven years. We are delighted to hear that you enjoyed the New Year's soba and special seasonal menu at Ichiki Issou. Regarding Tamayura no Yu, we deeply apologize for any discomfort caused by other guests' bathing manners. While we appreciate your understanding that it was not the hotel's responsibility, we will continue to improve our facilities and guidance to ensure a more relaxing environment for all our guests. Your warm story about mentioning "Miyakan" at the airport car rental company also touched our hearts. We will strive to remain a beloved presence in the local community as well as among our guests. We kindly ask for your continued patronage and look forward to welcoming you back again soon with all of our staff eagerly awaiting your next visit!

  모두 보기
• 2.00

  嫌いなものでも食べます

  게시일: 2025. 7. 20.

  I hope you do your best.

  ① During check-in, the staff continued speaking one-sidedly without pausing even when interrupted with questions. ② Only two towels (one large and one small) per guest were provided, which was surprisingly limited in variety. ③ When trying to fill the bathtub, the water level did not rise properly. Upon inspection, I found that the filter in the drain was installed upside down, causing interference with the rubber stopper and allowing water to leak out. ④ There were no cotton pads among the amenities, which was surprising. ⑤ Although I paid for parking at check-in at the hotel front desk, it was processed separately from accommodation fees (with a separate receipt), which was inconvenient.

  • 객실 및 어메니티2
  • 시설・설비3
  • 접객・서비스2
  • 식사－
  • 온천・목욕1
  • 만족도2

  • 2025. 7. 17.～
  • 2명 1개
  • East Wing Superior Twin (Non-Smoking)
  • 식사 불포함

  시설에서의 답장

  Thank you very much for choosing to stay at Miyazaki Kanko Hotel. We sincerely apologize for any shortcomings in our service during check-in. We will review and improve our staff's response to ensure better service in the future. Regarding the issue caused by the bathtub filter being installed upside down, we deeply regret the insufficient prior inspection and apologize sincerely. We will enhance our facility inspection system to prevent such occurrences in the future. Additionally, we take your valuable feedback regarding towel types and amenities seriously and will use it as a reference to provide better services. We also apologize for any inconvenience caused by the parking fee payment process and are considering measures to make it more seamless for our guests. We are committed to providing a more comfortable stay for all our guests moving forward. Thank you very much for sharing your valuable feedback with us.

  모두 보기
• 1.00

  Koukai

  게시일: 2025. 1. 13.

  Additional option fee

  ① River view room surcharge: 1,100 yen per person ② Check-in at 3 PM (Note) If you request check-in upon arrival at the hotel at 2:30 PM, early check-in fee is 1,100 yen per person ③ The Onsen is overcrowded and unclean The changing room floor was wet and soggy ④ Is the front desk staff local? The traditional Miyazaki dialect is still ingrained, and the hotel's label is valued more than the guests

  • 객실 및 어메니티1
  • 시설・설비1
  • 접객・서비스1
  • 식사1
  • 온천・목욕1
  • 만족도1

  • 2025. 1. 11.～
  • 2명 1개
  • Executive Twin (Smoking)
  • 조식 포함

  시설에서의 답장

  Thank you very much for staying at Miyazaki Kanko Hotel. We sincerely apologize for any inconvenience or discomfort you experienced during your stay. We take your feedback seriously and will strive to make improvements. We are truly sorry for this occasion.

  모두 보기

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