힐튼 후쿠오카 시 호크 투숙객 리뷰 및 후기

(후쿠오카현/모모치하마 미즈호 PayPay 돔 후쿠오카) [전체 1052개 객실]
종합 점수
3.75
(130)
  • 객실 및 어메니티
    3.67
  • 시설・설비
    3.81
  • 접객・서비스
    3.91
  • 식사
    3.97
  • 온천・목욕
    3.41
  • 만족도
    3.75
3.80
しょうたんラブ

I was able to relax and take it easy.

We stayed at the Hilton Hotel with our adult children for a live event. As a Diamond member benefit, parking was free. At check-in, we were able to proceed without waiting in the dedicated lane, bypassing the rumored long line. Unfortunately, we couldn't upgrade the room due to it being almost fully booked, but the room was more than sufficient as it was. The high floor offered a fantastic sea view. The bathroom had a window, allowing for a scenic bath time. However, the shower room was a bit far from the bathtub, leaving the surroundings soaking wet. There was a bath mat, but it was not enough to absorb the water. I would have preferred the bathroom, toilet, and vanity to be separate. As mentioned in reviews, it was surprising that the coffee was instant sticks. Moreover, there were sugar sticks but no milk sticks, so we had to buy milk and ended up drinking lukewarm instant coffee. It was disappointing. Other than that, we were very satisfied. We were able to train well at the gym. All the hotel staff were friendly and helpful with smiles. We will use it again. Thank you very much.

  • 객실 및 어메니티3
  • 시설・설비4
  • 접객・서비스4
  • 식사-
  • 온천・목욕4
  • 만족도4
  • 2025. 2. 9.~
  • 4명 1개
  • [Upper Floor] Family Premium Deluxe (Non-Smoking)
  • 식사 불포함

시설에서의 답장

Dear Shotan Love, Thank you very much for choosing Hilton Fukuoka Sea Hawk from among the many hotels. We are delighted to hear that you were able to smoothly check in using your Diamond member benefits and that you enjoyed the wonderful view from the high floors. However, we apologize for any inconvenience caused by the shower arrangement in the bathroom and the coffee service. We will use your valuable feedback for future improvements. We sincerely appreciate your kind words regarding our staff's service. We will continue to strive to ensure our guests have a comfortable stay. We look forward to welcoming you again. Thank you very much.

  • Review Image
  • Review Image
  • Review Image
  • Review Image
  • Review Image
  • Review Image
  • Review Image
  • Review Image
  • Review Image
  • Review Image
  • Review Image
힐튼 후쿠오카 시 호크의 모든 후기를 보기