The Yokohama Bay Hotel Tokyu 투숙객 리뷰 및 후기

(가나가와현/요코하마・미나토미라이) [전체 480개 객실]
종합 점수
4.55
훌륭하다 (676)
  • 객실 및 어메니티
    4.59
  • 시설・설비
    4.57
  • 접객・서비스
    4.61
  • 식사
    4.49
  • 온천・목욕
    4.43
  • 만족도
    4.58
4.00
リリ55

The bathroom is not very user-friendly. The view was amazing.

The view from the Room was amazing, and I would love to come again. The bathroom is separated into a bathtub area and a shower booth, with the sink and toilet further inside. Because the floor got wet from water droplets and steam, the tiles became slippery, and I slipped while wearing the Hotel’s disposable slippers and hit my knee hard. Since the toilet and shower doors are glass, I felt a bit scared afterward, thinking it was lucky it didn’t turn into something more serious. Other than that, it was a very satisfying stay.

  • 객실 및 어메니티5
  • 시설・설비5
  • 접객・서비스5
  • 식사－
  • 온천・목욕1
  • 만족도4
  • 2026. 3. 19.～
  • 3명 1개
  • Yokohama Floor Twin Room with Bay View (Non-Smoking)
  • 식사 불포함

시설에서의 답장

Thank you very much for staying at our Hotel. We also sincerely appreciate your comments regarding your recent stay. We are truly sorry to hear that the bathroom tiles were slippery and that you injured your knee. How is your knee now? We hope it is getting better. We will continue striving to improve our services so that more guests can enjoy a safe and comfortable stay, and we kindly ask for your continued patronage.

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