힐튼 도쿄 베이 투숙객 리뷰 및 후기

(지바현/마이하마) [전체 828개 객실]
종합 점수
4.15
(68)
  • 객실 및 어메니티
    4.22
  • 시설・설비
    4.32
  • 접객・서비스
    4.40
  • 식사
    4.12
  • 온천・목욕
    3.74
  • 만족도
    4.12
4.20
black frog

Stayed at the accommodation for visiting Disney Resort.

This was my first time staying here. The accommodation was very clean and conveniently located within a 10-minute drive from Tokyo Disney Resort. Although I checked in late at night, the staff provided excellent service. Additionally, the "Night Ramen" service (available until 10:30 PM) was a delightful touch. The convenience stores nearby were also well-stocked, making it an ideal choice for Disney visitors. Personally, considering the accommodation fee, it would be nice to have complimentary bottled water in the minibar. Also, since breakfast starts at 7 AM, offering it from 6 AM would better accommodate guests heading out early. Another minor issue was that adjusting the shower temperature was difficult as only hot water seemed to come out. Overall, I was satisfied and would definitely consider staying here again when visiting Disney. Thank you!

  • 객실 및 어메니티4
  • 시설・설비5
  • 접객・서비스4
  • 식사－
  • 온천・목욕3
  • 만족도5
  • 2024. 11. 16.～
  • 4명 1개
  • Executive Select 40㎡ / Non-Smoking / Lounge Access
  • 식사 불포함

시설에서의 답장

Dear Silver Modena, Thank you very much for choosing Hilton Tokyo Bay among the many hotels available. We are delighted to hear your kind words about our Facility, location, and staff service. We are also pleased that you enjoyed the late-night ramen. Regarding your feedback on the complimentary bottled water in the minibar and early breakfast service, we will take these valuable suggestions into account to improve our services. Additionally, we will work on addressing the inconvenience related to shower temperature adjustments. Our team remains committed to ensuring a safe and comfortable stay for all our guests. We sincerely hope for your continued patronage in the future.

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