Sapporo Grand Hotel 투숙객 리뷰 및 후기
(홋카이도/삿포로역 지하도와 직결, 도보 10분) [전체 494개 객실]
종합 점수
4.48좋다 (220)
- 객실 및 어메니티4.47
- 시설・설비4.41
- 접객・서비스4.65
- 식사4.73
- 온천・목욕4.12
- 만족도4.53
5.00
ＹＫバーネット
게시일: 2024. 11. 20.It was a wonderful service.
Despite the last-minute trouble, both my wife and I were deeply impressed by your sincere response. Thanks to you, we were able to spend our three-day, two-night stay very comfortably, and we are truly grateful.
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스5
- 식사5
- 온천・목욕5
- 만족도5
- 2024. 11. 8.～
- 2명 1개
- [Special Floor] Super Bath Deluxe Double / Circular Bath / Non-Smoking
- 조식 포함
시설에서의 답장
Dear YK Barnett, Thank you very much for choosing Sapporo Grand Hotel. However, we sincerely apologize for the inconvenience caused by the change from the originally reserved room and the issues with the bathroom. We will further strengthen the maintenance of our rooms to provide a more comfortable space for you. We aim to create facilities that will satisfy our guests even more, and we kindly ask for your continued patronage. Sapporo Grand Hotel, Stays Manager, Katsuyoshi Tsumori