Kamikochi Imperial Hotel 투숙객 리뷰 및 후기

(나가노현/가미코치) [전체 74개 객실]
종합 점수
4.57
훌륭하다 (71)
  • 객실 및 어메니티
    4.79
  • 시설・설비
    4.63
  • 접객・서비스
    4.63
  • 식사
    4.55
  • 온천・목욕
    4.23
  • 만족도
    4.61
2.33
springlove

Dinner was extremely disappointing.

Three friends and I stayed here.\n\nWe had been looking forward to Kamikochi Imperial Hotel, and both the Hotel itself and our Room were wonderful, but dinner was extremely disappointing.\n\nIn the center of the main dining room, against a wall, there was a large table like a service station. One woman was spreading paper on it, taping and peeling it off, and writing things down. She seemed to be directing servers on which table each dish should go to; the food was brought there first and unwrapped.\n\nBecause our table was near that station, many staff members constantly gathered with their backs to us, making a lot of noise. It completely ruined the atmosphere.\n\nSince there are plenty of staff, I don’t understand why they can’t assign servers by section so they can manage each table’s pace themselves.\n\nTo make matters worse, while we were still eating dessert, blue plastic bins—like the kind used in a food court—filled with napkins and cutlery for the next seating were noisily brought to that station. It felt as if we weren’t even in their line of sight; we were simply stunned.\n\nDinner is served in two seatings for about two hours, and at that point only 1 hour 30 minutes had passed. It felt like we were being told to leave quickly, which was extremely unpleasant.\n\nThe food itself was also disappointing except for the roast beef. I don’t think it’s worth the price.\n\nThe Hotel staff at the front desk were very pleasant, which made this dinner experience all the more disappointing.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스2
  • 식사1
  • 온천・목욕3
  • 만족도1
  • 2026. 7. 29.~
  • 3명 1개
  • Twin Room B
  • 식사 불포함
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