The Yokohama Bay Hotel Tokyu 투숙객 리뷰 및 후기

(가나가와현/요코하마・미나토미라이) [전체 480개 객실]
종합 점수
4.55
훌륭하다 (673)
  • 객실 및 어메니티
    4.58
  • 시설・설비
    4.57
  • 접객・서비스
    4.61
  • 식사
    4.49
  • 온천・목욕
    4.43
  • 만족도
    4.58
4.17
まさこうたん

Buffet

The view from the Room was wonderful, the Room was clean, and the sofa layout was great—I was very satisfied. However, the breakfast buffet was very disappointing. Due to some kind of issue, we were told the main venue could not be used and would be moved to a temporary location. On top of that, because capacity was limited, the wait time was over an hour. Since we couldn’t wait that long, we were told there was only another venue offering a Western-style buffet. It was our first stay and we had been looking forward to the buffet, so it left us extremely disappointed at the end of our trip.

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스5
  • 식사2
  • 온천・목욕5
  • 만족도4
  • 2026. 2. 15.～
  • 2명 1개
  • Executive Twin Room with Park View - Non-Smoking
  • 조식 포함

시설에서의 답장

Thank you very much for staying at our Hotel. We sincerely appreciate your comments regarding your recent stay. Due to an issue with the breakfast restaurant, we had to change the venue at short notice. We deeply apologize for any inconvenience this may have caused. We will continue striving to improve our services so that you can enjoy a safe and more comfortable stay, and we look forward to welcoming you again.

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