Pemandian air panas di sekitar Tsubo Onsen dan Utsukushigahara Onsen × Kepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

I had a very comfortable stay. Both the property and the Room were clean and well maintained, with thorough housekeeping. The meals were delicious and served in just the right portions. The staff’s service was naturally friendly and made me feel at ease. The only disappointment was that I was looking forward to a beer after my bath, but there was no shop or vending machine, so I had to wait until dinner. That said, this is a rather indulgent request given how well stocked the drink bar in the lobby is. It was an Accommodation I would like to visit again.

Everything was excellent. The hostess’s hospitality was especially wonderful. The staff also kindly introduced us to local spots and were very helpful, so we were able to fully enjoy Nagano. The Onsen was very relaxing, and the meals were truly delicate, beautifully presented, and delicious throughout. There was no excessive service like at a luxury Ryokan, which made it very comfortable. We would love to stay again when we visit Matsumoto.

I stayed here during my summer vacation. The moment I entered the Room, I was captivated by the warm, wood-filled space. The view of lush green trees through the wooden-framed windows helped me forget the busyness of everyday life, and I was able to relax in quiet comfort while lying on the cushioned sofa by the window. The view from the semi-open-air bath was also beautiful and incredibly relaxing. It truly was a Room with an outstanding view. I enjoyed both Japanese and French cuisine, and both were delicious with gentle, wholesome flavors. The rice balls prepared as a late-night snack were also excellent. All of the staff were kind and attentive, and I truly appreciated that they even delivered an item I forgot after checkout to my home. This is an Accommodation I would love to visit again!

As always, the meals were delicious, and the Onsen was gentle on the body with a perfect temperature. It was also my first time dining in a second-floor private dining Room, and the open atrium made it easy to appreciate the main building’s traditional architecture. However, this time the meal service was a bit disappointing: tea didn’t come unless we asked for it, and the explanations of the dishes were hard to follow. I understand they may still be inexperienced, but for an Accommodation that values its cuisine, I hope more care will be taken in how guests are attended to during meals. That said, it’s still an Accommodation I would definitely like to visit again.

Both the entrance and our Room were spotless, the meals (and sweets) were delicious, the Onsen was wonderfully relaxing, and all of the staff were incredibly warm and welcoming—we were truly moved. The dining area also had plenty of space between each group, so our child was able to focus on eating quietly. In addition, you provided activities inside the Hotel such as a puzzle-solving game (the adults got seriously into it too!) and a cardboard maze… When we checked our answers for the puzzle, the front desk staff assisted us very kindly, and our child was absolutely delighted. I don’t usually post a Review, but I was so impressed that I wanted to write one this time. We travel to Matsumoto every summer, so we hope to stay with you again next year. Thank you very much.

We stayed here to express our everyday gratitude to my parents-in-law. The facilities offer a quiet, understated luxury, and the staff provide thoughtful, seamless hospitality. My parents-in-law were deeply moved by this first-time experience, and it reaffirmed that choosing this place was the right decision. Although it wasn’t for an anniversary or any special occasion, it became a wonderful day that reminded us how precious time like this can be. Thank you very much.

True to its name as an Accommodation with Onsen, the hot springs left our skin silky smooth and helped us feel refreshed. The hospitality was also attentive, and thank you for making our stay so comfortable.

The Facility, meals, and staff service were all excellent. However, the only issue was the shuttle bus. We chose the full-course dinner starting at 7:30 PM. We took the bus from the Annex building and arrived at the restaurant on time, but we were kept waiting—perhaps because the previous seating ran over—and the course progressed very slowly. When we tried to take the bus back to the Annex building afterward, shuttle service had already ended. A wagon was arranged for us so we could return, but I felt bad and apologized repeatedly as I got out of the car. I wonder if it was our responsibility to confirm the time of the last bus and inform the restaurant in advance, but I do hope there can be more consideration for guests staying in the Annex building (for example, not accepting a 7:30 PM Reservation from the start). The morning cheese was especially delicious.

We stayed over a three-day weekend and were very satisfied with both the Facility and the service. It turned into a last-minute trip and we made our Reservation on the day of our stay, but this Ryokan was more comfortable than the Accommodation Fee would suggest. Meals: Breakfast featured a wide variety of dishes made with local ingredients. Everything was delicious. Room: The Room was clean and spacious enough for two people. Being able to replace the hand towels was a small touch, but I really appreciated it. Baths: We bathed twice, morning and evening. We were grateful that we could Reserve a private bath by phone before check-in. Every bath was very clean; none were particularly large, but they felt calm and relaxing. Because the shower water was also Onsen water, the water pressure was weak, but it didn’t bother me much. Inside the Accommodation: Every staff member greeted us with a smile whenever we passed by. We also enjoyed how much there was to see—there’s a pond inside, as well as a beautifully maintained courtyard with an ashiyu (footbath). Since I don’t often buy souvenirs at a Ryokan, I’m glad I could purchase cider made at the on-site winery.

It is not a luxury Hotel, but the Room interior and carpets were clean, there was hardly any noise, and we were able to relax as a couple. Asama Onsen may be small, but we enjoyed it at a comfortable water temperature and could take our time. The staff were also kind and left us with a very positive impression.

We stayed as two adults. We were able to enjoy a variety of alcoholic drinks in the lounge, and it felt like a quiet, sophisticated space. You can have a truly wonderful time here. The Room was very clean and comfortable. The meals were also delicious, and we could dine at a relaxed pace; there was a great variety of ingredients that felt nourishing for the body, which we really appreciated. If we have the chance to visit Tateshina again, this is a Hotel we would definitely like to stay at.

This was my second stay since 2018. As always, every dish at dinner was delicious, and I was very satisfied. The hospitality was also wonderful, and I truly appreciated the advice for visiting Matsumoto Castle the next day. Thanks to your guidance, we were able to sightsee smoothly without feeling the heat too much. If I have the opportunity again, I would love to stay with you in a different season. Thank you very much!

The Room was spacious, allowing us to relax and enjoy time with our grandchild. During the buffet, the staff interacted with us cheerfully and seemed to be enjoying themselves as they waved. The service from the lobby staff, café staff, and dining staff was exceptionally pleasant. We would love to stay again if we have the chance.

A traditional ryokan renovated with a modern touch. The facility may not match the price perfectly, but the meals are absolutely delicious. Excellent value for money!

Even during extreme heat, the property is located in a cool area, so you can stay comfortable and feel refreshed. For travelers who mainly cook for themselves or eat out, the kitchen utensils and tableware are provided—just bring your ingredients and enjoy meals on your own schedule.

All meals are handmade from the seasonings up, and the koji-based dishes were tender and carefully prepared with quality ingredients. The rich, flavorful game meat was delicious. Our dog also finished all of the venison dish, asked for seconds, and looked very happy.

First, thank you for coming outside to greet us at the entrance. We were welcomed with Chinese black tea with honey as a welcome drink. The meals were home-style cuisine from Guilin, China, based on the idea that food is medicine, along with creative Japanese and Western dishes; both the aperitif and the tea were from China. The owner’s wife—more like a traditional hostess—is originally from Guilin, China. The ingredients were also carefully selected, making everything delicious: vegetables and rice from Nagano, fish, and fruit from the husband’s family in Yamagata. The Room had just been renovated and was clean and comfortable. We appreciated having a unit bath in each Room. It may not suit those who want to soak in a large bathtub, though. Breakfast was also healthy and made with carefully chosen ingredients. There was a drink bar and coffee from China as well. We could even see wild birds and squirrels from the window. When we took a walk nearby, we also encountered deer. We were touched that they came outside again to see us off when we left. It was so good that we will definitely return.

This Accommodation is in a very quiet location surrounded by nature, perfect for a relaxing stay. We made a Reservation for a dog-friendly Room, and it was wonderful to spend time in nature with our dog without any worries. The sauna is private, so you can enjoy it as many times as you like at any time. The outdoor relaxation and cold plunge in the forest air felt amazing. Check-in was self-service. After you complete guest registration via the URL sent by email in advance, you will be able to check your Room number and check-in code. Next time, we’d love to come back for a Multiple Night Stay and enjoy some unhurried time with our dog!

There wasn’t a single wasted second from arrival to departure. Everything became a cherished memory. Spending time surrounded by nature felt like a dream. It was a shame we didn’t get to see any squirrels… haha. 　I definitely want to come back someday! We stayed as a couple, and they decorated the room for my girlfriend’s birthday and even prepared a cake for us. There’s nothing to complain about—if I had to mention one thing, there are quite a few insects, enough that you can’t really ignore them.

I stayed just before a long holiday and happened to have the place to myself, so I could relax without any worries. The staff were wonderful and provided attentive service. The homemade fruit liqueurs, jams, and vegetables were delicious—I even forgot to take photos (lol). The only thing that didn’t suit me was the firm pillow, but everything else—the Room, bath, terrace, and more—was lovely. I’d definitely like to stay again. Thank you very much!