힐튼 나고야 투숙객 리뷰 및 후기
- 객실 및 어메니티4.00
- 시설・설비4.13
- 접객・서비스3.97
- 식사4.27
- 온천・목욕3.75
- 만족도3.93
We had a comfortable stay.
It was a good stay. Just one point: In the evening, the lounge was full and not a place where you could relax comfortably. I understand it can’t be helped, but I’d rather pay more if it meant it wouldn’t be so crowded.
- 객실 및 어메니티4
- 시설・설비4
- 접객・서비스4
- 식사4
- 온천・목욕3
- 만족도4
- 2026. 6. 23.～
- 1명 1개
- [Non-Smoking] Executive King Room / Lounge Access Included
- 조식 포함
시설에서의 답장
Dear kkr2444, Thank you very much for choosing Hilton Nagoya for your stay in Nagoya. We are truly delighted to have welcomed you as our guest. We sincerely apologize that the lounge was crowded in the evening and you were unable to relax. We are very sorry for the inconvenience caused. We take your feedback seriously and will consider measures to ease congestion. We will strive to guide guests appropriately according to crowd levels, and we will use your comments to improve our operations, including suggestions such as avoiding peak hours. On your next visit, we will do our best to provide seating guidance based on availability and offer alternative spaces where you can relax. If you have a preferred time slot, please let us know in advance. We look forward to welcoming you again.