Hotel Granvia Osaka 투숙객 리뷰 및 후기

(오사카부/오사카역과 직결되어 있습니다.) [전체 726개 객실]
종합 점수
4.09
(363)
  • 객실 및 어메니티
    3.99
  • 시설・설비
    4.01
  • 접객・서비스
    4.49
  • 식사
    4.38
  • 온천・목욕
    3.74
  • 만족도
    4.12
  • 3.83
    Ttyuknoz
    게시일: 2026. 11. 5.

    The front desk staff...

    The front desk staff were courteous at check-in and made a good impression. The guest room floor was very quiet, and I was able to relax until morning. The next day, I had breakfast at the restaurant on the first floor. When I entered the restaurant, no one noticed me, and I was left waiting. I would have understood if it had been busy, but there were only two groups of guests. The service was not particularly good either. The food was delicious, though, so I would like to dine there again.

  • 4.60
    ゆゆえ
    게시일: 2026. 11. 5.

    It was very comfortable.

    The direct connection to Osaka Station was very convenient. When I reported a problem with the toilet, it was fixed right away. I appreciated the prompt response from the front desk staff. They also offered to move me to another room if it couldn't be fixed, which was reassuring, even though it wasn't necessary. I would happily stay at this hotel again.

  • 4.83
    パクチーフォー
    게시일: 2026. 11. 4.

    I stayed in a compac...

    I stayed in a compact room on the 23rd floor, but it wasn’t as small as I expected. It was thoroughly cleaned, so I felt comfortable during my stay. The bathroom was also very clean and lovely, but I couldn’t lock the door, possibly because the lock was broken. That was a little disappointing. The breakfast buffet was delicious and of the same high quality as last year. Thank you.

  • 5.00
    倉安
    게시일: 2026. 11. 2.

    I'd like to stay here again.

    This was my second stay. I booked the same room as last time. On my previous visit, the room felt small and dim, but this time it seemed spacious and bright as soon as I walked in. I looked at various hotels because I would be traveling on the Midosuji Line, but ultimately chose Hotel Granvia Osaka. The front desk staff were kind and courteous, which made for a very pleasant stay. I would like to stay at Hotel Granvia Osaka again whenever I have the opportunity.

  • 3.20
    ウサギとカメ
    게시일: 2026. 10. 31.

    The room is dusty.

    I started sneezing and had a runny nose as soon as I entered the room. I have a dust allergy, so I think the room must have been very dusty. When I dropped my notepad, I noticed dust. The humidifying air purifier had no water in it. One of the nice things about staying at a hotel is not having to do chores, but water is heavy to carry. If the tank is kept empty for hygiene reasons, I thought they could simply fill it once they know a guest is checking in.

  • 3.60
    JWCJONG
    게시일: 2026. 10. 27.

    Directly connected to Osaka Station for excellent convenience.

  • 5.00
    たんごちゃん
    게시일: 2026. 10. 15.

    Comfort, every time!

    I stay here several times a year and always have a comfortable stay. The location makes it easy to drop off my shopping bags and head straight back out. I also appreciate that they’re happy to store my suitcase before check-in and for about two hours after check-out. The only downside is the long wait for the elevators, though I suppose it can’t be helped. I’m planning to stay again in December and am already looking forward to it!

  • 3.83
    hiro_x_4
    게시일: 2026. 10. 10.

    Excellent convenience

    I booked a single room. Since this is not a new hotel, the room was quite standard (no complaints). The real value of this hotel is its convenience. It is directly connected to the station, so it is extremely convenient. It’s ideal for business trips and similar stays. Also, the breakfast buffet is delicious!

  • 2.20
    青もみじ愛好会
    게시일: 2026. 10. 5.

    Odor of linens and fluorescent lighting color

    Although this was a non-smoking floor, it may not have been in the past. When I got off the elevator, there was a lingering smell of cigarette smoke. The pillows, cushions, and linens smelled like a secondhand clothing store. The bed cover was old and had pilling, and even the pillowcases had an aged odor, so I used a lot of deodorizing spray. I’m not particularly sensitive to smells. With older linens, perhaps the odor doesn’t come out even after washing. It didn’t feel clean, which was disappointing. Also, the room lighting was a cool white fluorescent color. It might be good for studying or working, but it felt cold.

  • 4.67
    arudemis
    게시일: 2026. 10. 3.

    Services

    The breakfast offered a wide variety of options, including roast beef and Osaka’s famous kasu udon, and everything was delicious. The staff were always friendly and helpful, which made our stay very comfortable. The hotel is also close to the station, making it convenient not only for Daimaru but also for other department stores nearby.

  • 3.50
    リュート王子
    게시일: 2026. 10. 1.

    The biggest advantage is that it’s directly connected to the station.

    The elevator connects the hotel directly to the Daimaru department store’s basement food hall, so you can go downstairs, buy bento boxes or sweets, and be back in your room right away. (It does stop on the front desk floor.) I was honestly surprised. It’s also nice that there’s an ice machine on every floor. I booked a relatively affordable “room type assigned at check-in” plan for rooms 20 m² or larger, but I was given a south-facing room on a high floor—a spacious twin. The bathroom was a semi-unit style, with a clear door instead of a shower curtain around the tub. I don’t like shower curtains, so that was great. A few drawbacks: - The facilities are old: drainage in the sink basin was poor; the bathtub handrail seemed close to breaking; and the ventilation fan didn’t seem to be working well. Also—maybe because it was a high floor—the shower water pressure was low. - The air conditioner remote was broken. For some reason, the temperature-up button didn’t work at all, while the temperature-down button did, so it ended up going down to 17°C. I noticed in the middle of the night and just turned it off and went to sleep. - At the foot of the bed, when I pulled out the duvet, the sheet came loose. The sheet felt a bit too short. - USB charging didn’t work. (When I asked at reception, they kindly brought what I needed along with amenities.) That’s all. The view is great, transportation access couldn’t be better, and all staff were very pleasant. If I stay again next time, I’d like to try one of their renovated rooms. Also breakfast was buffet-style and excellent—lots of cheese, butter, bread options and everything tasted great. In particular, instead of individually wrapped butter portions like you often see these days، they had butter you cut yourself—which I personally really enjoyed.

  • 5.00
    たいちろう0123
    게시일: 2026. 9. 28.

    Comfort Single Room

    I stayed here to visit Umeda and Namba. It was very convenient both for JR access from Shin-Osaka and for getting here by taxi from the city center. Check-in and check-out were smooth, and I would like to stay here again when traveling in Osaka.

  • 4.50
    あさひねこ
    게시일: 2026. 9. 28.

    Directly connected to JR Osaka Station’s Central Gate.

    This is my second stay because it’s very convenient. The staff are attentive and pleasant.

  • 3.17
    ttttz
    게시일: 2026. 9. 19.

    Location first.

    This Hotel is directly connected to Umeda Station, making the location excellent. The amenities are fairly basic, and the shampoo can leave your hair feeling rough, so it is not recommended. If this area is improved, the Hotel would be even more appealing.

  • 1.40
    Reuben
    게시일: 2026. 9. 14.

    This was my first st...

    This was my first stay since the full renovation, and I was surprised at how small the Room was. I may be at fault for not checking the size beforehand, but I felt that even a Business Hotel these days often has Rooms larger than the one I stayed in.

  • 5.00
    カエルのピョン吉くん
    게시일: 2026. 9. 14.

    Conveniently located near the station, with great views and excellent value for money.

    The hotel’s direct connection to JR Osaka Station is incredibly convenient, and the views from the upper floors are wonderful. At the club lounge, there was a wide variety of items such as sandwiches, and the sweets were delicious as well. Just before tea time ended, a staff member kindly came by to ask, “May I clear these away—have you left anything behind?” which I found truly impressive. Breakfast was also excellent across the board, and when I left my table, the manager in a black suit welcomed me with a big smile, helping me start the day in a great mood. I sincerely appreciate the outstanding service and warm hospitality from all the staff. If I have another opportunity, I would definitely stay again. Thank you very much for your care.

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  • 4.80
    げんちか
    게시일: 2026. 9. 13.

    The place was spotless and very comfortable!

    We always stay here as a couple when coming to Osaka by Shinkansen because it is very convenient. This time as well, we stayed in a Standard Comfort Twin (No Meals Included), and our Room on the 21st floor was very comfortable. The renovated bathroom area, metal fixtures, mirrors, TV remote control, rails and other details were all thoroughly cleaned down to every corner. The Facility and amenities were necessary and sufficient, and the Room layout was easy to use. We were able to receive women’s cleansing oil, face wash, toner, and emulsion at the front desk in the amount we needed. A shower cap, razor, cotton swabs, brush, toothbrush set, body towel, water, and tea and coffee packets are provided in the Room. The slippers also had closed toes and were roomy and easy to wear. The only things that concerned us were that the anti-slip surface inside the bathtub might feel a little unreliable for elderly guests, and that the shower curtain was somewhat narrow. The front desk staff were also polite and left a good impression. We will visit again. Thank you very much.

  • 3.50
    にゃんぽち
    게시일: 2026. 9. 13.

    Conveniently located inside the station.

    Conveniently located inside Osaka Station. The Room is compact but comfortable. If I had to mention one thing, the bathroom faucet was a bit difficult to use. Overall, it’s a very reasonably priced and easy-to-use Hotel.

  • 4.60
    あさひねこ
    게시일: 2026. 9. 13.

    Direct access from the station is a great bonus.

    It was very comfortable! With direct access from the station, you won’t get lost in the complex Umeda area. I was a bit confused because the Room number didn’t correspond to the floor number.

  • 4.00
    ちゃいママ
    게시일: 2026. 9. 7.

    Although it felt a b...

    Although it felt a bit dated, the staff service was excellent and we had a pleasant two-night stay. We will definitely stay here again.

  • 4.40
    dodochan613
    게시일: 2026. 9. 3.

    It’s great that smoking is allowed in the Room!

    This was my first stay. It was great that smoking is allowed in the Room. The Room size was just right, and I had a comfortable stay. The location is excellent, and even without meals included, there are many restaurants nearby, so I had no trouble finding somewhere to eat. I would like to stay again.

  • 5.00
    チョコレート大嫌い
    게시일: 2026. 8. 29.

    This is a very comfortable Hotel.

    It was my first stay in a while, and the floor had a calm atmosphere. The Room was spacious, thoroughly cleaned, and clearly well maintained with an excellent sense of cleanliness. Above all, every staff member was courteous and professional, which made my stay very comfortable. Choosing this property for my time in Osaka was absolutely the right decision. I would love to stay again when I have the opportunity, and I look forward to seeing you then.

  • 4.40
    ＥＬＭ
    게시일: 2026. 8. 28.

    The location is unbeatable.

    Because it was hot, I chose this Accommodation mainly for its location so I wouldn’t have to walk far from the station. It was easy to get there from Osaka Station without getting lost, and it was very convenient to leave my luggage before and after my stay. I asked on the off chance, and since the Room was ready, they kindly let me check in early. The Standard Twin Room felt a bit spacious, which made it comfortable to relax. I also had a good impression because the staff proactively spoke to me. Three disappointing points: 1) The mirror placement at the built-in desk is awkward; when you place a chair in front of it, your legs hit something like a box under the desk, making it hard to sit comfortably. 2) The provided hair dryer didn’t allow airflow adjustment. It has a care mode, but it doesn’t get weaker and isn’t suitable for styling. 3) Adjusting the bath water temperature was difficult. You turn separate hot and cold taps, but they’re fairly stiff, so it took time to get the temperature just right. For reference: Since it’s above the station, you can hear train noise to some extent. I was on the 21st floor and noticed it slightly late at night; those sensitive to noise may not find it suitable. The in-room refrigerator also feels on the small side.

  • 5.00
    megu-a
    게시일: 2026. 8. 27.

    Very satisfied!

    The view from the Room was wonderful, and we were able to relax and enjoy our stay. The lounge was also quiet, with a wide variety of drinks, and we were very satisfied. Thank you very much.

  • 5.00
    メグ333
    게시일: 2026. 8. 25.

    Wonderful Hotel!

    I stayed for 3 nights and 4 days on my first solo trip to Osaka. Even though I extended my Multiple Night Stay at short notice, they accommodated me in the same Room. I stayed in a top-floor Room, and the view was wonderful. The lounge had a calm atmosphere, and I also enjoyed delicious light snacks. When I visit Osaka again, I definitely want to stay here!

  • 5.00
    *Hisano*
    게시일: 2026. 8. 24.

    Hospitality in the Lounge

    I really enjoyed the salted pudding, fruit salad, and hors d’oeuvres served in the lounge—they were all delicious. I also liked the cheese selection, which suited my taste.

  • 3.50
    ethyl
    게시일: 2026. 8. 20.

    They were very courteous and attentive.

    Direct access from the station makes getting here very convenient. The front desk and lobby are well staffed, so check-in and other procedures go smoothly. - When I got off the elevator, several staff members were there and escorted or assisted me according to my needs. - When I was holding the luggage claim slip, a staff member approached me before I even asked, confirmed what I needed, and helped right away. - They addressed me by name during service, and it was clear they treated each guest with great care. Breakfast was Western-style, with a choice of several set options. It would be appreciated if Japanese-style options were also available.

  • 4.17
    すかざらし
    게시일: 2026. 8. 18.

    Hotel Granvia is always a great choice.

    I booked again after enjoying the Granvia Floor on my previous stay. I arrived quite early after traveling since early morning and was exhausted from the heat. As expected, check-in wasn’t possible yet, so I took a short break in the lobby and was about to go somewhere to kill time while waiting for the elevator. Then a female staff member came running over and told me they would show me to my Room as soon as cleaning was finished. I was tired, so I truly appreciated it. Thanks to that, I could take a shower and feel refreshed, relax in the lounge, and then head out. The Room was thoroughly cleaned, quiet, and very comfortable. Thank you to the staff who hurried to prepare it for me. I was also happy when you greeted me with such a lovely smile as we passed each other. Perhaps because it’s on an upper floor, adjusting the shower temperature in the bathroom was difficult—it wouldn’t get warm for a while and then suddenly became very hot—so please be careful. There are more new Hotels in Umeda now, but Granvia is still reassuring because I’ve known it for years. I’d definitely like to stay again.

  • 3.50
    ロイヤルミルクティ-
    게시일: 2026. 8. 16.

    It was great—directly connected to Osaka Station, making it very convenient.

  • 4.17
    akzzz
    게시일: 2026. 8. 12.

    This was my first ti...

    This was my first time staying here. At first, it felt like there were a lot of staff, but after staying, I understood that the number is necessary to maintain and improve the service. Even when we caused some inconvenience, you responded kindly and made us feel comfortable—thank you. I won’t go into details, but there were a few disappointing points, so I’m giving one less star; however, I would like to stay again if I have the chance. Thank you very much.

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