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The old-fashioned Momoyama-style bath was truly impressive. From the changing room, the detailed ceiling and flooring created a wonderful sense of character, and when I opened the door to the indoor bath, I couldn’t help but sigh at the atmosphere of a bygone era. The open-air bath also had an excellent ambiance. I rated service 4 because I would have appreciated clearer maps and signage inside the property.

It was a lovely, small Hotel with a quiet and relaxing atmosphere. The free-flow option was great. The chandelier in the dining room was sparkling and beautiful. The meals were delicious as well. I was satisfied with the Onsen, the Room, and the service. Above all, it wasn’t noisy or crowded—just calm and peaceful.

We stayed here with our daughters during summer vacation. Despite the reasonable price, the hospitality was outstanding. Dinner was served in a private room so we could relax, and the large public bath was clean and truly soothing. Breakfast was a buffet, and everything we tried was delicious—such a fun experience. This is an Accommodation that makes you want to come back regularly to unwind.

Surrounded by Aso’s great natural scenery, the views were amazing! We were upgraded, so our Room was a Japanese-Western style room with a wonderful view. The food was also excellent—Akaushi roast beef and steak, sashimi, and more—with an all-you-can-drink plan, so we were very satisfied! It was only one night, but we really enjoyed the stargazing walk at night, fireworks, the pool, the massage room, and manga—everything was great. The open-air bath was a bit too bright in the daytime because of the sun, so I’d like some measures for that. I wanted to soak in the open-air bath under the night sky, but I drank too much and fell asleep. The next morning we could even see a sea of clouds—it became a truly wonderful memory!

The riverside open-air bath was closed, but we used the outdoor Onsen reached by going down 300 steps. The staircase is so narrow that only one person can pass at a time. We were told it’s open until 11:00 p.m., but we were worried about our footing at night, so we went in the evening and again in the morning. While soaking, we enjoyed the river’s flow and the mountains, listening to the sound of the water. The stairs were tough, but I truly felt glad we came. The semi-open-air bath down about 20 steps was also wonderful, with a clear view of the mountains right in front of you. The temperature was perfect for me. I didn’t expect much from the indoor bath, but it had large windows and felt very pleasant; there was a jacuzzi, a reclining bath, and a hotter pool where we could relax comfortably. Everyone at the Accommodation was very kind and welcoming. Dinner came in many small dishes. The beef and the meatballs in the hot pot were delicious. Even simple items like the beef sauce, hot-pot broth, and pickles were all excellent. The portions were just right for us as a couple. I think you need to be fairly fit to visit an outdoor Onsen that requires going down 300 steps—but I’m really glad we did. This isn’t about the Accommodation itself, but both the bus driver from Nasushiobara Station and the person at Shiobara Onsen Terminal who explained a map of Shiobara Onsen were incredibly friendly, which made our memories of this trip even better. Thank you very much!

We stayed for one night and two days on the senior Plan with two meals included. We received a call in advance to confirm a few details, and the staff member was extremely courteous, which raised our expectations and made us look forward to our stay. Those expectations were fully met: throughout our visit, the service from all staff—at the front desk, restaurant, and elsewhere—was wonderful, natural, and never overbearing. Thanks to you, my spouse and I enjoyed a truly comfortable stay together for the first time in a while. The Facility was clean, the meals were very satisfying, and we felt it was excellent value. We would love to visit again. Thank you very much.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

Because it is located a little away from Yubatake, we were able to spend a very quiet and relaxing time. The interior has a refined, design-forward atmosphere, yet since the building was originally a cottage and has been renovated, it also feels wonderfully cozy with the warmth and scent of wood. The guest-room bath with free-flowing Onsen water direct from the source was a bit hot at first, but once we got used to it, it felt amazing and allowed us to fully enjoy Kusatsu’s Onsen. After bathing, we felt warmed through to the core and our skin felt pleasantly moisturized. Even the amenities such as lotion were high quality, and we could sense attention to detail throughout. Both dinner and breakfast were truly outstanding, and each dish reflected great care in ingredient selection. The vegetables, shiitake mushrooms, and Joshu beef grilled over a wood fire had an especially fragrant savoriness that left a strong impression. The octopus rice at dinner and the white rice cooked in an earthenware pot at breakfast were also exceptional—perfect with grated yam and bonito flakes. It was a meal where you could really appreciate how delicious the rice itself is. We are not very knowledgeable about wine or sake, but there was an impressive selection, and the well-informed master recommended options tailored to our preferences—making this Accommodation particularly appealing for those who love drinks. Some past Reviews included harsh comments, but after staying ourselves, we could clearly see sincere efforts to improve; it felt like this Accommodation continues to evolve into something even better. Even understatedly put, it was an exceptional stay. We were completely satisfied with everything—the Facility offerings, Onsen baths, cuisine, and hospitality. It was such a wonderful Accommodation that we would absolutely want to stay again when visiting Kusatsu.

We stayed here with our family to celebrate our wedding anniversary. When I mentioned at the time of booking that we were staying for our anniversary, they upgraded our room on the day, and we were truly impressed by how spacious and wonderful it was. At dinner, they took photos for us, and when we left, they even gave us the photos as a gift—it made us so happy. Thanks to the warm hospitality of all the staff, it became a memorable wedding anniversary. We would definitely love to stay again. Thank you very much.

It was a truly wonderful Onsen. Not only was the water quality excellent, but with one indoor bath and two open-air baths, I never got tired of soaking no matter how many times I went in. There was also a free beer event, and I was very pleased with this unexpected service. Because a typhoon made landfall on the day of my stay, I couldn’t go out to eat in the Onsen town at night, which was disappointing—but thanks to this service, I was able to enjoy drinks in the lobby instead. The Room was thoroughly cleaned and the entire building was kept spotless, so I rated my overall satisfaction as 5. I would definitely like to stay again (next time for winter skiing...).

This was my second stay. Just like last time, I was very satisfied. Each dish was well seasoned, and the freshly fried tempura was delicious. The sushi was slightly dry, but still acceptable. Since it was a buffet, empty plates were cleared quickly, so I could go back for seconds comfortably. I would like to come again.

We stayed for one night. Both dinner and breakfast were delicious and generously portioned, so we were very satisfied. The hot spring bath was also fed directly from the source, and it warmed us through to the core.

I stay here almost every year, and I especially like the excellent, delicious buffet and the spacious baths where I can truly relax. The Facility is getting old, but it is well maintained and very clean. The courtyard in the accommodation building (?) looks dirty and is covered with a sheet, which doesn’t look very nice. I think it would be great if it could be improved—such as by planting trees—to make it look better.

My husband, daughter, and I travel to Hokkaido every year, and this time we visited Jozankei Onsen for the first time. We had imagined it as an Onsen area popular with large tour groups, but this Ryokan was run by a small team and their service was outstanding. It was the first time in a while that we truly enjoyed both our stay and delicious meals at a Ryokan. Not only the Japanese staff but also the international staff were highly professional in the way they spoke and in their knowledge of the cuisine (ingredients, cooking methods, etc.), and you could clearly see how diligently they are always learning. The lounge on the second floor offered light snacks, late-night bites, and tasty drinks throughout the day, which we enjoyed after bathing. The three of us stayed in a Japanese-Western style Room. We have a few minor comments about how the Room is partitioned and that there is no screen on the open-air bath window, but the free-flowing hot spring water from the source was excellent. We didn’t know there was such a Ryokan in Jozankei Onsen where individual travelers could enjoy themselves so much. We would love to visit again in another season.

Found a serene snow-view accommodation. While not new or flashy, the facility was clean and the complex structure felt like exploring a corridor, which was enjoyable. The onsen had a sulfur aroma with hot water that warmed me thoroughly. The meals were delicious, and the st

We stayed for one night and two days with our grandchild. As mentioned in other reviews, the building and rooms are indeed a bit old, but everything was properly cleaned and we had no issues. With the all-you-can-play passport, we enjoyed bowling, the pool, craft-making, festival-style games, quizzes, a stamp rally, and more—plenty to keep us entertained. The free shuttle bus from the hotel to Yubatake at night was extremely helpful; it was my first time seeing the Yubatake illuminations, and I was surprised by how many tourists were there. Even though it was summer, walking around Yubatake felt pleasantly cool—almost a little chilly—which was wonderful. The next day we used the hotel shuttle again because I wanted my grandchild to enjoy street food and try the yumomi experience as well. We had only ever visited Kusatsu in winter before, so this was our first summer visit. While news reports talked about extreme heat in Tokyo, we were amazed at how cool and comfortable Kusatsu was in summer. At night we didn’t need air conditioning in our room—it actually felt slightly chilly. Summer in Kusatsu is great. The food was delicious, and everyone at the front desk, reception counters, and shop—especially the international staff—was very polite and pleasant. Every staff member provided excellent service; I was truly impressed. This hotel is highly recommended for families with children as well. We would love to visit again. The only downside is that the hotel is so large that it’s easy to get lost—especially when trying to find the baths (as other reviews mentioned), and yes, we got lost too. Overall though it was a wonderful hotel. Thank you very much.

We stayed as a two-generation family of four. Since my mother has difficulty walking and a barrier-free Room happened to be available, we chose this Room. It was very convenient, on the same floor as the lobby lounge. The Room was furnished as shown in the photos, but some pieces felt a bit in the way for moving around. The toilet door was heavy, and for an in-room toilet it felt oddly like a hospital-style door. There was also a large mirror directly in front of it; the placement wasn’t great because it was on the wall by the toilet and could be seen from the sofa while resting, which I didn’t like. The Room itself is very spacious, which is great. You can step out onto the balcony through the bay window and enjoy fresh forest air, which felt wonderful. The view wasn’t great since we were on the 3rd floor, but in return, the view from the 6th-floor bath area was unbelievably beautiful—something I’d never seen before—and I highly recommend using the baths. The food offered many dishes, and because the lobby area is spacious, getting around during meals was smooth—it really felt like being at a resort. Drink servers were set up so you could get beverages in various areas, and overall service was excellent. We could feel thoughtful service at every moment and truly enjoyed all-inclusive stay. For activities, there seem to be table tennis, karaoke, tennis, etc. Overall, it felt like most guests were Japanese.

After our trip to Furano, we found this Hotel while looking for a place to stay on the way home. Because it’s in the mountains, we were a bit worried about the drive, but it wasn’t far from downtown Ashibetsu, so we arrived without any trouble. We expected an older Facility, but once inside it felt completely modern. Everything was spotless, and there were lots of features younger guests would enjoy. Detox water stations from various brands, a space filled with books, areas to relax and chat, a guest-only lounge, wall art, and exhibits about Yutani Onsen and local coal mine history—there was always something interesting to see. The owl artwork on the wall was especially cute; if there had been any related goods for sale, I would have bought them. After getting out of the bath area, I was disappointed that one spot had that owl covered by a notice—I really wanted to see it. Our Room had a classic Japanese style but was very clean. The tatami mats were fresh and green-blue and felt great. It seemed that the open-air bath and the pot bath used Onsen water. Unfortunately it rained at night, but soaking in the Onsen under cover while listening to the rain was truly relaxing. I feel like I’ve made a connection with Ashibetsu as well—I genuinely want to visit again. I’d definitely recommend this Accommodation to friends and acquaintances. Thank you very much for your hospitality.

This was my third stay. I visited twice before in May, and this time I came for the first time in autumn. Last time I was deeply moved, thinking, “What an incredible Accommodation,” and on this visit that feeling only grew stronger. A sense of unhurried calm and quiet fills the entire property. The Japanese paintings and seasonal tea flowers displayed along the corridors are beautiful, and tasteful touches can be felt everywhere. The Room is spacious and impeccably clean, and even the furnishings reflect the owner’s refined aesthetic and excellent taste. I was especially captivated by the small sewing kit, letter box, and other thoughtfully placed items—each one quietly charming. Rather than emphasizing luxury outright, I believe this Accommodation’s greatest appeal lies in how much care is devoted to every detail. I originally found this place while looking for an Accommodation where I could truly enjoy the cuisine, but even among similarly priced culinary Ryokan featured on IKYU.com, the food here feels a level—or two—above. Not only are the dishes crafted around seasonal ingredients; everything is outstanding: the choice of tableware, presentation, and even the dashi in each soup bowl. There is no end to what I could write—every single dish moved me. The staff member who introduced each course (perhaps the young proprietress) was also wonderful. It wasn’t just an explanation of what we were eating; it naturally stirred our imagination, anticipation, and appetite even before we began. This too felt like hospitality unique to Toryukan. This time as well, I traveled with my elderly parents. Each trip with them carries a quiet thought that it may be our last together someday, so we cherish every moment we can share. We were truly grateful for how warmly all of your staff treated us—it remains deeply in my heart. Thanks to you all, we once again spent a wonderful time together as a family and created unforgettable memories. I feel Toryukan is not simply an Accommodation where you stay overnight to rest—it is a place that lets you savor time itself as it flows there. Beautiful surroundings, exceptional cuisine, a quiet and comfortable atmosphere, warm hospitality. We would love to return again to enjoy each season’s beauty—and its cuisine. Thank you very much again for everything. We are sincerely grateful for the wonderful time and memories you gave us.

Arrived tired... The natural Onsen bath was wonderful! The staff's courteous service was very helpful. I also enjoyed the soba noodles for breakfast.