The Yokohama Bay Hotel Tokyu 투숙객 리뷰 및 후기

(가나가와현/요코하마・미나토미라이) [전체 480개 객실]
종합 점수
4.55
훌륭하다 (673)
  • 객실 및 어메니티
    4.58
  • 시설・설비
    4.57
  • 접객・서비스
    4.61
  • 식사
    4.49
  • 온천・목욕
    4.43
  • 만족도
    4.58
4.20
エビス西2丁目

The nostalgic Tokyu Bay Hotel!

I stayed here nearly 20 years ago and had a sea-side Room then, but this time I had a city-side Room. The Facility felt a bit dated, but it was well cleaned and I had a comfortable stay. All the staff were pleasant and kind. I sometimes enjoy staying at a Hotel in Minato Mirai on weekends to refresh, and this Room was more than spacious enough! One small disappointment was that the gap around the shower room door was tricky, and after using it the first time, the bathroom floor ended up soaked... I felt it would be a bit of a hassle to contact the front desk, so from the second time onward I used it carefully, but I still wondered how others manage it??? Other than that, I had an enjoyable time and it was a great weekend. Thank you again for taking care of me during this stay.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스5
  • 식사－
  • 온천・목욕4
  • 만족도4
  • 2026. 6. 28.～
  • 2명 1개
  • Deluxe Twin Room with City View - Non-Smoking
  • 식사 불포함

시설에서의 답장

Thank you very much for staying with us. It has been about 20 years since your last visit, and we are truly honored to welcome you back. While you noticed the age of our Facility, we are relieved to hear that you were satisfied with the cleanliness and our staff’s service. We would be delighted if your time in the Room helped you feel refreshed over the weekend. On the other hand, we sincerely apologize that water leaked from the shower room and caused you discomfort, and that it took away from your time to relax. We will share this with the relevant department and work on inspection and improvements. All of us will continue striving to enhance both our service and facilities so we can provide a comfortable space for every guest. We look forward to welcoming you again.

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