Hoshino Resorts RISONARE Yatsugatake 투숙객 리뷰 및 후기

(야마나시현/오부치자와) [전체 172개 객실]
종합 점수
4.25
좋다 (79)
  • 객실 및 어메니티
    4.25
  • 시설・설비
    4.37
  • 접객・서비스
    4.38
  • 식사
    4.59
  • 온천・목욕
    3.58
  • 만족도
    4.34
  • 5.00
    Geneseo

    This Hotel was so wonderful that it exceeded our 5-year-old’s satisfaction limit.

    We stayed for 2 nights and 3 days for our eldest daughter’s 5th birthday trip. Our daughter has always loved pools, and she was absolutely thrilled—she went to the pool, which is also the Hotel’s signature feature, three days in a row. The hourly wave pool and the kids’ area were perfect for a newly turned 5-year-old, and she kept playing until she completely ran out of energy. They also rent a variety of items such as swimsuits and swim rings, so it was great for us as parents to be able to travel light. There are plenty of other kid-friendly activities inside the Hotel as well. We tried the pastry chef experience, forest aerial walk, and candle making. All of them felt special and out of the ordinary, and every time we look back at the photos she says, “That was so fun.” For us as parents too, seeing how much she enjoyed herself made us truly glad we chose this Hotel. In September, you can buy grapes individually and enjoy wine tastings, and at Otto Sette you can relax even with children while enjoying a delicious vegetable-focused course meal— so not only kids but adults can enjoy the atmosphere too. Otto Sette is one of the pricier options in the Hotel, but considering the ambiance, course content, and how comfortable it is to bring even preschoolers without worrying about others around you, it felt like an experience worth more than the price. The total came to right around JPY 50,000 for two adult courses plus a course for our 5-year-old child, baby food for our 7-month-old baby, and four glasses of wine between two adults. My wife also seemed very satisfied with having a full course meal together as a family. It might feel a bit underwhelming for older elementary school kids or teenagers, but I highly recommend this Hotel for families with children from preschool age through lower elementary grades. Above all else there are overwhelmingly many families with children around you here too—which makes it wonderful not having to worry about other people’s eyes. Unfortunately (although there wasn’t much rain locally), bad weather across The whole country caused some trouble—we worried on our last day that we might not be able to secure an overland route home. Thankfully by evening we were able to travel by road again; with warm support from the Hotel staff we ended up enjoying our stay longer than planned. For a moment we even thought we might have to extend our stay! It’s that kind of place that turns unexpected trouble into part of your travel memories. The Facility overall feels slightly old in places—but still within an enjoyable retro range. It depends on personal preference, but personally it didn’t bother me at all.

  • 3.33
    一休八十三郎

    1 night, 2 days

    Our first stay at Risonare was a 2-day, 1-night trip. Our 5-year-old loved Il Mare. We had dinner at Waiwai Grill. As the name suggests, it was lively with lots of families, and we really appreciated the relaxed atmosphere where a bit of noise from children didn’t bother anyone. The selection was extensive, and for a buffet the food was very delicious. With kids, I felt that how many activities you can fit in really affects how you rate this Hotel. With only one night there isn’t much time, but the Night Exploration Team and the Aerial Walk were wonderful experiences. The Room interior was simple but lovely. However, signs of age were noticeable: the bathroom ventilation fan felt weak, and because part of the entrance has no roof, rain poured in—opening the door while holding an umbrella and avoiding a large puddle while unlocking it was quite difficult. Mokumoku-yu left us with a less positive impression as well; it felt small and is far from the Accommodation building, and since it was raining that day it wasn’t very convenient. Traveling with kids is inevitably hectic, so next time we’d like to follow what the Hotel recommends and stay at least two nights with a Plan to fully enjoy both the Hotel and Yatsugatake.

  • 4.83
    aprico

    A Stay Where You Can See Your Child Grow

    Thanks to booking through IKYU, we received several perks, which we truly appreciated. The pool is all-weather, so we could play safely without worrying about sunburn or rain. While the Facility shows some age, it is a wonderful piece of architecture and has been carefully maintained, allowing us to stay comfortably. Through the activities, we were able to see our children full of energy—an ideal setting for a family trip.

  • 4.50
    桐生一馬ノ助

    We stayed here for our last trip of the summer vacation.

    The pool is fun, and the on-site buffet is excellent. The bath in the Room was a bit disappointing—I think it’s meant to be used together with the large public bath. I knew it wasn’t an Onsen, but the bath still fell a little short. That said, the Room is clean and spacious, and overall I think it’s a Facility you can really enjoy.

  • 4.67
    マカン

    Open-air bath

    I stayed for two nights, but there was no open-air bath for men.

  • 4.67
    ランナーたけちゃん

    The staff were very ...

    The staff were very kind and attentive, which was great. There were plenty of activities to enjoy. The food was also delicious. However, the changing room at “Mokumoku-yu” was small, and it was disappointing that it is not an Onsen.

  • 4.83
    aoriso_

    The pool was great.

    The pool was so much fun that the kids said they want to come back again next year!

  • 4.00
    ミネルバ

    Relax in your Room

    It has been more than a decade since our first visit. The children who were little back then have grown up, and this time it was a family trip with adults only. There are, as expected, many activities geared toward small children, so we can’t play the way we used to. Still, I think it’s a place where you can be satisfied just spending time relaxing in the Room. The Room is spacious and clean, and it’s fun to step outside and wander around Piman Street. What I like most is being able to unwind and enjoy a holiday doing nothing at all. Our college-aged son got bored and went on the “Aerial Walk,” but it sounds like he actually enjoyed it quite a bit. Compared with before, more shops on Piman Street stay open later now, so we didn’t end up struggling to find lunch—this was a positive change. What was disappointing was dinner at Waiwai Grill; the quality seems to drop every time we visit. There used to be about five main dishes to choose from, but now it’s down to just two options: beef or sea bream. I don’t particularly like either one, so I sincerely wish they would bring back the previous selection. The buffet overall also felt somewhat careless in quality. It made me sad, though I assume cost-cutting is unavoidable. Breakfast was plentiful, and I was satisfied with that. I was also surprised that all the sofas had disappeared from the front desk area—it felt empty and bare. Instead there were lots of lockers; are those for international guests? Even though this is a Hotel front desk area, not having anywhere to sit isn’t ideal. In various places—such as the quality of amenities, having to purchase breakfast vouchers in advance, and switching all Hotel information over to smartphone-only access—I felt cost-cutting and labor reduction rather than improved convenience. Considering that Accommodation rates have gone up compared with before as well, it left me feeling somewhat conflicted… On the plus side, I liked that the loungewear is now a matching pajama set (top and bottom). The best thing about the baths is being able to go without bringing towels with you. That said, speaking generally,the large public bath feels more like a shallow pool than something atmospheric or traditional.The open-air bath usedto be mixed-gender with bathing wear required,but now switches between men’sand women’s hours instead . Many ofthe staff members were young,and there were moments whenI felt they could use more training,but everyonewas pleasantand kind . If you’re not travelingwith small children,the numberof thingsyou can do gradually decreases,and comparedwith before,the value for money has clearly gone down.Nevertheless,it remainsa place whereI can truly relax,andI wouldliketo visit again .

  • 2.50
    あいりママガチャピン

    The pool is nice, but everything else is disappointing.

    This was my fourth stay. The wave pool was enjoyable, but aside from that—including the front desk service—the Room had broken items, and overall it didn’t feel worth the cost.

  • 3.83
    ポムポムプリン08

    This is our second stay. A family-friendly Hotel for guests with children. We would like to stay again.

  • 3.50
    こ山

    Many disappointing aspects for the price. However, the activities and meals were excellent!

    Perhaps because we stayed during the summer holidays, we felt that for the price, the guest room was not very well maintained (stains on the carpet, signs of aging throughout, etc.), which concerned us. The air conditioning in the loft area was also not very effective, so we contacted the front desk. They checked it right away and provided a circulator fan, but honestly, at this price point we would have liked everything to be in better condition overall. However, the activities for guests and how delicious the meals were were outstanding. Our child was very happy, but we don’t think we would stay again during the summer holidays.

  • 4.83
    しーしーさーさー

    We had a great time.

    We had a wonderful time as a family. All of the staff provided excellent service, and we were very pleased. The meals were delicious, and we enjoyed plenty of vegetables. We were especially happy that the pool was clean. It can be hard to find a truly clean pool, but this one was well maintained, so we could relax and let our child play safely. There also seemed to be many fun activities available, and we would like to try them next time. Also, this is not the Hotel staff’s fault at all, but we did see some guests bringing their children into the bath without washing them first, or returning shared serving tongs to use after dropping them on the floor. Seeing that was disappointing at times, so I rated overall satisfaction as 4 out of 5. Because we made our Reservation through IKYU, we received many perks such as welcome sweets and complimentary drinks for our family, which made us feel like we got a great deal.

  • 5.00
    かりいなと

    Perfect for three-generation trips

    We stayed here to celebrate my mother-in-law’s 60th birthday. Both my mother-in-law and the kids said they had fun the entire time. The pool was spacious and kid-friendly, and we chose the buffet for dinner; you can select a main dish, which made my mother-in-law very happy. Because we made our Reservation through IKYU, there were also delicious drinks and cheesecake waiting in our Room—everything was perfect from start to finish! I’m glad we were able to have such a wonderful celebration!

  • 4.83
    コみタちォミ6

    We stayed with our 2...

    We stayed with our 2- and 5-year-old children. The pool was excellent, and both kids were very happy. We would like to stay again.

  • 4.17
    ユキっこ

    We had a wonderful stay.

    We stayed here for a family trip with our 5-year-old. As mentioned in the Reviews, the rooms do feel a bit dated, but even so, the meals at Waiwai Grill and Otto Sette and the activities were excellent, making it a very satisfying experience. We also recommend using the childcare service. Adults can relax, and our child seemed to have more fun than having to sit through an adult meal.

  • 2.83
    ヨコフ

    Everything is average.

    I stayed for two nights this time. When I arrived, the area felt peaceful and the Hotel looked like it had a nice atmosphere, so I had high expectations, but in the end everything was just average. I wouldn’t stay again.

  • 5.00
    桶川太郎さん

    Impressed by the wide variety of activities available

    Our family of four stayed for 3 days and 2 nights. The kids never got bored and seemed very happy with the pool, playground, and bookstore. They said they’d like to try the activities we didn’t get to do next time. We were very satisfied with our stay.

  • 4.20
    みほここ

    Kids will love it.

    This was our third stay. As our children grow, there are more activities they can enjoy, so we never get bored no matter how many times we visit. The kids are thrilled every time. The Room was very comfortable and spotlessly clean. We couldn’t make it to the open-air bath due to timing, but the indoor bath felt a bit dated in terms of Facility. Using the bath in the Room might be a good option. The provided hair dryer was ReFa—very impressive. We were completely satisfied with both hospitality and service, and would love to return again. Highly recommended for families who want to relax and take it easy with children!

  • 4.67
    そらそらさん

    The kids were thrill...

    The kids were thrilled with the wave pool and the kids’ area, and we spent every day at the pool for three days! There were plenty of activities, and we had a great time. The meals at Y Y Grill and on Piman Street were also delicious, making this a wonderful trip. Thank you!

  • 4.67
    ぽぬす

    Dinner at OTTO SETTE...

    Dinner at OTTO SETTE was outstanding, and the wine pairing was perfect. The wave pool was also a lot of fun, and we were able to relax and take our time.

  • 3.83
    キースキースキース

    We look forward to upgrading the bath.

  • 4.50
    azuki_hotel

    Recommended for family trips with children

    We stayed as a family of four with our 3-year-old and our baby (0) for the baby’s first pool experience. This was our second stay, and it was an outstanding visit that made us certain we want to come back again. ■ Dining For lunch, we went to Sobaro at Piman Street. Prices are on the higher side. Our child loved the kids’ set, so we had lunch there on both Day 1 and Day 2. The tempura was excellent. For dinner and breakfast, we chose Waiwai Grill. Everything was delicious and paired perfectly with wine. In the morning, we were impressed by the wide variety of bread. Having individually packaged wet wipes on the table was a small but very helpful touch. After dinner, we enjoyed complimentary wine and grape juice at Awa Lounge, which rounded out the day perfectly. ■ Pool Our child was completely absorbed in playing in the kids’ zone—especially enjoying the bumpy slide. For our baby’s pool debut, splashing at the edge of the main pool and floating with a swim ring seemed like great fun as well. The kids’ zone is adorable, and the main pool has a lovely atmosphere, so we were able to take lots of wonderful photos. Neither the changing rooms nor the pool felt crowded, making everything very comfortable. Swimsuits and swim rings can be rented, so you can go empty-handed. ■ Room The wine-red color scheme is charming. We were lucky enough to receive an upgrade and enjoyed a spacious Room. We had reserved a children’s amenities set in advance, so blocks were prepared in the Room and kept our child happily occupied for a long time. The beds are low enough that even if a child rolls off, it feels safe. The bathtub is large, which made bathing our baby easy. ■ Other notes Some shops on Piman Street appear to accept cash only or room charge only, so it’s best to bring some cash with you. Reservations are required for dinner, activities, and amenities/items rentals/preparation services (as applicable). With an IKYU Reservation there were various perks such as complimentary minibar items in the Room, a cheesecake souvenir left in the Room, and welcome drinks at the café (among others).

  • 3.20
    haruki2015

    I’m glad I was able to purchase wine exclusively available to guests.

  • 3.67
    reksira

    The service was average.

    The environment at this Hotel was decent, and the pool was excellent. However, cleanliness was somewhat lacking, and the service was average.

  • 1.40
    Takkun01

    There are a lot of children, no matter what.

    Many guests stay with children, which suggests this resort is family-friendly and suitable even for very young kids. However, while families may be understanding of one another, it can feel quite uncomfortable for couples or adults traveling without children. Children running around the lobby, crying loudly, or shouting may be normal behavior, but for guests without children it can ruin a hard-earned vacation with constant noise. Given how many children there are, this seems to be that kind of Accommodation. We would appreciate it if the website and Reservation sites clearly noted this in advance. We might have expected it during summer vacation season, but in March we honestly let our guard down.

  • 4.50
    さくら18

    The whole family was very satisfied.

    This was a Hotel I’d been wanting to visit someday for a long time. When we finally stayed, it was very family-friendly, and the food was excellent. Even though it was a cold season, we were able to enjoy the pool, so our children were thrilled to experience both winter skiing and swimming. This time we didn’t have enough time to try the Mokumoku Bath, so we’d like to do that next time. We had such a great time that we even made another Reservation for six months later. We’re looking forward to our next stay. Thank you!

  • 4.67
    acotic

    First time skiing

    We stayed for 2 nights and 3 days for our child’s first ski experience. On the first day, we used the pool. We had forgotten our swimsuits, but it was a big help that we could easily rent them. The wave pool was similar to Tomamu, but only Yatsugatake had a kids’ play area. Our son enjoyed the water slide endlessly. At Tomamu, the hot bath facility is attached to the pool, which felt convenient, but here the entire Facility is compact and Mokumoku-yu (the Yatsugatake hot bath facility) was close by as well, so it wasn’t an issue at all. For breakfast and dinner on the first day, we ate at YY Grill’s buffet; both the quality and variety were excellent, and our whole family said we’d love to come again. At a nearby book café, my husband and children spent time reading while I enjoyed wine tasting next door. Being able to sample small pours of Mie Ikeno Chardonnay made it a truly blissful time. On day two, we signed up for Snow Kids lessons at the Hotel, then headed to Fujimi Kogen Ski Resort in the afternoon. We could rent everything—wears, skis/boards, and boots—which was very helpful for a first-time ski trip. The hospitality from all staff members was wonderful as well, and it became a truly great experience for us.

  • 3.67
    あやぴこちゃん

    I wish there was an Onsen...

    Last year, we stayed at Risonare Nasu, which my son loved. However, we decided to make a Reservation for Yatsugatake this time, thinking it might be better for a 4-year-old boy—and it turned out to be the right choice. The variety of activities, especially the pool, was fantastic and made the trip worthwhile. At the Kids Studio, although he seemed nervous at first, he listened carefully to the staff and seriously worked on making Christmas sweets. Watching him was an unforgettable moment for us as parents. Since I am particular about hair dryers, I usually bring my own. However, with ReFa dryers available in Il Mare Onsen facilities and in our Room as well, there was no need to bring one this time—very convenient. The large public bath could use some improvement regarding mold and slipperiness. Most importantly though—it’s just regular hot water instead of Onsen water. If it were an actual Onsen facility next time, we would love to visit again! Please consider this request if possible.

  • 4.50
    黒斑山

    You need to walk out...

    You need to walk outside to reach the bath, so you have to dress properly, which is a bit inconvenient, and it's not an Onsen, which is a downside. Additionally, the complex structure of the Facility makes it easy to get lost, which is another minor drawback. However, everything else about this Facility was excellent. The Room's interior and provided amenities were thoughtful, and the staff were approachable and kind. The food was absolutely delicious! Even though I don't drink wine at all, I found the meals fulfilling and very satisfying. Both dinner and breakfast were at the buffet restaurant; everything I tried was tasty with a wide variety of options available. Despite having many guests around, it never felt crowded or stressful! The grilled dishes for dinner and local specialties for breakfast were particularly outstanding.

  • 4.50
    子連れ狼その五

    The meals were delic...

    The meals were delicious, and the Room was clean and very nice. However, during bad weather, the outdoor bath can be inconvenient, and in colder seasons, I personally found it uncomfortable as I felt chilled before returning to the Room. This has been reflected in my evaluation.

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