힐튼 도쿄 베이 투숙객 리뷰 및 후기
- 객실 및 어메니티4.22
- 시설・설비4.32
- 접객・서비스4.40
- 식사4.12
- 온천・목욕3.74
- 만족도4.12
With your friends and their family
We visited on a trip with a friend’s family. A child’s sticker fell into the gap of the Room’s bunk bed, and we were told it would take quite a bit of work to retrieve it, but the staff gladly helped without showing any displeasure. The staff member who assisted us was also very courteous, and we felt this is truly a wonderful Hotel full of hospitality. Thank you very much. The breakfast buffet also had a great variety, and we were very satisfied. We would love to visit again next year.
- 객실 및 어메니티5
- 시설・설비5
- 접객・서비스5
- 식사5
- 온천・목욕4
- 만족도5
- 2026. 4. 28.～
- 9명 1개
- Family Happy Magic Room (40 m²) / Popular with families
- 식사 불포함
시설에서의 답장
Dear Ms. Sawai Sawako, Thank you very much for choosing Hilton Tokyo Bay for your trip with friends and family. We were delighted to receive your kind words regarding our staff’s assistance with your child’s sticker in your Room. We are truly encouraged that we could help return your important item safely to you, and that you felt our hospitality through the way we handled the situation. We are also pleased to hear that you were satisfied with the variety offered at our breakfast buffet. We hope you and your family enjoyed a wonderful stay. Thank you sincerely for saying, “Again next year.” All of us look forward to welcoming you back on your next visit.