Nasu Onsen Sanraku 투숙객 리뷰 및 후기

(도치기현/나스) [전체 39개 객실]
종합 점수
4.33
좋다 (90)
  • 객실 및 어메니티
    4.18
  • 시설・설비
    4.08
  • 접객・서비스
    4.36
  • 식사
    4.42
  • 온천・목욕
    4.62
  • 만족도
    4.30
3.50
一休利用2025

Disappointing reception service

The explanation at the reception differed from what was provided over the phone, causing unnecessary hassle regarding payment, which was very disappointing.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스1
  • 식사4
  • 온천・목욕5
  • 만족도3
  • 2025. 4. 1.~
  • 4명 1개
  • Japanese-style Room "Kashiwa" with Garden Open-Air Bath (West Wing / 10 Tatami Mats + 4 Tatami Mats Alcove)
  • 조식 및 석식 포함

시설에서의 답장

Thank you very much for choosing Nasu Onsen Sanraku. We sincerely apologize for any inconvenience caused due to our lack of communication. We will promptly share this matter with the relevant departments and work diligently to prevent recurrence. We deeply regret not meeting your expectations. Nasu Onsen Sanraku

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