Kamisuwa Onsen × Akomodasi Pengalaman AlamKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang

Each time we visit, the meals somehow get even better, and we thoroughly enjoyed three wonderful days with the luxuriously free-flowing Onsen, elegant setting, and attentive service—thank you for taking such great care of us. We were lucky to enjoy both the summer and autumn versions of dinner: beautifully presented menus featuring carefully selected local ingredients, delightful textures from thoughtful pairings, and a luxurious course that stayed delicious all the way through dessert. The Silk Curry served as the final dish is so addictive that we finished it even though we were already full. It had been a long time since we felt so completely satisfied in every way—thank you very much! We look forward to visiting again in another season.

My husband and I stayed at this Accommodation for one night during a two-day drive from Tokyo to Suwa and Narai-juku. Everyone on the staff was truly kind and attentive, and thanks to their warm hospitality we had a wonderful, enjoyable time. Right by the lakeside, we were able to relax in the open-air bath in our Room and fully enjoy the luxury of free-flowing natural hot spring water. The rooftop infinity bath was also very pleasant. The meals featured locally sourced ingredients, and we enjoyed dishes that felt uniquely Shinshu. There were many tableware items, furnishings, and pieces of furniture that matched my taste. We would love to visit again in a different season. The pass tour visiting four shrines was also excellent.

The location right in front of Lake Suwa was excellent, and the room was clean. The meals, featuring mainly local specialties, were very delicious. We also really enjoyed the bus tour visiting the four major Suwa shrines—the guide’s explanations were thorough and easy to follow. We would love to stay again if we have the opportunity.

We decided to stay here the day before. The food and rice were delicious, and we were truly impressed by the many dishes thoughtfully created to pair perfectly with the rice. The menu wasn’t overcomplicated, which was wonderful. The clean, beautifully prepared dishes—centered around locally grown vegetables—were outstanding. The bath had no steps, so it felt safe and reassuring for bringing my elderly mother. The complimentary beer service was also excellent. There wasn’t a single negative point. Thank you for a wonderful time and experience.

The Room and the entire property were very clean, and we also enjoyed the garden view from the hallway. Although it was a Japanese-style Room, it had a desk and chair, which made it easy to do my makeup. After soaking in the Onsen, my skin felt so smooth the next day, and I was able to check out feeling truly happy!

From the moment we arrived, the staff warmly welcomed us, and check-in was smooth. Everyone was highly professional, and the property was spotless, making our stay very comfortable. The meals were delicately flavored, and the portions were just right—not too much or too little. Both dinner and breakfast felt perfectly balanced. The baths are cleaned once between check-in and the next morning, with a switch between men’s and women’s times, but we were happy that we could use them multiple times even late at night or early in the morning.

We stayed in a Room with an open-air bath during Silver Week. The Room was on the 2nd floor of the annex, and it was just the right size, clean, and well maintained, so we were able to relax in the in-room open-air bath. Dinner was a special kaiseki course and everything was delicious, and the breakfast buffet had a wide variety of dishes—especially the thick-cut tuna sashimi and sweet shrimp, which were very fresh and tasty. If we visit Suwa again, this is a Hotel we would like to stay at again.

The Hotel is located due east of Lake Suwa. The main building has windows facing north and south, while the annex (Palace Wing) has windows facing east and west. Summer fireworks go up due north of the Hotel. If you are coming for the fireworks, it seems best to book a Room on the north side of the main building; if you want lake views and sunsets, a west-facing Room in the annex is recommended. (The “Floor Plan” on the Hotel’s official website is easy to understand.) Enter from the south side of the Hotel and head east into the large parking lot in front of the Hotel (south side). Leave your luggage with a bell person and park in an available space. Check in at reception. Your luggage will be taken to your Room on a cart. The Room is clean, stylish, bright, comfortable, and recently renovated. Along the large north-facing window there is a long counter and chairs. To the left you can see Lake Suwa; to the right, beyond the Japanese Red Cross hospital building, you can view Suwa town and the northern mountains. The night view is also beautiful. There is no view from the unit bath. At showtime, lights in buildings around town dim, and fireworks rise due north for about 10 minutes. There seems to be music as well, but it cannot be heard from inside the Room. The private bath “Anzu” is a scenic bath with a large window opening to the north. The private open-air bath “Karin” faces west but is screened by fencing for privacy. Both are spacious enough, have two washing stations each, and are clean. The Chinese cuisine is refined yet easy to enjoy. Most tables are families so it stays quiet, though there may occasionally be groups drinking loudly. The breakfast buffet is also excellent. There is a long counter on the west side where you can dine facing the lake as well (first come, first served). Breakfast hours are set generously long, and estimated busy times are posted as guidance. This Review rating reflects my personal impression assuming “3” means fair value for money at this price point.

It was close to the station, and the child-friendly atmosphere was truly relaxing. The fireworks were launched right in front of our room—hands down the best fireworks of my life!! The hot spring bath was spacious, with a comfortable temperature, and very pleasant. Perhaps due to increasing inbound tourism, I saw a woman with long hair soaking it fully in the bath without tying it up, so it might be good to put up a notice. At check-in, it may also help to give foreign guests a brief explanation of basic hot spring etiquette… The food was delicious, and even though we had children with us, we were seated along the wall and could enjoy our meal calmly. I really appreciated all the thoughtful touches. We were also happy to use the private bath as a family. It turned into a trip we were completely satisfied with.

I made a Reservation in a hurry due to unforeseen circumstances and ended up making several mistakes, but the front desk staff were very kind and helpful. Although the building and Facility feel a bit dated, the room was more spacious than expected, I was able to fully relax and enjoy the Onsen, and breakfast was properly prepared and delicious. Overall, I was more satisfied than I had imagined. I would definitely like to stay here again. Thank you very much.

I would have been happy if there had been an Onsen within walking distance nearby. The staff were very helpful, from guiding us to the parking lot to handling check-in and check-out. Some breakfast items ran out, so I would have liked better restocking.

This is my second stay. The Room is thoroughly cleaned, feels very fresh, and is extremely comfortable. However, the stairs are steep and there are steps, so it may be a bit difficult for guests with weak legs or mobility issues. That said, the best part is that natural Onsen water comes directly from the bathroom faucet. It’s a private Onsen bathroom. The water temperature is just right, so you can soak and relax at your own pace. Lake Suwa spreads out right in front of you across the road from the building—amazing views. It was cherry blossom season, and we were able to enjoy hanami at a leisurely pace. It was a very comfortable trip.

It was my first stay in two months. Everything was clean, and I had a comfortable stay. The Room mirror had been changed to a different one than before, and it was very convenient for doing my makeup. Also, the gentleman at the front desk greeted me with a wonderful smile, which made me feel welcome. I’m planning to visit again in autumn.

The Room had a wonderful atmosphere and was very clean! The loungewear was also very comfortable—excellent! Since it is free-flowing hot spring water, the bath temperature was around 43°C and too hot for our child to soak in, which was a bit disappointing. But other than that, we have no complaints.

The renovated Room was spotless and very comfortable. The drink corner was available from before breakfast until after dinner, which was a great value.

The cuisine, hospitality, Onsen, location, and bicycle rentals—everything was wonderful.

We stayed in a detached Room. There were four of us, and it was very spacious with a beautiful interior—we were extremely satisfied. From the open-air bath on the 11th floor, we had a panoramic view of Lake Suwa. The meals also included free alcoholic beverages, and the staff were very attentive, so we had a truly wonderful time. Thank you very much.

The hospitality and service were very pleasant. The breakfast—especially your signature curry—was delicious, though I would have liked a few more menu items.

I’ve lost track of how many times I’ve stayed here (probably 5+). It’s hard to find an Accommodation you can stay at within “one Shibusawa” during peak season—there are fewer options to begin with, and the limited supply gets snapped up instantly. But this place (the roadside-type chain, *standard brand only*) is a safe choice. I’ve said it many times: having the bare minimum—parking, a large public bath, breakfast, and a Room where you can spend the night alone without being made uncomfortable—is surprisingly hard. Even within this chain type, these basics can sometimes be missing for reasons that aren’t the Hotel’s fault. In short: it’s necessary and sufficient, so it works. If you want other reasons—an open-air bath, gourmet food, etc.—look for another Accommodation. (There are plenty around Lake Suwa… though they’ll easily exceed “one Shibusawa.”)