Sapporo Grand Hotel 투숙객 리뷰 및 후기
- 객실 및 어메니티4.46
- 시설・설비4.39
- 접객・서비스4.64
- 식사4.71
- 온천・목욕4.11
- 만족도4.52
Executive Floor
I stayed on the Executive Floor and enjoyed lounge access, which was excellent. Both the drinks and food were of high quality, leaving me very satisfied. While Hokkaido specialty sweets were available, everything else was so outstanding that I felt it would be a waste to eat them. Contrary to my expectations, there were many guests using the breakfast service, and the freshly baked delicious bread ran out midway.
- 객실 및 어메니티4
- 시설・설비5
- 접객・서비스5
- 식사5
- 온천・목욕3
- 만족도4
- 2025. 11. 18.～
- 2명 1개
- [Executive Floor] Double Room / Non-Smoking (22 sqm)
- 식사 불포함
시설에서의 답장
Dear Mr./Ms. Apple Banana Man, Thank you very much for choosing Sapporo Grand Hotel for your stay. We are delighted to hear that you were satisfied with the service at our lounge and enjoyed the drinks, food, and Hokkaido specialties. Your kind words are a great encouragement to our staff. However, we sincerely apologize for the inconvenience caused by the shortage of freshly baked bread during breakfast. We will share your valuable feedback as we strive to improve our services in the future. Thank you once again for taking the time to share your comments with us. Sincerely, Katsuyoshi Tsumori Accommodation Manager, Sapporo Grand Hotel
