Stasiun Maiko Koen × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

Just like last time, we had a very comfortable stay. True to the name “Sunset Village,” dinner while watching the stunning sunset—so much like being at an overseas resort—was truly delightful. Our beloved dog, who is like family to us, ran freely around the spacious dog run and relaxed indoors as well; simply watching was soothing. We are very satisfied with the well-maintained facilities and the clean, comfortable environment. If possible, having a standing fan or air circulator would be convenient when we want to cool down on the BBQ terrace or indoors. We would appreciate your consideration. From the large windows and terrace, we could gaze at the huge trees right in front of us, many boats floating on the sea, and the scenery across the water—it’s easy to lose track of time. We’re already looking forward to our next stay. Thank you very much for taking care of us.

From the wonderful staff to the view from our room, the colorful and exciting meals, and even the aquarium—everything was outstanding. If I had to mention one thing, it was a bit inconvenient needing a card key for the elevator and other small things, but if you think of it as security, it’s no problem at all. It truly was amazing. My father’s eyes were sparkling like a child’s. We were somehow upgraded to a room as well, and our child cheered at the stylish, open space. The bed was so comfortable it felt like a dream—I slept soundly for the first time in decades. I was amazed. We also really appreciated having two rooms next to each other. We were able to borrow a wheelchair smoothly, and without using any stairs from the hotel we could safely enjoy visiting the aquarium together as three generations. Because our child is so busy we haven’t been able to take a family trip, so we thought about somewhere nice nearby that we could go on short notice—and Suma Aquarium came to mind with fond memories. We’re thrilled that such a wonderful hotel has opened. Thank you for such a lovely time.

This was my first time staying here. It’s very close to the station, so the location is excellent. The bathtub was spacious, and I was able to relax and enjoy my stay. Thank you very much. I would definitely like to stay again if I have the opportunity.

There are many wonderful hotels in Kobe, and I had a hard time choosing, but I decided on this one after reading the reviews. Just as the reviews said, all of the staff were smiling and very pleasant, and the room was spacious and extremely clean, so I was able to relax both physically and mentally. Breakfast was my first time using room service, but everything was clearly explained, it was delicious, and I was very satisfied. I have stayed at several other well-known hotels nearby a few times as well, but this is my favorite. I would definitely like to stay here again.

I stay here for about three nights around the same time every year, and the Hotel’s sincere hospitality never changes. They respond quickly even to minor issues, and their courteous service remains a consistent highlight. The well-rounded breakfast is another constant, as is the afternoon drink service—I'm impressed that they maintain such a high level of hospitality. I sometimes read Reviews of other hotels saying, “It wasn’t like this before,” but this Hotel never leaves me with that kind of disappointment. Overall, you can really feel the quality of this Hotel. It has everything that makes me want to choose it again for my next stay in Kobe.

After moving from Yokohama to the Kansai area, we were looking for an Accommodation nearby that offers delicious French cuisine and allows for a relaxed one-night stay. In Yokohama, there were several great places in Hakone—about a 90-minute drive away—serving excellent French or Italian food, but for our anniversary we found and decided to try this place on Awaji Island through IKYU. For dinner, we enjoyed beautifully presented and delicious French dishes made with locally sourced seafood, meat, and vegetables from Awaji Island. As I’ve gotten older, the smell of Wagyu fat has become a bit heavy for me, so I asked if another meat could be substituted. They kindly changed it from Awaji beef to roasted lamb loin, which was excellent. From check-in onward we received pleasant service, and at dinner as well their thoughtful yet unobtrusive attention allowed us to enjoy the meal comfortably—we truly appreciated it. Breakfast was also a wonderful surprise: not a buffet, but served in a full-course style. The Hotel faces the road leading to “Ningen no Mori,” but it sits on a small hill; on the other side is forest. From our Room we could see the trees—it was quiet and very relaxing. The Room feels spacious thanks to its high ceiling despite its size. The property consists of three buildings with only a small number of Rooms in each one, so even though the lounge area is not large, it remained calm. We were able to enjoy wine at ease. Perfect for a short getaway. We also heard that venison is served in winter, so we would love to visit again during that season.

We stayed here with three family members and our dog. We were truly satisfied with our stay! The property was very comfortable, and we could feel the thoughtful attention to detail, allowing our whole family to relax and enjoy a wonderful time together. We were also very happy that we could spend time comfortably with our dog without any worries. It was such a lovely experience that everyone in our family said, “We want to stay here again!” This trip has become a great memory for us. We would love to stay again and bring our dog with us. Thank you very much!

I stayed here on a solo trip by JR. Since the hotel is on a hill, I planned to take a taxi, but I heard you could walk from the park, so I decided to go on foot. I easily arrived at the front of the hotel using the inclined elevator for the first time. On my way back, I used the inclined elevator again and it was a short walk to Maiko Station. The hotel offers views of the Akashi Kaikyo Bridge, and you can even see the Ferris wheel on Awaji Island; at night, the illuminated scenery was very relaxing. The spa was located a little far from my room, but along the way I could see a well-maintained garden and the lit-up Akashi Kaikyo Bridge through the windows, so it didn’t feel far at all. I also enjoyed the breakfast buffet while taking in the view outside. This has become one of my favorite hotels. I would definitely like to stay again. Thank you for your hospitality.

I’m a repeat guest. I always have a comfortable stay. The Room is clean, and I appreciate the anti-fog section on part of the bathroom mirror. Seeing the little rubber duck in the bath is soothing, even for an older guy.

I stayed here on a trip to Awaji Island and was very satisfied! Both the large public bath and the Room were clean, and the amenities were well stocked, so I had a very comfortable stay. I chose a breakfast-included Plan, and I also liked that the seating was semi-private, so I could relax and enjoy it while chatting with my friends. All of the staff were kind and attentive, which made my stay very pleasant. The young staff member who showed me to my Room was especially easy to talk to, and I was happy they shared recommended spots on Awaji Island as well as local food suggestions. Thanks to you, it turned into a wonderful trip to Awaji Island. If I have another chance to visit Awaji Island, I would definitely like to stay here again. Thank you!

No matter when you stay, the thorough cleaning makes it a comfortable place to spend time. The kitchen is fully equipped, so you won’t have any trouble, and BBQ tools are also provided. When we met the staff at the gate at checkout, they kindly saw us off, and we felt great until the very end—we’d love to stay again!

I was shown to a Room larger than expected. Since I planned to work remotely in the Hotel, the large desk was a huge help! Also, I really enjoyed the complimentary tea, coffee, and black tea in the lobby. I also appreciated being able to borrow bath salts and a rubber duck. It was very comfortable, and I’d love to stay again if I have the chance. Thank you!

Every staff member greeted us with a constant smile, and whenever we had questions, they answered politely and thoroughly, allowing us to relax with peace of mind. At the front desk, Ms. Y assisted us with both check-in and check-out, and even saw us off from the front desk; after hearing her voice, an international staff member from the cloakroom also came to see us off—it felt truly heartfelt.

Although it’s a day-use stay, you can stay for a long time, so the price is about the same as an internet café, but it’s far more relaxing. It’s clean and quiet. The front desk can get crowded when check-in times overlap, but the Room is quiet and comfortable with calm interior decor. I will use it again when I need to focus on studying or working. Thank you very much.

No complaints at all.

We arrived about two hours late, but we were warmly welcomed with sweets and juice (homemade and absolutely delicious). Everything was wonderful—the sunset from the room’s terrace, the sky full of stars from the observation deck, and the meals. Unfortunately, we couldn’t finish all of dinner… we’re sorry about that. Since checkout was later than usual, we were able to try the Godzilla zipline at Nijigen no Mori and then come back to our room afterward, which was great. This is an accommodation I would recommend to friends. I’m truly glad that my first stay on Awaji Island was here—thank you very much.

We booked this place because our trip was decided at the last minute and only one Room was available. It was incredibly affordable!! After making the Reservation, we read some Reviews and felt a bit uneasy… but once we actually stayed, it was great. When we arrived near the Hotel and were wondering if this was the parking lot, a staff member ran out from inside the Hotel to guide us—what a surprise!! Their response was so quick it made us wonder how they even noticed us. We were truly impressed. The triple Room was spacious, with a large TV and even a sofa—perfect. The breakfast buffet had just the right amount and we were satisfied. If there’s too much variety, you end up overthinking and overeating, so that balance was ideal. For anyone considering staying here, we highly recommend it.

All the staff were friendly and welcoming. The room, of course, and even the bath area were thoroughly cleaned and spotless—very comfortable. I was personally happy to have a variety of grilled fish at breakfast. The bath facilities were great too: a footbath with a night view and a sauna—everything was excellent. I also liked the vending machines for coffee and other drinks by the footbath, along with the tables and chairs. Plus, it’s directly connected to Kobe Station, so you won’t get wet in the rain. There’s also an attached shopping mall. It’s an easy walk to Meriken Park for an evening stroll. You can even buy souvenirs on the same floor as the front desk, with a fairly wide selection. It was so good that I felt this is the only place to stay when visiting Kobe—I’d love to come again.

We had a relaxing Obon holiday. Thank you very much. I can’t eat a lot at my age, but the steak, roast beef, and sushi were all delicious. It was also great that the sushi was made fresh on the spot. Since we were on an upper floor, the view was wonderful, and the spacious Room was very comfortable. The Room felt clean and well maintained, with thorough housekeeping. We’re already talking about coming back again.

We stayed at Bianco last year, so this year we chose Nero. Last year it rained at times, but this year we had great weather, so we enjoyed the pool and jacuzzi from check-in onward. The BBQ meat was very tender and delicious. Both the staff and the Yamato delivery driver were very kind, making it an unforgettable experience—thank you so much. Our children had been looking forward to it for a long time, so we’re really glad we stayed here again this year. We will stay again.