그랜드 프린스호텔 오사카 베이 투숙객 리뷰 및 후기
- 객실 및 어메니티4.44
- 시설・설비4.42
- 접객・서비스4.44
- 식사4.14
- 온천・목욕4.17
- 만족도4.35
For Expo Use
We stayed at the accommodation during summer vacation while visiting the Expo with our family. The facility was very clean, but the long line at the front desk felt a bit disappointing and not fitting for a luxury hotel. Additionally, when we inquired directly with staff about room service and shuttle service, we were repeatedly told to check the room guide in an unkind manner, which left us feeling unpleasant. Regarding the shuttle service, they didn’t even inform us that tickets were required (perhaps because it was handled by overseas staff?). It was also disappointing that we couldn’t extend our checkout time as Diamond members.
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스3
- 식사3
- 온천・목욕4
- 만족도4
- 2025. 8. 12.～
- 6명 3개
- 【Non-Smoking】Deluxe Twin
- 조식 포함
시설에서의 답장
Thank you very much for choosing Grand Prince Hotel Osaka Bay during your recent stay. We sincerely appreciate you selecting our hotel among many options for your valuable time. We are deeply grateful for the valuable feedback you have provided on this occasion. We sincerely apologize for any inconvenience or discomfort caused by our shortcomings. Moving forward, we will continue to strive to ensure that your stay becomes a memorable one, welcoming you with heartfelt hospitality. We kindly ask for your continued support of Grand Prince Hotel Osaka Bay.