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- Rusutsu Resort Hotel & Convention
- Rusutsu Resort Hotel & Convention 리뷰
- ecorce님의 후기
Rusutsu Resort Hotel & Convention 투숙객 리뷰 및 후기
- 객실 및 어메니티3.96
- 시설・설비3.96
- 접객・서비스4.00
- 식사3.72
- 온천・목욕4.37
- 만족도3.96
Hotel for International Guests
There are simply a lot of Korean guests. Perhaps because many come in groups, they speak loudly and walk while blocking the corridors. In the restaurant, people cut in line without permission, the way they serve themselves is messy, and many parents do not watch their children. Even though it’s a spacious and nice Onsen, it was noisy with loud chatter. Used towels were thrown toward the towel bin; they weren’t properly placed inside and were left as-is. Lockers were left open. What I found especially unpleasant was someone using a hair dryer while naked and sitting directly on a chair without underwear. The manners are far too poor… very disappointing. My child liked the amusement park and pool, so I’m considering staying at the Westin Hotel next year, but there were also many Korean guests there, so I’m unsure.
- 객실 및 어메니티2
- 시설・설비3
- 접객・서비스3
- 식사3
- 온천・목욕4
- 만족도3
- 2026. 8. 1.~
- 3명 1개
- Standard Western-Style Room (1–3 Guests)
- 식사 불포함
시설에서의 답장
Thank you very much for staying at Rusutsu Resort. We also sincerely appreciate you taking the time to share your feedback. Although you chose our Hotel from among many resort properties, we deeply apologize for any discomfort caused by the surrounding circumstances. We will share your comments with the relevant departments and our management team, and will continue striving to ensure all guests can enjoy a comfortable stay. In the meantime, we are relieved to hear that your children enjoyed the amusement park and pool. Thank you again for taking the time to post your review. We sincerely look forward to welcoming you again. Thank you for your feedback.