Rihga Royal Hotel Niihama 투숙객 리뷰 및 후기

(에히메현/니이하마시) [전체 94개 객실]

종합 점수

4.10

(18)

객실 및 어메니티
4.17
시설・설비
3.94
접객・서비스
4.56
식사
3.94
온천・목욕
3.83
만족도
4.17

3.83
うめめめめめ
게시일: 2026. 4. 1.
We stayed here on a ...
We stayed here on a family trip with four children. There was an AEON next door, so the location was very convenient. The shower felt a bit old and the water pressure was weak. The room was spacious enough! Breakfast was crowded, possibly due to the time we went, but it tasted quite good!
- 객실 및 어메니티4
- 시설・설비3
- 접객・서비스5
- 식사4
- 온천・목욕3
- 만족도4
- 2026. 3. 20.～
- 6명 1개
- Special Floor Non-Smoking Suite (60 m²)
- 조식 포함
5.00
ココペリ84
게시일: 2025. 12. 21.
I had a very comfortable stay.
The front desk staff provided very courteous service, and the room cleaning was excellent. Being adjacent to a shopping mall made shopping very convenient. It is a very good hotel at a reasonable price. I would definitely like to stay here again.
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스5
- 식사5
- 온천・목욕5
- 만족도5
- 2025. 11. 29.～
- 2명 1개
- Non-Smoking Twin Room (29–32 sqm)
- 조식 포함
시설에서의 답장
Thank you very much for staying at the Rihga Royal Hotel Niihama. We are truly delighted to receive your perfect scores on all aspects and your heartwarming comments, which have greatly encouraged our entire staff. We are pleased to hear that you were satisfied with the service of our front desk staff and the cleanliness of the guest rooms. Additionally, we are glad that you found our location adjacent to a shopping mall convenient. Your kind words, such as "a very good hotel at a reasonable price" and "I would definitely like to stay again," mean so much to us and serve as great motivation. We will continue striving to provide a comfortable and pleasant accommodation experience by improving our services further. All of us look forward to welcoming you again in the future!
3.20
食べるの大好き温泉大好き
게시일: 2025. 12. 4.
Great value for money
We stayed at this Hotel as a midpoint stop on the route from Seto Ohashi to Shimanami Kaido. The parking lot in front of the Hotel was full, and we were unsure where to park, but when we asked at the front desk, they responded very politely. After check-in, they even carried our luggage to the Room, which was very helpful. While the overall facilities felt a bit dated, the Room was spacious with a sofa for two people—perfect for enjoying tea. Additionally, warm air came out in the bathroom mirror area to prevent fogging, which felt nice during this winter season. If I may add one suggestion: as mentioned in Reviews from about a year ago, it would be great if tissues were provided at the sink area too. The price is reasonable and offers good value for money!
- 객실 및 어메니티3
- 시설・설비3
- 접객・서비스4
- 식사－
- 온천・목욕3
- 만족도3
- 2025. 11. 23.～
- 2명 1개
- Standard Non-Smoking Double Room
- 식사 불포함
시설에서의 답장
Thank you very much for choosing to stay at the Rihga Royal Hotel Niihama. We also sincerely appreciate you taking the time to share your thoughtful feedback. We apologize for any inconvenience caused by the parking lot being full upon your arrival and for any difficulty in locating it. We are glad to hear that our front desk assistance was helpful and provided some reassurance. Additionally, we are delighted that you were pleased with our luggage service, which serves as great encouragement for our staff. While some parts of our Facility may show signs of aging due to its years of operation, we are thrilled that you appreciated the "spaciousness" and "ease of use." It is also reassuring to know that the anti-fog function in the bathroom contributed to a comfortable experience. Your feedback regarding tissues at the washbasin is valuable and will be taken into consideration as an important point for future improvements. Lastly, we are deeply encouraged by your kind words about our cost performance. Our team remains committed to enhancing both services and facilities so that all guests can enjoy a comfortable stay at our Hotel. Should you visit the Setouchi area again, please feel free to relax with us here at Rihga Royal Hotel Niihama. We look forward to welcoming you back soon!
3.17
いつも夜更かし
게시일: 2025. 11. 3.
Used for festival sightseeing.
I used this accommodation for the first time during the Niihama Taiko Festival. The convenience of being adjacent to AEON Mall and having the Taiko event held at the same location is excellent. Transportation to the station is either by bus or a taxi you arrange yourself. There are no microwaves on each floor, so you may have to wait if your timing is off. Depending on your purpose of stay, I felt that a bit more amenities would be appreciated. The breakfast buffet could use a bit more local produce, but it had a decent variety and attentive staff who provided good service. While the facility itself isn't brand new, it left a positive impression as a reliable accommodation option.
- 객실 및 어메니티3
- 시설・설비3
- 접객・서비스4
- 식사3
- 온천・목욕3
- 만족도3
- 2025. 10. 16.～
- 2명 1개
- Non-Smoking Single Room + Sofa Bed
- 조식 포함
시설에서의 답장
Thank you very much for choosing Rihga Royal Hotel Niihama during your visit to the Niihama Taiko Festival. We also sincerely appreciate your valuable feedback and thoughtful comments. We are delighted to hear that our location adjacent to AEON Mall was convenient for your transportation and event viewing. On the other hand, we apologize for any inconvenience caused by the placement of the microwave and waiting times during its use. We will take this into consideration as part of future facility improvements. Thank you as well for your valuable suggestions regarding breakfast and enhancing local ingredients. We will strive to create a menu that allows guests to better experience the charm of local produce with our team’s efforts. While our facilities may not be new, we are deeply encouraged by your kind words about providing a "stable accommodation." Should you visit Niihama again, we would be delighted if you choose our hotel once more. All staff members look forward to welcoming you back wholeheartedly.
4.67
naoki1008
게시일: 2025. 9. 1.
It was a good Hotel.
It was a much better Hotel than the price suggested.
- 객실 및 어메니티4
- 시설・설비4
- 접객・서비스5
- 식사5
- 온천・목욕5
- 만족도5
- 2025. 8. 30.～
- 1명 1개
- Non-Smoking Single Room (21 sqm)
- 식사 불포함
3.50
格言集
게시일: 2025. 1. 5.
Perhaps due to the N...
Perhaps due to the New Year, there were many families with small children, and it was noisy with the sound of running around in the neighboring and upper rooms. The breakfast venue was small and crowded. The heating was not effective, and the room did not warm up easily.
- 객실 및 어메니티3
- 시설・설비4
- 접객・서비스4
- 식사4
- 온천・목욕3
- 만족도3
- 2025. 1. 3.～
- 2명 1개
- Non-smoking Twin Room (29-32 square meters)
- 조식 및 석식 포함
시설에서의 답장
Thank you very much for choosing to stay at the Rihga Royal Hotel Niihama. We also sincerely appreciate your valuable feedback. We sincerely apologize for any inconvenience or discomfort you experienced during your stay. During the New Year period, we have many guests with children, and we deeply regret any disturbance caused by noise in the rooms. We also apologize for not meeting your expectations regarding the congestion at the breakfast venue and the heating in your room. We are committed to reviewing the Facility to enhance room comfort and improving the smooth operation of the breakfast venue. Based on your feedback regarding noise, we will work towards creating a more comfortable environment. We value the valuable feedback we receive from our guests and will continue to strive to provide better service. Should you have the opportunity to stay with us again, we will do our utmost to ensure a comfortable stay. We will continue to work on improving our services to remain a safe and comfortable Hotel for everyone. We look forward to welcoming you again.
4.17
とのちゃん2013
게시일: 2024. 11. 22.
The bath towels were a bit rough. However, the calm atmosphere allowed for a relaxing stay.
- 객실 및 어메니티4
- 시설・설비4
- 접객・서비스5
- 식사3
- 온천・목욕5
- 만족도4
- 2024. 11. 20.～
- 1명 1개
- Non-smoking Single Room (21 sqm)
- 조식 포함
4.00
ic710
게시일: 2024. 10. 15.
Signs of aging were noticeable.
I was concerned about the aging of various parts. Although it may lead to an increase in accommodation fees, I hope for a renewal. I struggled with frequent errors when inserting and removing the magnetic card key. They mentioned "there's a trick to it," but I couldn't grasp the trick in just one night (laughs).
- 객실 및 어메니티4
- 시설・설비3
- 접객・서비스5
- 식사4
- 온천・목욕4
- 만족도4
- 2024. 10. 12.～
- 1명 1개
- Special Floor - Non-Smoking Single Room
- 조식 포함
시설에서의 답장
Thank you very much for choosing Rihga Royal Hotel Niihama for your visit to Niihama. We also deeply appreciate you taking the time to share your feedback despite your busy schedule. We will use the valuable opinions we received from you as a reference and will strive to make repairs to the hotel, albeit gradually. We apologize for the inconvenience caused regarding the use of the room key. We will ensure proper maintenance of the room keys to allow for smooth usage. We will continue to strive daily to ensure that our valued guests who choose our hotel have a more meaningful and relaxing time. We look forward to your continued patronage. We look forward to welcoming you again. (Stays Department Osumi)