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- ANA InterContinental Ishigaki Resort
- ANA InterContinental Ishigaki Resort 리뷰
ANA InterContinental Ishigaki Resort 투숙객 리뷰 및 후기
- 객실 및 어메니티4.17
- 시설・설비4.22
- 접객・서비스3.84
- 식사4.09
- 온천・목욕3.95
- 만족도3.94
- 5.00どんりつ게시일: 2026. 11. 7.
First Visit to Ishigaki Island
We stayed for two nights, and the weather was lovely. The sea was so beautiful that it took my breath away. I tried snorkeling for the first time and had fun. I'd love to come back and try it again. All the staff were cheerful and kind. Thank you very much.
- 5.00ういアンドたき게시일: 2026. 11. 7.
The Club Wing is the place to stay!
This was my second stay on Ishigaki Island! I usually stay on the outlying islands, but once I decided on the InterContinental this time, I knew I wanted to stay in the Club wing. The deciding factors were the Club Lounge and the fact that the entire wing is dedicated to Club guests. I was looking forward to a relaxing stay with a sophisticated atmosphere. And it turned out to be an excellent choice! I was very happy with our stay! We stayed for three nights. Since it was my friend's first visit to Ishigaki, we also included some sightseeing. We wanted some downtime too, so having a Club Lounge was a real plus. Afternoon tea starts at 2 p.m. Evening cocktails start at 5:30 p.m., with a generous selection that drink lovers would appreciate! We don't drink much, but we enjoyed delicious tea and our favorite café lattes while relaxing by the pool. All the staff were smiling and efficient, which made our stay so pleasant! For breakfast, you can choose between the Club Lounge and Saltina. The beach was just a short walk away, too. The bed in our room was a little too high, but we slept comfortably. The bathtub filled quickly, everything was thoroughly cleaned, and anything we needed was brought to us right away. Having only one washbasin was a little inconvenient for two women! Being able to use the mirror from both sides helped. Although check-in officially starts at 3 p.m., we were able to get into our room at 1:30 p.m., and checkout wasn't until noon! We had plenty of time to relax. The hospitality was truly excellent, and all the staff were so kind! Thank you for such a wonderful time! This is a hotel I would love to visit again.
- 3.00ryuuki게시일: 2026. 11. 5.
The atmosphere was nice, but...
As for the room, the bathtub was nice and spacious, perhaps with international guests in mind, but it was deep with high sides, making it difficult to get in and out despite the small non-slip mat provided. The bed was also high and a little difficult to climb onto. I understand the aim of being eco-friendly, but I was surprised by how few amenities were provided. I was also surprised that the Wi-Fi was open with very lax security for a hotel of this caliber. This was my first stay at an ANA-branded hotel, and I would think twice before staying at another hotel in the same group.
- 1.50与那国最高게시일: 2026. 11. 5.
It was a little disappointing.
Since this was the final night of our three-night, four-day trip, we chose a club room, but neither the reception area nor the hotel had much atmosphere. The hotel we stayed at for the first two nights cost less than half as much as the Continental, yet it was more luxurious. Our room was supposed to have an ocean view, but the sea was far away. We had a clear view of the golf course! They should advertise it as overlooking the golf course instead. There wasn't even a small welcome treat in the room. I often stay at tropical destinations, but this was the most disappointing stay of all. I was so disappointed that on our last day, I booked a last-minute flight to Yonaguni, which wasn't in our plans, checked out early, and spent two hours there. That was fantastic. On the day we checked out, other guests were spending a long time complaining at the front desk. This hotel was the only disappointment of our trip, though the breakfast was delicious—the one highlight.
- 2.50メディケア게시일: 2026. 11. 4.
Simply understaffed.
- 4.67ジブさん게시일: 2026. 11. 3.
A getaway to do nothing
We stayed for three nights to celebrate our 43rd wedding anniversary. Many of the staff were from overseas, and we appreciated the effort they all put into looking after us. The views of the sky, sea, and stars from the hotel were incredible. It had been a week since the typhoon passed, and recovery work was progressing. We were also delighted to see fireflies along the path to the sea. We thoroughly enjoyed three days of doing nothing and would love to stay again. It was a wonderful hotel.
- 4.67タイチャ게시일: 2026. 10. 24.
It was a wonderful hotel.
We stayed here for our honeymoon, and the service was excellent. We couldn’t quite make it in time for afternoon tea on the day we arrived, so we were delighted that they let us reschedule it for the next day! The food was delicious, too. We’ll definitely stay here again when we return to Ishigaki Island!
- 4.83cocteauh게시일: 2026. 10. 24.
A Late Summer Getaway
We stayed for two nights, from October 18 to 20, 2026, in the Ocean Wing. We were lucky with the weather and enjoyed sweeping views of the blue ocean from the hotel. The location was fantastic. My wife loved the aroma throughout the hotel, so we asked about it at the front desk. Although it was not available for purchase, the staff gave us an information sheet about it. Perhaps other guests have asked about it too; having this information ready felt like a thoughtful touch. We would love to stay again and enjoy that lovely scent once more.
- 5.00bigben2757게시일: 2026. 10. 19.
Club InterContinental is highly recommended!
I booked an ocean-view high-floor room in the Club Tower. The sunset view was amazing—honestly, you won’t get bored even spending the whole day in the room. I’ve stayed in the other two towers before, but I truly recommend staying in the Club Tower. If you make good use of breakfast, afternoon tea, and evening cocktails (and have lunch somewhere), you’re set for the day. However, it’s better to make reservations. The pool next to the lounge is also extremely comfortable, and if you order a drink at the lounge, they’ll bring it to you. Most guests were international visitors, and there were hardly any Japanese guests using it—which is such a shame. With your room, the pool, breakfast, afternoon tea, and evening cocktails all available at the hotel (aside from lunch), there’s no need to go out—you can relax and enjoy a very comfortable stay.
- 5.00アイラブ宮古島게시일: 2026. 10. 19.
Ai Love Ishigaki Island
This was my first time staying for two nights. It felt like a luxury resort hotel. The view from the Bay Wing high floor was wonderful, and both the facilities and the room were clean and had a luxurious feel. The breakfast buffet was excellent, and I was very satisfied with the quality. All of the staff were pleasant and provided outstanding service. If I had to mention one thing… I wish there were one more laundry machine. Some guests don’t come to pick up their laundry promptly even after it’s finished. However, the staff handled it well, came right away, and opened it for me. Thank you very much. I have already booked a stay in the Bay Wing over the New Year holidays, so I look forward to seeing you again.
- 5.00カモミールブレンド게시일: 2026. 10. 14.
It was a wonderful stay.
Thank you for preparing the room exactly as I had requested in advance—it made for a truly wonderful stay. The room was very clean, and I was able to enjoy my favorite TWG tea both in the room and at breakfast. This was my second time staying at this hotel, and I will definitely stay here again when I visit Ishigaki Island. Thank you very much.
- 5.00めたろ게시일: 2026. 10. 14.
For adult getaways, the Club Building is highly recommended.
For my first trip to Ishigaki, I chose ANA for the last two nights of a four-night stay because I wanted more of a resort experience than sightseeing. I booked the Club Wing “since we were going anyway,” and it was absolutely the right choice. I debated until the very end between Fusaki and ANA, but I have no regrets—clean room, beautiful views, great food, and a highly satisfying lounge. ■ Pool The Club Wing’s private pool is an infinity pool—perfect for adults who want to relax quietly. Many guests were reading or napping on the loungers in their swimsuits, and maybe it was just luck, but it truly felt like a “quiet” resort scene and was very comfortable. Since the private pool closes at 6:00 PM (short hours), we also used the Sunset Pool (Bay Wing), which is open until 8:00 PM. There were times when it was lively with small children, which reminded me again how calm and peaceful the Club Wing area is. ■ Breakfast You can use both SALTIDA and the Club Lounge for breakfast, so we tried both. If you have kids, love a large buffet selection, or want Japanese options like steamed rice and natto, SALTIDA is recommended. However, if you’re staying in the Club Wing, I strongly recommend having breakfast in the lounge. You can choose main dishes such as Yaeyama soba or taco rice (daily specials), and you’ll be more than full. The overall selection is smaller than SALTIDA’s buffet, but with a main dish included it’s more than enough—and above all, you can enjoy breakfast in a calm and quiet atmosphere. ■ Dinner If you enjoy drinks or don’t eat much, cocktail time alone will likely be filling enough (canapés, cheese, prosciutto/ham slices, etc.). On our last night we decided to try SALTIDA’s dinner buffet just to see—and that turned out to be a great choice too. Each dish was high quality and there was plenty of variety. Rather than a typical “fun” buffet vibe (if that makes sense), it felt like an adult-friendly lineup with ethnic-style dishes and excellent beef steak. The only slight disappointment was that there weren’t Japanese items or noodle options like at breakfast (hot noodles). It would have been nice to have something like Yaeyama soba. ■ Location The Ocean Wing (main building), where you’ll find convenience-store-style shopping as well as shops and an indoor pool area nearby/on-site depending on facilities access from that wing area within this resort complex layout context overall property grounds scale distance wise etc., is some distance away from the Club Wing area itself physically speaking across property grounds; however transportation by cart service available upon request at front desk quickly so not inconvenient overall during stay experience! Also note: For activity plans with pickup/drop-off included transportation services typically designate ANA pickup point at Ocean Wing entrance/front door; from Club Wing you'll need cart transfer but staff promptly assist when requested so no issues experienced during our stay!
- 4.67やますぅ게시일: 2026. 10. 14.
Staying during the October long weekend.
Our family of four stayed in a bunk-bed room. The room was very clean, including the bathroom. Ice machines were available on each floor, and washer-dryers were provided in each building, so we had no trouble using them even during the holiday period. The weather was still warm enough to enjoy the pool and the sea. The hotel is right by the ocean with a great location, and it’s conveniently situated about 15 minutes from both the airport and the remote island ferry terminal.
- 3.83しげちゃんとゆうちゃん게시일: 2026. 10. 13.
This is my second stay, but somehow it feels a bit mediocre.
This was my second stay. Last time I stayed in the Ocean Wing, but this time I chose a slightly higher-grade room. We arrived by rental car, and as soon as we pulled up to the entrance, a bell attendant quickly came out and unloaded our luggage—I was impressed by how fast they were. My wife has trouble walking and was using crutches, so when we were about to head to the parking area after arriving, staff immediately guided us to a more convenient option. Check-in was done on a sofa rather than at the counter. From the room we could see the ocean beyond the courtyard pool, and it felt very pleasant. We stepped out onto the balcony right away, but there was a dead cockroach between two of the balcony chairs. I could have removed it myself, but I’m not good with that kind of thing, so I called the front desk to ask for help. However, it took quite a while for them to answer the phone, and even after they did, there was some delay before someone came. The next day we went for a drive after breakfast and returned a little after 4:00 PM, but housekeeping had not been finished yet. At check-in we had been told it might take until around 5:00 PM; because of that explanation, we put up the “Make Up Room” sign when we went out, but it seemed pointless. After being out all day we wanted to rest in our room, but couldn’t—so we went back out again. At check-out I went to the front desk and said “Check-out please,” but they replied in English—so I thought, “Huh?” since I had spoken in Japanese. When leaving the hotel again a bell attendant came right away and carried our luggage to our car and loaded it for us. The bell staff really felt top-class. Because there were various issues with dining last time, this time we only did breakfast; however, even though my wife was on crutches they tried to seat us at an area with steps—basic things that made me wonder if they were paying attention. Still, among hotels on Ishigaki Island, this is one of the better ones.
- 4.50非日常求道者게시일: 2026. 10. 1.
An Easy Resort Experience
Stayed in the Bay Wing with three children. It’s conveniently located close to downtown—Sanei and Don Quijote are just a short drive away, and there are plenty of restaurants right outside the hotel. On the other hand, it may not feel very close to nature. The room had one of the largest bathrooms for this size, and being able to open up the area around the bath made it feel more spacious than the numbers suggest. It was also nice that we had a clear view of both the ocean and the pool from our room. We couldn’t see the sunset due to our location. There were fewer shared facilities than expected; aside from the pool, it was mainly just the front desk and two dining venues. From outside, while the main building looks impressive, the Bay Wing felt a bit underwhelming in comparison due to its plain design. The pool was smaller than it looks in photos, and there were restrictions such as not being able to use the main building’s slide pool. However, there was no age limit for using it at night, so we enjoyed swimming after dark without worrying about sunburn while playing with our kids. Those looking for a quiet pool experience may find this disappointing. Breakfast could be taken out—we packed it into takeaway containers and ate in our room. Our return flight was early, so this was very helpful. It could also be switched to lunch. Services like this are appreciated. Overall, it felt like there weren’t many staff members around, and some requests were forgotten at times, which gave it an international-chain vibe. There were also many international guests. The stay itself was very comfortable, but compared with other large hotels that are often mentioned alongside it, it didn’t feel quite as special or unique.
- 4.50みやりえりえ게시일: 2026. 9. 25.
My spouse and I were...
My spouse and I were able to take a long vacation, and we wanted to relax, so we struggled to choose a hotel until the last minute. We chose this one to fully enjoy the resort atmosphere, and it was absolutely the right decision! From the front desk check-in onward, the hospitality and service made us feel we’d made the right choice. The restaurant offered a wide variety of delicious food, and we also loved how close it was from the beach to the pool, as well as the great poolside ambiance. We also stayed two nights on Kohama Island during this trip and couldn’t help comparing—this ANA InterContinental felt even better. We’d love to stay here again when we visit Ishigaki Island.
- 4.17n._n._n게시일: 2026. 9. 20.
This was my fourth time using the club.
Including another Reservation, I stayed for a total of five nights and truly enjoyed a relaxing visit. I understand you operate with a limited number of staff; however, given the “club” positioning, I expect high-quality service and a well-maintained environment. In addition to the lobby and lounge, I would appreciate regular patrols of the private pool Facility so that tables and chairs showing signs of use, as well as changing rooms and restrooms with wet floors, are checked and cleaned before the next guest sees them. There were also times when service calls from my room did not go through, and I had to give up on my request. I plan to continue using your property, so please consider these improvements.
- 3.33＠retreatravel게시일: 2026. 9. 20.
Staff shortage
I stayed one night in the Club Building. From check-in to check-out, I consistently felt they were short-staffed. Check-in took 30 minutes from arrival to receiving the key. There was no one available when ordering drinks at the club lounge. As for the Facility itself, the Club Building and Bay Wing are well maintained, but staffing felt like a major issue. When I asked where to buy sunscreen, I was told it is definitely sold at the main building shop, while they didn’t know whether it was sold at the café in the neighboring Bay Wing—so I should go to the main building to be sure. If you’re a hotel staff member, I would expect you to call the nearby Bay Wing café and confirm. Maybe it’s “Okinawa time” or a local vibe that some people might appreciate, but this place charges accordingly and carries the InterContinental name. Honestly, it doesn’t live up to it. That said, there were some very pleasant staff members. The pool exclusively for Club Building guests was quiet and very nice.
- 1.00石まさ게시일: 2026. 9. 15.
Poor quality.
The quality is extremely poor, and I cannot recommend staying here. You would be better off paying to stay at another Hotel. This Hotel seems aimed at foreign guests who do not care about staff attitude or service. It’s not even worth writing about.
- 2.17石まさ게시일: 2026. 9. 15.
No repeat stay. I will never stay here again.
We stayed to celebrate my wife’s birthday and pre-ordered a cake to be delivered to our Room after dinner. We requested a message on the cake plate, but when it arrived the lettering was smudged, as if something had hit the plate, and it was not readable at all. We asked for it to be fixed and had it delivered again, but they simply wrote over the smudged letters. It looked messy, and there were marks as if someone had wiped off part of the chocolate on the plate, which also made us concerned about hygiene. We asked them to fix it again, but we waited over an hour for just the plate to arrive. During that time our child fell asleep, and we were unable to eat the cake together as a family. I am angry both at the Hotel management and staff for thinking it was acceptable to deliver a cake in such a dirty condition to our Room. The Room rate is not particularly high, so I could accept that service might be basic. However, I felt this Hotel’s staff training is extremely poor. I never want to stay here again by mistake, and I would not recommend this Hotel to anyone. Even at breakfast, the staff member who guided us walked ahead without matching our pace—everything was unpleasant. Next time we visit Ishigaki Island, we will stay at another Hotel.
- 2.33ゆきまつこねこ게시일: 2026. 9. 14.
The level of the Club Building is...
I stay in the Club Wing for four nights once a year. This was about my fourth stay. Perhaps due to cost-cutting, this stay was different from previous ones, and I was simply disappointed and surprised. First, the airport taxi Reservation I requested by email had not been arranged, and there was no explanation at all. They prioritized check-in and told me afternoon tea hours were already over. (In the end, I did receive it.) There were no amenities such as toner. It was difficult to get through to Instant Service. Although lounge access (which we pay a child rate for) was the same as always, the restaurant offerings were questionable. I want the Club Wing to remain exceptional. That is what motivates me to work hard all year, and why I could justify paying a higher room rate. Until now, I had been amazed by the depth of service and felt there truly was a place like heaven. It does not need to evolve—please at least restore it to how it used to be.
- 4.17syuheimama게시일: 2026. 9. 10.
Everything is spacious.
We used to visit Ishigaki when our children were little, but this was our first time back in a long while. This time, at our now-grown children’s request, we booked two Rooms in the Bay Wing. Perhaps because we stayed in September, the building was quiet and the pool was not crowded. I was surprised at breakfast to see how many guests were actually staying there. The breakfast restaurant had large tables and generous spacing between them, so we could relax comfortably. It felt much more spacious than the older wing, and the lawn garden is expansive—truly a wonderful Hotel. Our whole family was very satisfied. A few requests: The glass-walled bathroom is beautiful, but even for parents and children it can feel awkward if you’re different genders. Because you have to close the doors around the vanity area for privacy, no one can use either the toilet or sink while someone is bathing. A curtain on the outside of the bath would be appreciated (though it might not suit the design). Since we swim in the sea or pool every day, we wanted to do laundry, but there are too few washing machines. Also, Room cleaning is late. We go out during the day and come back around 4:00 p.m., hoping to shower and relax before dinner, but that’s often when cleaning starts. The staff work hard, so I assume this is due to understaffing—I felt this strongly at check-out as well. Around 11:00 a.m., when many guests are checking out, there was only one person at reception. There was no guidance on where to wait, so the line became chaotic—people who arrived later cut in front of those who had been waiting on sofas. At minimum, there should be two staff members at reception around 11:00 a.m. Regarding amenities: they are in white bottles with small black text (shampoo/body lotion), which makes them hard to identify at a glance. I understand matching white bottles may suit the Room design better, but using different bottle colors would improve visibility and be more user-friendly. Finally: we understood when making our Reservation that facilities such as pools differ between Ocean Wing (older wing) and Bay Wing; however, I wonder whether first-time guests can easily grasp this distinction. When you open a typical Reservation site page, Rooms from both wings appear side by side as similar options. I worry some people may arrive thinking “Oh—is that how it works?” There’s no doubt this is an excellent Hotel.
- 3.33力石 白鵬게시일: 2026. 9. 10.
Compared to before
1) The lounge operates on a reservation-only, two-session system, so it doesn’t feel like a lounge and feels rushed—more like lining up for a restaurant. I’d like it to be a space where guests can relax anytime (even if that means raising the price, etc.). 2) It’s difficult if amenities such as toner that were previously provided are no longer available. I pack assuming they will be there.
- 1.67アルチンゲーる게시일: 2026. 9. 3.
It’s been a while.
I don’t want to be too harsh, but it was honestly terrible. The Room felt more like an apartment. The photos are misleading, and I found it pretty disappointing. It smelled musty, and you have to step outside from the lobby and suddenly walk through a very hot area—it was exhausting. The location offers nothing but a view of people walking by, which is almost laughable. The Japanese breakfast was the only decent part. It felt the same at Manza as well. This kind of thing seems to happen quite often when making a Reservation through IKYU. I can’t recommend ANA Hotel—please be careful. It might be fine if your children are still very young.
- 2.00ミランダママ게시일: 2026. 9. 2.
We’re sorry to hear that.
We stayed for four nights as three adults: a couple and our college-aged daughter. 1. Guest Room: -1 point We stayed in a family room with bunk beds, but we ended up not using them. It may be good for families with small children, but on the third night there was loud stomping from the floor above, and we could easily imagine children jumping off the bunk bed. We contacted the front desk and it quieted down, but it was disappointing. 2. Breakfast: -1 point You can choose between Japanese-style and Western-style breakfast restaurants. Day 1: Japanese-style, waited 30 minutes. Day 2: Western-style, waited 20 minutes. Day 3: Western-style, no wait. Day 4: Western-style, waited 10 minutes. They should provide services such as informing guests of expected wait times in advance—disappointing. 3. Dinner: -1 point There seem to be Western, Japanese, Chinese, and teppanyaki options, but the Chinese restaurant was not operating and teppanyaki was fully booked. That left either a Western buffet or Japanese food—clearly overcrowded for the number of guests. In the end we did not eat at the Hotel and went into town instead. On Ishigaki Island overall (not just this Hotel), it seems there are more guests than restaurants; even when calling ahead you are often turned away. 4. Location: -1 point From the airport it’s about a 20-minute taxi ride costing around JPY 2,500. To downtown it’s about a 15-minute taxi ride costing around JPY 1,500. Many Resort Hotels offer Shuttle Service between the Hotel and downtown; I think this Hotel could do something similar. 5. Facility: -1 point The Hotel pool is child-oriented at about 1 meter deep—best for families with small children. The sea in front of the Hotel is also calm and suitable for kids. We tried snorkeling but didn’t see any fish there. In the end we went to Yonehara Beach instead—the water was beautiful and there were plenty of fish—but it was disappointing to see litter scattered along the path from the parking lot to the beach area."""
- 4.67あんきなにゃ게시일: 2026. 9. 2.
Club Lounge Access Package
Although the forecast showed rain, we were blessed with wonderful weather and were able to relax. Perhaps because it was the end of summer vacation, there were fewer guests, and the pool and beach were very comfortable. The ocean view from the 8th floor was fantastic. The lounge was quiet during cocktail time since it was separated from families, but afternoon tea and breakfast were crowded—more like a family restaurant—which was disappointing. It seemed there were many guests with children under three. One more thing: the pool is fully visible from the check-in area, so I would appreciate some landscaping or plants for privacy. I wanted to use the pool but hesitated because it felt like other guests could see us. Throughout our stay, the staff were pleasant and helpful, and we had a comfortable three days. I would like to return again.
- 3.50やすもとさん25게시일: 2026. 9. 1.
The breakfast was delicious.
I had high expectations because I’d heard great reviews about the Bay Wing breakfast, and each dish was truly delicious. Many of the staff were from overseas, and they seemed unfamiliar with the work at times—I often heard “I’ll check,” and their handling of luggage felt a bit awkward. The Room had a nice view, but the shower water pressure was weak. For the same price, I preferred Fusaki.
- 4.67れおりおん게시일: 2026. 8. 30.
Family Trip
I’m very satisfied with how well-balanced and enjoyable my stay was.
- 4.17Basic man게시일: 2026. 8. 29.
All staff greeted us...
All staff greeted us with smiles and provided excellent service, making our holiday very enjoyable. At the Club building pool, prohibited activities such as children diving in and using inflatable rings were noticeable. It didn’t feel like a pool where you can relax quietly. I think it would be better to limit use to guests aged 13 and over.
- 4.67いぬゆき게시일: 2026. 8. 23.
A reliable, high-end Hotel
We stayed here for a family trip during summer vacation. Due to the typhoon, we couldn’t use the outdoor Facilities, but we still had plenty of fun indoors. In the end, it really is a reliable, consistently excellent Hotel. Every service offered is of a high standard. It felt like there was nothing at all to criticize. I think our satisfaction would have been even higher if the weather had allowed us to use the outdoor Facilities... Personally, dinner at the Japanese restaurant Yaeyama left a strong impression on me, and if we visit again, I’d like to dine there again. The food and service were both extremely satisfying. Thank you very much.
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