호텔 오쿠라 고베 투숙객 리뷰 및 후기
- 객실 및 어메니티4.40
- 시설・설비4.47
- 접객・서비스4.60
- 식사4.51
- 온천・목욕4.15
- 만족도4.46
To celebrate a retirement.
Asuka II happened to be docked at Meriken Park, and I was overwhelmed by its size. I stayed here noting it was to celebrate my retirement, but the seat I was shown to for breakfast was in a corner by the wall, far from the food, and nothing special.
- 객실 및 어메니티4
- 시설・설비4
- 접객・서비스3
- 식사3
- 온천・목욕3
- 만족도3
- 2026. 2. 17.～
- 2명 1개
- [Non-Smoking] Ocean-Side Authentic Deluxe Twin (Floors 16–27)
- 조식 포함
시설에서의 답장
Thank you very much for choosing our Hotel from among many others for such a special occasion as your retirement celebration. We are delighted to hear that you enjoyed the view of Kobe Port, including the Asuka II, from your Room during your stay. On the other hand, we sincerely apologize that you were not satisfied when using our breakfast service due to a lack of attentiveness on the part of our staff. We will reflect on these shortcomings and continue striving to improve our service so that we can provide a comfortable Hotel stay to as many guests as possible. We appreciate your continued support of Hotel Okura Kobe. All of us look forward to welcoming you again.