그랜드 프린스호텔 오사카 베이 투숙객 리뷰 및 후기
- 객실 및 어메니티4.45
- 시설・설비4.43
- 접객・서비스4.45
- 식사4.14
- 온천・목욕4.18
- 만족도4.36
The service feels better than it was during the Hyatt era.
Back in the Hyatt days, I often stayed on the spa Plan. While I was visiting less because that Plan became much more expensive, the property was rebranded as a Prince Hotel. I have stayed once since it became a Prince, and at that time I didn’t feel much difference from the Hyatt era, but this time I felt both the front desk service and the breakfast selection and quality had improved. The Room has very clean furniture that doesn’t show its age, making for a comfortable stay. The bathroom has always been a bit dark; personally, I would prefer brighter lighting there. Also, the air purifier in the Room did not include a humidifier function, so it felt a little dry. However, when I called the front desk, they promptly delivered a humidifier. I couldn’t find any information about available loan items no matter where I looked, which was slightly inconvenient—but aside from that, I truly enjoyed a very satisfying Hotel stay. If I feel like having a nearby resort getaway again, I would love to visit again. Thank you very much.
- 객실 및 어메니티5
- 시설・설비4
- 접객・서비스4
- 식사4
- 온천・목욕4
- 만족도5
- 2026. 2. 26.~
- 2명 1개
- [Non-Smoking] Deluxe Twin
- 조식 포함
시설에서의 답장
Thank you very much for staying at Grand Prince Hotel Osaka Bay. We also sincerely appreciate you taking the time to share your feedback. We are truly honored that you have continued to choose our Hotel for our spa Plan since before the rebranding. We were also delighted to read your kind comments about our front desk staff and breakfast, and all of us greatly appreciate your warm words. We are pleased to hear that you had a comfortable stay in your guest room. On the other hand, we apologize for any inconvenience caused regarding the bathroom lighting and information about rental amenities. We will take your feedback into consideration and strive to provide clearer guidance going forward. We will continue working to improve our services so that we can remain a Hotel where you can enjoy a resort-style stay close to home. All of us look forward to welcoming you again. We would be grateful if you would continue to share your valuable feedback with us. Thank you for your continued support of Grand Prince Hotel Osaka Bay.