나고야관광호텔 투숙객 리뷰 및 후기

(아이치현/나고야·후시미역 8번 출구에서 도보 2분) [전체 257개 객실]
종합 점수
4.59
훌륭하다 (291)
  • 객실 및 어메니티
    4.62
  • 시설・설비
    4.63
  • 접객・서비스
    4.69
  • 식사
    4.54
  • 온천・목욕
    4.39
  • 만족도
    4.65
3.17
あたらしいばんきんや

The meals are not good.

I stayed for two nights on weekdays in late July. I pulled up to the entrance by car, but no one came out. Is this the Tengu Hotel? When I went inside, two staff members were chatting. Even after they saw me, they didn’t move right away. I got to my Room. It was quite nice, and I liked it. There are no USB ports in the Room. After looking around, I found them on the TV. A light bulb was out, so when I contacted them, the front desk staff who handled check-in replaced it for me. Thank you very much. Breakfast had about five large shared plates of unnecessary snack-like items, and I wondered if they were leftovers reused from the night before. Is the milk processed milk? The breakfast staff also seemed to have an arrogant attitude as well. Next time, I’ll check out another Hotel.

  • 객실 및 어메니티4
  • 시설・설비3
  • 접객・서비스4
  • 식사2
  • 온천・목욕3
  • 만족도3
  • 2026. 7. 28.～
  • 3명 1개
  • Comfort Floor Twin (24 m²), Non-Smoking
  • 조식 포함

시설에서의 답장

Thank you very much for staying at Nagoya Kanko Hotel and for sharing your valuable feedback. Although you were pleased with the guest room, we sincerely apologize for the discomfort caused by our reception upon your arrival, our staff’s attitude, and the dining experience. We take your comment about an “arrogant atmosphere” very seriously, and we will ensure that each staff member returns to the fundamentals of hospitality and provides humble, attentive service through thorough guidance and improvements. We will also treat your feedback regarding the breakfast menu, ingredient quality, and in-room Facility (such as USB ports) as important reference points for enhancing our services going forward. In spite of this, we truly appreciate your kind words when we replaced the light bulb. Should you give us another opportunity to welcome you again, all of us will make even greater efforts to ensure your satisfaction in every respect. Thank you again for posting your valuable Review.

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