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- 전국
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- 시나가와 · 다마치 · 고탄다
- 시나가와
- The Strings by InterContinental Tokyo
- The Strings by InterContinental Tokyo 리뷰
The Strings by InterContinental Tokyo 투숙객 리뷰 및 후기
- 객실 및 어메니티4.24
- 시설・설비4.45
- 접객・서비스4.40
- 식사4.60
- 온천・목욕4.25
- 만족도4.33
- 3.50きりんさん@_@게시일: 2026. 10. 14.
Summer Vacation Staycation
Because the forecast suggested the weather might not be very good, we stayed for four nights in a Club Room. Compared with the lounges at ANA InterContinental Tokyo and InterContinental Tokyo Bay, the lounge here was more compact, but we were able to relax and spend our time comfortably. With redevelopment progressing around Shinagawa and Takanawa, it’s an area I’m looking forward to seeing in the future!
- 4.50humanist게시일: 2026. 10. 13.
A long-established hotel that is very convenient and comfortable
Directly connected to Shinagawa Station—this is the best part. The front desk is on the 26th floor of the adjacent building, and it was quicker to leave my luggage there than to look for coin lockers at Shinagawa Station on a Sunday. I initially thought it might feel a bit dated, but as expected from InterContinental, the interiors were clean and classy. The breakfast was excellent, the guests were calm and respectful, and I could relax in a spacious setting. Highly recommended. One issue was that the bathroom sink faucet was too high, making it easy to get my sleeves wet and awkward to use. The bath towels were stiff and heavy. The nightwear was a long shirt style with no pants. Also, this may have been just by chance, but I wished the front desk staff had offered a bit more guidance during check-in/out; they spoke very little, which made me feel uneasy.
- 4.50JWCJONG게시일: 2026. 9. 26.
It was my first stay in a while, but it was very convenient, and the club floor was truly excellent. I’d like to stay again.
- 4.50元気booさん게시일: 2026. 9. 25.
The food presentation in the lounge is excellent.
We enjoyed our stay with lounge access. The three-tier afternoon tea selection was excellent, and we also enjoyed cocktail time: a buffet along with a single plate featuring six small dishes—two each of Japanese, Chinese, and Italian cuisine. We had breakfast in the lounge as well. I ordered the Japanese set meal, and the grilled sablefish was delicious. Of course, I also had some of the fruit from the buffet. The food presentation in the lounge was outstanding. There was an unexpected incident, and the lounge staff kindly helped us. Thank you very much. The bath towels were excellent. However, the body-washing towel was too small. We have visited various Hotels with lounge access, and this Hotel has become one we would like to return to. Thank you very much.
- 5.00oobzz게시일: 2026. 9. 24.
For a special occasion
We stayed in a Room with club access for our anniversary. The club lounge was compact, but the quality of the food and drinks was excellent, and we were very satisfied. Recently, at other Hotels, club lounges are often extremely crowded and not very relaxing, but IHG properties tend to be calm overall, which we really appreciate. Thank you very much for the lovely gift. We would love to visit again on another special day as a couple.
- 5.00山海谷게시일: 2026. 9. 22.
It became a wonderful memory.
We stayed to celebrate my sister’s birthday. The staff kindly celebrated with us, and she was truly delighted. In the lounge, they served a birthday plate, and there was an adorable teddy bear in our Room—it became a wonderful memory. We will stay again. Thank you very much.
- 4.33カイア게시일: 2026. 9. 9.
Girls’ Night Out
Dining at Restaurant Melodia was wonderful, with an open, airy atrium atmosphere. The Room was spacious and the bed was comfortable—we were very satisfied. We would love to stay again.
- 5.00すずき ひな게시일: 2026. 9. 2.
A Long-Awaited Reunion with Friends
A wonderful Hotel. The Room was excellent. I will visit again.
- 5.00るーすけ게시일: 2026. 8. 18.
This is my favorite club lounge.
This was my third stay. These days, this is my favorite place to stay when I’m in Tokyo. The club lounge has many international guests, yet it’s very quiet and relaxing, so you can truly unwind at a leisurely pace. I almost forgot it was the Obon holiday period. All of the food served was refined, and they even had my favorite smoked salmon—I was delighted. Some of the staff remembered me and provided very attentive service. I would love to stay here again. Thank you very much.
- 5.00のちのら게시일: 2026. 5. 27.
The location offers excellent transportation access, and you can see how Shinagawa is changing each time you visit.
I stayed at this Hotel because of its convenient transportation access and because my relatives live near Shinagawa. This was my third time using the club room, and the staff were excellent; I was also very satisfied with the carefully selected food offerings. Each visit, it’s enjoyable to see how Shinagawa’s scenery continues to change. Unfortunately, only the very tip of Tokyo Tower is now visible, but watching the trains and Shinkansen moving back and forth like a diorama is one of the reasons this Hotel is worth staying at. I would gladly stay here again when I visit Tokyo.
- 4.60ridge2013게시일: 2026. 5. 12.
How’s the value for money?
The location was excellent, and I had a satisfying stay; the staff were also attentive and professional. It seemed there was a wedding, so the lobby was noisy. I’m not sure the Room size matches the price—though that seems to be the case with most Hotels in Tokyo.
- 4.50letter127게시일: 2026. 5. 11.
A Comfortable Stay
It was very convenient, close to Shinagawa Station. This time we stayed in a Club InterContinental Room, so we should have been able to check in at the lounge, but they only recommended afternoon tea and forgot to complete the check-in procedure. I had emailed in advance to ask whether early check-in might be possible (as far as available), but there was no mention of it, and I felt a bit more consideration would have been appreciated. That said, we were assigned a bright Room with a window in the bathroom, and we had a comfortable stay. I would love to see again the two cheerful lounge staff members who kindly took the time to chat with us despite being busy. For breakfast, we chose the restaurant, but there were times when Japanese was not understood (English was fine, so it wasn’t a major issue). However, when I ordered an egg-white omelet, it turned out to be simply cooked egg whites (like sunny-side up without the yolk), which was disappointing. I added mushrooms and bacon myself, but it wasn’t an omelet as expected. Next time, I plan to have breakfast at the lounge as well.
- 3.83温泉療法게시일: 2026. 1. 27.
I visited during a s...
I visited during a slightly late New Year holiday. The view from the Club Lounge was great, and the staff's attentive service allowed me to relax and enjoy my stay. The gym being open 24 hours was convenient, and I had a refreshing workout while basking in the morning sunlight. However, there were some issues with cleanliness in the Room. The bottom of one glass had what seemed like detergent residue, so I requested a replacement. Later, when having tea, I noticed that the inside of the teacup felt rough and ended up washing it myself before use. This was disappointing for such a good Hotel. Due to its location, many international guests stay here, so there are also many foreign staff members; however, communication occasionally felt challenging. There weren’t many takeout options available either—when I asked nearby staff for recommendations, it wasn’t very clear in the end. As a result, I purchased two original teas that were available on-site instead.
- 1.00けんけん422게시일: 2026. 1. 19.
It was very disappointing.
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- 4.40のびい게시일: 2026. 1. 13.
Kind and attentive service even during busy periods
I stayed during the New Year. I arrived earlier than the check-in time and was planning to leave my luggage and pass the time, but they kindly arranged for an early check-in, which was very helpful. The room was bright, and the Facility was new, allowing me to have a comfortable stay. It is a Hotel I would like to use again.
- 5.00lily0707게시일: 2025. 12. 25.
I stayed here again ...
I stayed here again after a while. The light meals in the lounge and breakfast were very delicious. This is my favorite Hotel where I can relax.
- 5.00旅は楽しむべし게시일: 2025. 12. 24.
Comfortable
The location, Room, and meals were all satisfactory.
- 3.17PONKUN001게시일: 2025. 12. 22.
The front desk service is extremely poor. Double charges were applied.
Front desk service was disappointing. I used to like Strings Hotel since the ANA days, but Japanese customers might feel neglected. During check-out, I almost got double-charged, and the staff's unwillingness to admit their mistake was frustrating.
- 4.67ぺちぴよ게시일: 2025. 12. 18.
Exceptional Hospitality
The front desk and club lounge staff provided exceptional hospitality, making our stay very pleasant. Our 4-year-old daughter, who has stayed at similar accommodations about 10 times a year, was so impressed by the hotel staff's service that she wanted to express her gratitude for the first time and even wrote a thank-you letter. The room cleaning, towel quality, amenities, and breakfast were all highly satisfactory. What we found disappointing was the absence of a humidifier in the room and the noise from trains. Perhaps we were intentionally assigned a room on the railway side because we had a child with us; however, even on the 32nd floor, the train noise was loud enough to wake us up (though it wasn’t bothersome during daytime hours).
- 4.83mm93825게시일: 2025. 12. 14.
Stable...
Stable IHG quality, with a beautiful lobby lounge, approach to the Room, and the Room itself—all were wonderful. Overall, it was very comfortable. Since I wanted to keep meals outside of meetings simple and nearby, I used the lobby lounge for breakfast and lunch. As I mentioned before about breakfast at IHG Osaka... their perfectly curated selection has always been my favorite. The Japanese dishes in small portions, salads, yogurt—everything matched my usual breakfast preferences and was enjoyable. The dim sum and soup were particularly delicious. For lunch, the American Club Sandwich was an authentic sandwich with a unique taste—not ordinary—and very tasty. During the holiday season, there was live violin duo music that added a soothing touch to the experience. (Side note: For IKYU Diamond members, breakfast is complimentary—a rare benefit these days that adds significant value to their excellent service.) The higher proportion of Western business travelers among IHG users creates a calm atmosphere that provides reassurance—another reason for its high points in my book. Each staff member exuded professionalism and grace—they were wonderful. Thank you!
- 3.67銀山温泉게시일: 2025. 11. 18.
Cleanliness...
The hotel offers excellent access from the station, great facilities, outstanding service, and an incredibly delicious breakfast. However, there were some issues: the humidifier's water tank and filter had mold, and the bath pillow in the bathroom (possibly reused?) also had mold (black spots). I would love to continue using this hotel in the future if these issues are addressed.
- 4.20Oyabun게시일: 2025. 9. 28.
Relaxing Time
A Hotel Where You Can Enjoy a Relaxing and Rejuvenating Time
- 1.00粗食大好き게시일: 2025. 9. 27.
What a Hotel?!
At check-in, a female staff member silently placed a cup and what seemed to be a towel on the reception counter without any explanation or encouragement. There was no offer to assist with luggage, even when guests were carrying heavy bags. The Room features a master switch similar to those in Business Hotels, which must be turned on for the lights to work—this was not explained beforehand, nor was there any guidance provided to the Room. The toilet flush is manual, and the curtains let in sunlight in the morning, making it difficult for the room to stay dark. Additionally, train noises can be heard, making restful sleep challenging. At checkout, when asked for someone from yesterday's interaction using their business card as reference, they did not return the card and avoided coming out themselves. When requested again for its return at checkout time, it was reluctantly handed back by another manager with one hand. This reflects an attitude of withholding guests' belongings unless explicitly demanded back.
- 4.00束の間の休み게시일: 2025. 9. 19.
I planned to arrive ...
I planned to arrive earlier than usual just to drop off my luggage, but I was able to complete the check-in process, and since the Room was ready, I could enjoy using the Room for a longer time. Thank you very much.
- 5.00るーすけ게시일: 2025. 9. 3.
It was a wonderful stay.
I stayed on the club floor with my sister for my anniversary. It was my second time, and since it was during summer vacation, I thought the lounge might be very lively. However, both foreign and Japanese guests were very quiet, allowing us to forget the hustle and bustle of the city and enjoy a peaceful stay. The beautifully arranged sweets we received for our anniversary were so lovely that they felt almost too nice to eat. The afternoon tea and food were absolutely delicious. Breakfast offered various choices and was also very tasty. This has become my favorite Hotel. Thank you so much! I will visit again.
- 5.00大和撫子50게시일: 2025. 9. 2.
It feels relaxing.
I stayed in a room with club lounge access, and it was a very relaxing experience. The food was exceptionally delicious, and the atmosphere was perfect. The room was also excellent, making it an incredibly satisfying stay.
- 4.83るいるいばぁば게시일: 2025. 9. 1.
Highly satisfied
We stayed for two nights. All three days were very hot, but instead of overdoing sightseeing, we relaxed at the Hotel and enjoyed a rewarding trip beyond our expectations. We used the lounge, and the afternoon tea and breakfast were particularly wonderful, allowing us to fully enjoy our time. The Facility rating is 4 because I felt that a cold toilet seat might be a bit tough during winter. It might just be that I couldn't find how to adjust it. Other than that, everything was perfect and we were very satisfied. Thank you very much!
- 5.00Mmmhhhh게시일: 2025. 8. 30.
One of the best hotels in Tokyo
The Corner Twin Room offered an amazing view! The facility and bathroom were clean and provided a comfortable stay.
- 5.00yoshi0852게시일: 2025. 8. 23.
A Wonderful Stay
I returned for another stay as my previous experience was excellent and convenient. The food presentation in the lounge and the attentive service provided by the staff were truly outstanding. I particularly enjoy the breakfast here, and this time I tried a new menu item, which was absolutely delicious. I look forward to ordering it again on my next visit. Thank you for providing such a wonderful stay experience!
- 5.00taki-trh PNG게시일: 2025. 8. 22.
Truly comfortable
One of my regular accommodations, I was very satisfied with the Diamond benefits such as breakfast service and upgrades, along with attention to detailed customization. It is easy to travel by train from the airport or to the city center, and if plans are clear, you can often stay at a surprisingly affordable rate with an advance reservation. It is always my top choice for accommodation in Tokyo whenever possible.
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