힐튼 도쿄 베이 투숙객 리뷰 및 후기
- 객실 및 어메니티4.22
- 시설・설비4.32
- 접객・서비스4.40
- 식사4.12
- 온천・목욕3.74
- 만족도4.12
It was a bit disappointing.
The breakfast buffet I’d been looking forward to was mostly cold, and the taste was nothing special—just average. It wasn’t very good. More than anything, perhaps because the building is old, there seems to be no soundproofing at all. I could hear loud voices from the neighboring room, children shouting excitedly, and heavy footsteps from above. I couldn’t sleep at all. I honestly feel like asking for my time and money back.
- 객실 및 어메니티5
- 시설・설비4
- 접객・서비스5
- 식사1
- 온천・목욕2
- 만족도2
- 2026. 6. 24.～
- 2명 1개
- Deluxe Twin Room (40 m² / Non-Smoking)
- 조식 포함
시설에서의 답장
Dear Mr./Ms. Michikawa, Thank you very much for staying at our Hotel. We sincerely apologize that the breakfast did not meet your expectations and that noise in your room prevented you from resting comfortably. We deeply regret the inconvenience and discomfort caused during what should have been a pleasant stay. We take your feedback seriously and will work to maintain and improve the quality of our breakfast as well as enhance the in-house environment.