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Our adults-only family stay was wonderful. With spacious beds, a Room featuring an open-air Onsen bath, and a location overlooking Matsuyama Castle, we ended up spending a lot of time relaxing in the Room. The amenities were excellent, including the in-room hair dryer (it was a ReFa), and every detail was thoughtfully arranged to eliminate the little stresses that can come with traveling. Both dinner and breakfast were delicious and generously portioned, and we truly felt the warm hospitality throughout our stay. As a souvenir, we bought the diffuser that scented the property; its fresh citrus fragrance still brings back memories of our lovely time here even after returning home. Thank you very much. This is an Accommodation I would highly recommend to anyone planning to visit Dogo Onsen.

My parents and I had a very comfortable stay. They said they would like to come again, which made me happy as the one who gave them this trip as a gift. All the staff were very courteous and attentive to every detail. We relaxed with coffee in our Room, warmed up to the core in the free-flowing Onsen, and slept soundly. Every dish was delicious. The acqua pazza, in particular, was the best I have ever had.

The cuisine was outstanding. Each dish conveyed the chef’s heartfelt hospitality and was truly exquisite. Local ingredients were crafted into wonderful flavors. A taste that even supports the local community—I ended up buying local products at roadside stations on the way home. The Onsen was also excellent, and I could faintly see stars from the open-air bath in my Room. The view from the Room, comparable to a panoramic route, was also great. The cats were adorable too.

The Accommodation, the staff, the meals, and the Onsen were all outstanding. The meat and eggs in particular were unforgettable. If I visit Yufuin again, I will definitely stay here!

The carefully prepared, healthy cuisine, the clean and stylish Room, the luxurious amenities, and the bath where you can soak while listening to the gentle murmur of the river—everything was deeply satisfying and made for a truly wonderful stay. What left the strongest impression was the hospitality of all the staff. There were several international staff members as well, and seeing them serve guests earnestly in Japanese and make an effort to embrace Japanese culture was heartwarming and put me at ease. This is an Accommodation I would love to visit again. Thank you very much for such a wonderful time.

I had such a wonderful impression when I stayed here before that this is my second visit. From the welcome sweets to the Japanese-Western fusion dinner and the hearty breakfast, everything was delicious. All meals were brought to our Room, so there was no need to change clothes, and we could relax completely. I also appreciated that when I informed them in advance about ingredients I can’t eat, they accommodated me properly. During our 3-day/2-night stay, all of the staff took great care of us. I had the chance to speak with five staff members, and every one of them provided excellent service! They were polite and warm, and I truly felt well looked after. The only thing I noticed was that the shower drainage was a little slow. Even so, overall it was a lovely Accommodation where we felt very comfortable. Taking an open-air bath early in the morning while listening to bush warblers singing was an unforgettable experience. I’d love to visit again in a different season.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

I visited again for the first time in about four years. Every area was thoroughly cleaned, and the Room was exceptionally spotless. For example, even the glass on the glass-fronted dish cabinet in the Room was shining—of course, so were the glasses. The mirrors, glass doors, and even the stainless-steel toilet paper holder in the restroom were gleaming, without a single fingerprint. Every large public bath was immaculate as well. All of the food was made with incredibly fresh ingredients—I’m amazed at how they managed to source everything. The staff were modest yet wonderfully pleasant; just being here makes me happy. Katsuragi Kitano-maru is a space that goes beyond “the best.”

I stayed for two nights when a typhoon approached Yakushima and brought record-breaking heavy rain. Unfortunately, due to the bad weather, I had to cancel most of my plans such as trekking, but thanks to how fulfilling my time at this Hotel was, it ended up being a memorable and wonderful trip overall. The Facility was very clean, and the staff were kind, attentive, and provided excellent service, so I was able to stay comfortably. The food was delicious—not only the buffet but also the dishes from the live kitchen—and there was a great variety that I really enjoyed. I hope to visit Yakushima again someday and make trekking happen next time, and when I do, I would love to stay here again.

As our daughter reached the age for her Coming-of-Age celebration, we stayed here as a family of four to mark the occasion. From the very beginning, we were impressed by the warm welcome and being served matcha tea and sweets. Although it’s close to Dogo Onsen, the property offers a beautiful, spacious, and tranquil atmosphere—truly a luxurious annex just as described. There are famous paintings and exquisite Lladró ornaments throughout, making every moment feel blissful! The Onsen was wonderful as well! We would love to visit again on another special occasion.

Although the building and Room are not the newest, the staff’s thoughtful hospitality—clearly reflecting excellent training—felt genuinely warm rather than scripted. The food was also stylish and delicious, and we had a very comfortable stay.

This is my fourth stay. I love the semi-open-air bath in the Room, and the food is flawless. Above all, what’s truly wonderful is that every staff member welcomes you with a genuine smile. Their words feel warm and heartfelt, never routine. The perfectly renovated interior is spotless, with stylish Scandinavian-style furniture—pure relaxation at its best. I definitely want to come back again next year.

Above all, the cuisine was outstanding. I also enjoyed the private open-air bath in my room many times. I’d love to visit again!

We stayed here as a family of four during summer vacation. We chose the No Meals Included plan because we planned to enjoy street food along Dogo Onsen’s Haikara Street, and it turned out to be an outstanding stay: everything was spotless, the Onsen was excellent, the futons were very comfortable, and access to Haikara Street was great. Above all, the staff worked seamlessly as a team and responded quickly and courteously—it was truly impressive. Our whole family agreed we were lucky to find such a wonderful Accommodation. This time we booked No Meals Included, but the Ryokan meals also looked delicious, so next time we’d like to stay with meals included. It’s an Accommodation we would definitely love to visit again. Thank you very much.

After working hard decluttering my home during Golden Week, I decided on a last-minute treat—let’s go to an Onsen! So I made a Reservation the day before and stayed at this Accommodation. I hadn’t planned the trip in advance; I just wanted to relax with delicious food and an Onsen. I happened to find this place through a search, and it turned out to be truly wonderful—an unforgettable reward and a great memory. While chatting with the staff member who welcomed us in the parking lot, we mentioned Sora Terrace. After check-in, the attendant surprised me by bringing over a brochure, saying, “I heard you’re going tomorrow.” I was genuinely touched. Even though it’s a historic Onsen area, the younger staff were working hard, and everyone—from the dining staff to the front desk—was cheerful and friendly throughout our stay. It was an Accommodation filled with heartfelt hospitality that naturally brought smiles. The Room had been renovated in a modern Japanese style. There were plenty of power outlets everywhere (including by the bed), so charging devices was never an issue. I also loved being able to enjoy coffee, tea, and cold tea in the complimentary lounge area. Dinner served in a private room was excellent—not only delicious but also beautifully presented with small touches that made it even more enjoyable. I came hoping to unwind at a Ryokan, but exploring nearby public baths in yukata and sandals was also great fun. Since we went without much prior research, it made the holiday even more memorable.

The meals were delicious, and having a private family bath allowed us to relax and enjoy our stay. I was happy that yukata-style loungewear was provided. I did feel the waistband elastic could have been a bit tighter, but it was still comfortable to wear. We could sense thoughtful attention in many little details, which made us feel warmly welcomed. Thank you very much.

I was in Atami for work for the first time in a while, and I wanted to enjoy an Onsen, so after looking around I chose this place. From Atami Station to the nearest station, Imaihama-Kaigan Station, it takes about 1 hour and 30 minutes via the Ito Line and Izukyu Line, and it’s about a 3-minute walk from Imaihama-Kaigan Station to the Ryokan—very convenient. Rather than a typical Ryokan, it truly feels like a hideaway, just as the name Ittoan suggests. The lighting is kept slightly dim, creating a calm atmosphere. Dinner was served in a bright private dining room, and the contrast between light and shadow was wonderful. The staff member in charge—who said they started working here five months ago—explained each dish and kindly chatted with us for a while. There were many dishes, all delicious of course, but what impressed me most was the simmered splendid alfonsino served as a whole fish; it was my first time seeing it like that, and both the presentation and taste were unforgettable. They recommended rice porridge as a late-night meal, but I was far too full this time. I could use a private open-air bath for 50 minutes free of charge; I chose “Akibiyori” and was surprised by how spacious it was and how many trees surrounded it. If you think of the open-air bath area as the first floor, there is an upper level that feels like a reclining bath area on the second floor, so I could enjoy going back and forth between them. It felt more spacious than the large public bath area (ofuro), allowing me to fully relax. Breakfast was also luxurious. Both dinner and breakfast are Japanese-style meals with some Western touches, which I really liked. The Room was spacious, Wi-Fi worked without needing a password, completely stress-free. Everything—absolutely everything—was wonderful here, but above all else، the staff’s courteous yet friendly manner truly reflects what makes this inn special. Unfortunately it was cloudy with rain during my stay، so as I boarded my train home، I promised myself I would return next time under clear blue skies.

Both the Room and the Onsen are wonderful, and the staff and the proprietress are warm and welcoming—every visit is truly relaxing.

Last time, the chef’s heartfelt cuisine was wonderful, so this time I booked a Multiple Night Stay. The food exceeded my expectations and truly moved me.\nThe hospitality of all the staff was also top-notch.\nThis is an Accommodation I would love to visit again. Thank you very much.

This is a wonderful Ryokan that moves me every time I visit. The Room, baths, cuisine, the staff’s smiles, and the overall atmosphere throughout the property are all exceptional, and time seems to slow down. Both the fresh enthusiasm of the younger staff and the understated attentiveness of the experienced staff naturally bring a smile. The welcome service includes soft drinks as well as wine—and that wine is surprisingly delicious. Breakfast also comes with a choice of drinks; the 100% peach juice is pure peach—peach! peach! peach!—and absolutely worth trying at least once. And the cuisine is outstanding. Though the chef is young, everything—from seasonal menus and presentation to masterful use of dashi—is superb. The creativity is remarkable, and the expressive artistry of each dish (including the tableware) is truly next level. The view from the open-air bath in our Room—sunlit green trees against a blue sky—was beautiful, and soaking in an open-air bath during a sudden downpour was an experience with its own special charm. This is a lovely kappo-style Ryokan that soothes me every time I stay. Having visited in spring and summer, I would love to return in autumn next time.