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The entrance is just outside the ground-level exit of Takebashi Subway Station, and the Room is spacious with a great view of the Imperial Palace.

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

Our stay coincided with Typhoon No. 9. Normally, dinner requires a Reservation, but since going out or ordering delivery was difficult, they kindly provided a special Okinawa soba dinner for us. Unfortunately, we couldn’t enjoy the sauna, pool, or the starry sky we had been looking forward to, but thanks to the friendly staff, all-you-can-drink beverages and snacks, and the jacuzzi, we had a very satisfying stay.

The bed was spacious, and it was a nice Room. The meals were buffet-style, and the shrimp tempura was excellent—you could tell the quality was high. I think this Hotel is a great choice for families who want to enjoy skiing. Strawberry picking at the roadside station is also fun.

There were many oil paintings and other artworks on display, as well as a collection of silver coins and pottery such as Hagi ware, which was fun to look at. Breakfast was also excellent—the homemade bread became crispy and delicious when toasted in the toaster, and everything fr

The Room was clean, and the air conditioning worked well, so it was very comfortable. The services are great—manga, a choice of amenities, one complimentary ice cream, and a Japanese sake tasting set. The lighting in the Room felt a little dim for reading manga, but you can also read in the manga corner. Great value at this price with all these services. The front desk staff were also very polite. Next time I’d like to stay with breakfast included.

I made a Reservation on behalf of my parents, and they said it was wonderful! They mentioned that many of the staff were foreigners, so there were a few things they didn’t fully understand, but the food was delicious and they had a very enjoyable stay. The Room felt a bit old, and the railing was low, so families with small children should be careful. They also really enjoyed trying the sand bath for the first time. They were happy that the shop was spacious as well. They chose a Plan with all-you-can-drink; the draft beer was excellent, but the meal was so good and filling that they couldn’t drink much beer—haha. For dinner, I had noted in advance that they can’t eat fish, and you kindly accommodated this. My father was especially happy because everything served was something he could eat, which made me happy too. Thank you very much for taking such good care of my parents. Next time, we will stay with our whole family. Thank you again.

This was my first time staying at this Hotel, recommended by my daughter-in-law. When I informed the staff about our significantly delayed check-in, they responded kindly and professionally. The Room was clean and spacious, with an amazing view from the balcony. My husband and I are already discussing coming back next time with our son, his wife, and our grandchild.

The meals were carefully prepared, with the beef dish being incredibly tender and lightly seasoned—absolutely perfect. The dessert was also delicious. Breakfast offered a wide variety of dishes, almost too much to finish, and I enjoyed many local specialties as well. The staff we

I stayed for a Multiple Night Stay, and it’s an ideal location for visiting Onsen spots, with easy access to the town center. It’s also close to the Kitahama bus terminal, making bus travel very convenient. The Hotel Onsen has its own natural hot spring source, and since the water temperature is lower than many of the Onsens in town, I personally preferred it. The breakfast venue was spacious and clean. The food was delicious and very satisfying. The front desk staff were extremely kind and pleasant. There are so many restaurants nearby that it’s hard to choose. A Multiple Night Stay is recommended.

A nicely renovated hotel. We stayed here for 4 nights and enjoyed the water activities offered by the marine shop. Our kids loved every moment and are already asking to come back next year. The breakfast was also very good. However, the air conditioning is quite noisy and needs improvement.

We stayed here for the Nagaoka Fireworks Festival. The building seems old, but the Room, floors, and Facility are clean. The meals are very delicious. There was plenty of rice, vegetables, and side dishes, and we ended up eating too much at every meal. The Onsen has several types of baths, so you can relax and enjoy it comfortably. We would love to stay here again for the Nagaoka Fireworks Festival next year.

From check-in until our car left the Ryokan, the staff naturally came outside to welcome and see us off. I think there are very few Ryokan or Hotels that do this. The preparation of the futon bedding and in-Room dining was pleasant, and it made for a wonderful stay. Every dish was delicious, and the portions were very satisfying. If I had one request, I would be happy if there were a bit more local vegetables—especially for guests in their 50s like us. This may be a matter of preference, but I felt the miso soup would have been even better if it were served a little hotter. Similarly, I would have preferred the water in the large public bath to be slightly hotter. What impressed me most was how thoroughly everything was cleaned. Even at expensive Hotels or Ryokan, you often notice dust in hidden areas or peeling wallpaper and small flaws here and there, but everything visible was very clean. Precisely because it isn’t brand-new, it felt especially comfortable. It was my first stay here, but I feel like I got great value. My only concern is that many of the staff seemed to be around my age or a bit older, so I hope this Ryokan will continue for many years and be passed on to the next generation so guests can keep enjoying it. Thank you very much.

This Hotel offered excellent value for money. The bath and toilet were separate, and everything still felt new and very clean. After the typhoon, the humidity was high, and I was surprised to get bitten by ants. Three appeared, so I contacted the staff and they moved me to another Room. The bed was a bit firm, but having a washing machine, microwave, and stove was great. I didn’t use them this time, but they would be ideal for a longer stay. Watching planes take off from the balcony was also fantastic.

The Onsen was wonderful, and the breakfast was delicious. The staff were welcoming and attentive. My friend and I said we’d like to come again. The Room was spacious, and the view from the window was great. We were satisfied with everything.

The breathtaking horizon and the infinity pool were just as expected. The tatami-matted floor by the window was perfect for lying down and relaxing while enjoying the sunset from the room. Dinner was served on a tray, and though the portion was slightly modest, I wished I cou

This was my first time sightseeing in Otaru. We stayed at this Hotel right in front of the Otaru Canal. It was a one-night stay for our family of three, and we ate out, so we only needed a place to sleep. The Room felt a bit small, but since we were just sleeping there, it was more than enough and we were satisfied. Next time, I’d like to try the Hotel breakfast. There are many coin-operated parking lots very close to the Hotel, and the rates were much cheaper than in Tokyo. We parked overnight and left the car until checkout while sightseeing around Otaru Station, and it cost 800 yen for 24 hours. There were coin parking lots around 800–1,200 yen. The Hotel Facility was clean, with a calm lobby atmosphere as well—we were very satisfied. Amenities such as face wash, cleansing products, and skincare items were available on the first floor. I’d like to stay here again when traveling to the Otaru area. Thank you very much to all the staff members.

We stayed with two dogs and our 1-year-old child. We were worried because we had a lot of luggage, but since we had requested a dog stroller in advance, we were delighted to see one at the entrance with our dogs’ names on it. The dog-first hospitality was wonderful, and the Room was well stocked with amenities for our dogs. We could also dine together, and we were able to relax comfortably. Above all, the staff’s kind attentiveness helped soothe the fatigue from our long journey. If we have the chance, we would love to stay again.

In May 2026, I was invited by my junior high school friends and stayed here, and I discovered how great it is to have drinks and karaoke included. In June, four of us who love to drink stayed again. From arrival until dinner, we were allowed to enjoy drinks in the lobby. At dinner, there was a 90-minute all-you-can-drink plan, and the four of us enjoyed plenty of draft beer, sake, and wine. In particular, being able to compare different sakes was excellent. The all-you-can-eat crab was also delicious—we were very satisfied. After that, we had a great time with karaoke. Breakfast the next day also came with delicious seafood; we could even have a seafood bowl in the morning, which made us very happy. This time I organized the trip, and everyone was very satisfied—so we decided to do it here again next time. This Accommodation is highly recommended for anyone who loves alcohol. Also that day, by chance we received a Fukui Prefecture coupon worth 5,000 yen and bought some Fukui sake to take home. It really was a lucky trip.

The food was truly delicious. The dishes were so elaborate it was surprising, and the quality was so high I completely forgot I was staying in a cottage. I even made another Reservation right away and stayed again after just one day. I chose the same meal again, and it was genuinely excellent. And then there’s the open-air Onsen surrounded by vast, unspoiled nature as far as the eye can see—it’s truly something special. I love the carbonated Onsen water as well, and overall I was completely satisfied with the cottage, the scenery, and especially the food. Even though it was cloudy, after dinner at night I went outside, and I could clearly capture many summer stars even with my iPhone. This is an Accommodation I would definitely love to visit again.