The Yokohama Bay Hotel Tokyu 투숙객 리뷰 및 후기

(가나가와현/요코하마・미나토미라이) [전체 480개 객실]
종합 점수
4.55
훌륭하다 (677)
  • 객실 및 어메니티
    4.59
  • 시설・설비
    4.57
  • 접객・서비스
    4.61
  • 식사
    4.49
  • 온천・목욕
    4.43
  • 만족도
    4.58
4.17
emen

Playful and charming.

Check-in was conducted on time. The Room number was a four-digit number that could easily cause confusion, and the card key number, breakfast coupon number, and the express checkout card number after prepayment were all different. I pointed this out. The issue was resolved promptly, and I had no further problems during my stay. Thank you very much.

  • 객실 및 어메니티4
  • 시설・설비4
  • 접객・서비스4
  • 식사5
  • 온천・목욕4
  • 만족도4
  • 2025. 6. 2.～
  • 2명 1개
  • Yokohama Floor Twin Bay View [Non-Smoking]
  • 조식 포함

시설에서의 답장

Thank you very much for choosing our Hotel. We sincerely appreciate your comments regarding your recent stay. We deeply apologize for the inconvenience caused by the discrepancy in the numbers listed on the card. We will continue to strive to improve our services and look forward to your continued patronage.

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