Seluruh negara × Akomodasi mata air panas dengan pemandangan Gunung FujiPeringkat layanan dan pelayanan yang tinggi di Hotel·penginapan gaya Jepang

It had been since last autumn, but this is an Accommodation that soothes me no matter when I visit. Of course, the Room and the Onsen are wonderful, as are the meals—modern French with witty, thought-provoking menus each time, and a Japanese breakfast made with carefully selected ingredients—but even more than that, I’m always delighted by the staff’s quiet attentiveness everywhere, including turndown service during both dinner and breakfast. I go outside the rear entrance to smoke each time, and there was a small bench that hadn’t been there before. Near the exit were several mats you can use on the bench. I was moved by these little touches and found myself even more captivated by Kokon. I’m already looking forward to deciding when to visit next.

I am an Onsen enthusiast who stays over 80 nights a year, mainly in Izu. I have stayed at Kameya Keian more than 30 nights in the past, and this year I stayed for 4 nights. The cuisine was artistic in presentation, and the flavor—especially the richness of the dashi—was something no other Hotel or Ryokan can match; it was absolutely outstanding. The Onsen water quality is excellent, as expected of the historic Izunagaoka Onsen, making this a top-rated Onsen Ryokan. I will visit again.

A lot has happened recently, and my husband took the lead and worked hard through it all. Now that things have finally settled down, we chose to stay here so he—and our dogs—could relax and enjoy some carefree time together. My husband said he was happy to experience something out of the ordinary again after a long time! The food was delicious, and we were truly satisfied with everything, including the Hotel staff’s hospitality and their thoughtful care for our dogs. Thank you very much for giving us such a wonderful time!

Now in my 40s and with my parents in their 70s, I stayed here for a special parent-and-child trip. Unfortunately, it rained, but in the end we had an extremely satisfying stay. The sense of history, the tasteful architecture and furnishings, the staff’s hospitality, the wonderful meals (we dined at Le Trianon for both dinner and breakfast), and the cleanliness of the large public bath—plus the stunning view from the open-air bath—were all outstanding. My parents were truly delighted as well. In particular, Le Trianon’s breakfast course was the best we have ever had on any trip! Each dish—from the egg dishes to the smoothies—was carefully explained to us, making it a memorable experience (I was especially impressed that they used eggs from my hometown). Recently I stayed at newer luxury hotels in Karuizawa and Atami in a similar price range to this Hotel, but this historic Hotel clearly stands apart in terms of service and atmosphere. I hope to return with my family someday. Thank you very much.

I visited Yamanashi for peach picking and stayed at this Hotel. Starting with the peach parfait on the day of arrival, I enjoyed a small-portion dinner, a Japanese set breakfast, and even lunch by the Fuefuki River. The lunch was a delightful “Kizahashi” course featuring small servings of various dishes, thoughtfully arranged so that nothing overlapped with breakfast except for the dessert jelly. The Onsen was relaxing, and as always, the staff were courteous and attentive. I left very satisfied—thank you very much.

We stayed for two nights during the Obon holiday period in August. From our email exchanges before arrival, we already felt this was a very attentive Accommodation, and our stay fully lived up to that impression. The Accommodation has the charm of a traditional Japanese Ryokan, yet it never feels outdated—rather, it offers an elegant and calming atmosphere. What impressed us most was how impeccably clean everything was wherever we went. Even in shared areas such as the lobby, the large public bath, and the massage area, we didn’t notice any dust or litter at all. Needless to say, the Room was also cleaned with great care, including the private open-air bath attached to it. The Onsen water temperature in our Room was just right, allowing us to soak and relax comfortably; even after bathing we stayed pleasantly warm, and we felt it was truly high-quality Onsen water. We only used the large public bath once or twice because it felt a bit shallow for us, but both the washing area and changing room were spacious and very comfortable to use. The private bath was also excellent; however, the only issue was that the tub surface inside was extremely slippery—I nearly slipped and fell. I later noticed there was a warning sign, but it might have been helpful if someone had mentioned this in advance. What made us happiest about both the large public bath and private baths was that towels (both sizes) and amenities were all provided there. These days many places ask guests to bring towels from their Room to shared baths (or private baths), which is always inconvenient and frustrating. Here, towels were available at every bathing area—and there were plenty of towels in the Room as well—so we could enjoy bathing very comfortably. The only Facility/amenity improvement I would hope for is regarding the indoor slippers provided in the building: they were quite tight around my toes and didn’t fit me well, so my toes rubbed painfully enough to peel skin. If possible, I would have appreciated having an alternative option such as sandals alongside them. The meals were delicious with no particular complaints; however, I’m giving four stars simply because I hope they will become even better going forward. Overall: a comfortable and spotless Accommodation; every staff member (including housekeeping) was genuinely polite yet friendly, with wonderful thoughtfulness throughout. It’s an Accommodation we would definitely like to visit again.

Once again, I stayed at Dormy Inn. A Hotel with reliable Onsen and meals. I would love to stay here again if I have the chance. Thank you very much.

Every month, coming back here makes us feel at ease. For us, it’s not just a place to stay—it’s a special place where we can truly relax when we return. Thank you so much to everyone who always welcomes us with the same warm smiles. The time we get to spend here is a source of comfort for our hearts. Chef, of course everything is delicious, but we can really feel the care you put into each and every dish, and it makes us happy every time. We’re grateful to keep finding dishes that make us think, “I want to eat this again,” no matter how many times we’ve had them. A huge thank-you to you and the entire kitchen team!! And to you—there may be all kinds of worries, but take it easy, stay calm, don’t get worked up, and keep a cool head. We’re cheering for you! If you ever need to vent, I’ll listen anytime (haha). See you next week—we’ll come by to see you again.

Thank you for a relaxing first visit to Yumura Onsen. It was also my first time staying at this Hotel, so I was a bit worried at first, but all the staff were kind and attentive, and I truly appreciate it. I was able to fully enjoy the detached Room and the open-air bath, and the food was delicious as well—thank you very much. This is an Accommodation I would love to visit again. Thank you very much.

We stayed as a group of four—my elderly parents, my sibling, and me—who usually live apart. My parents were especially pleased with the heartfelt hospitality. The meals were excellent; I particularly enjoyed the dessert. We will visit again.

We stayed at Hakone Regina last year and loved it, so we chose this property. We had made a Reservation in February for our dog’s birthday, but heavy snow prevented us from coming, so this visit was our second attempt. It was a trip with my daughter, grandchild, and our dog. In Hakone we had in-room dining, but here meals are served in the restaurant. During dinner, we were able to have our dog sit in one of the carts provided by Regina, and she behaved wonderfully. She normally doesn’t ride in a cart, but she ended up loving it! The food was delicious, and since my daughter’s and grandchild’s birthdays were coming up, we ordered a tart cake. We were able to celebrate their birthdays as well, which became a truly wonderful memory. We also received photos. We could relax comfortably in the Room, and since there is an Onsen bath in the Room as well, we enjoyed that at a leisurely pace. The dog run also felt almost private—maybe there weren’t many other dogs—so we had a great time. The wood chips are gentle on their paws. On the way home, there was a pool set up so we let our dog swim, and she was thrilled! The life jackets and blower were very helpful. She dried quickly with minimal stress. Compared with Hakone last year, some of the staff service felt a bit cold this time. Maybe it was because there were more guests or because dining is in the restaurant rather than in-room? It would have been nicer if they had spoken to the dogs a little more. Also at Hakone before, the mattress was very comfortable and helped relieve fatigue; later I contacted them and bought the same brand mattress (Serta). This time it seemed like a different mattress brand/model than before, which was slightly disappointing. Next time I’d like to stay at another Regina property again. Thank you for all your help!

This was our second stay as a couple. Just like last time, all the staff were friendly and attentive, and it reminded us what a wonderful Hotel this is. The Room and bath were of course lovely, but what truly stands out at this Hotel is the food. Since the menu lists only the ingredients, we try to imagine what will come—and it’s always even more creative than we expect, which makes it so much fun. Every time, we’re amazed by the presentation, combinations, and flavors, and my husband and I enjoyed dinner saying, “They’re geniuses.” And the paired wines are incredible! They’re so delicious that we’re surprised every time. We were happy to spend such a wonderful time here. We will definitely be back!

We had a very relaxing stay. Unfortunately, it was rainy and cloudy on both days, so we couldn’t see Mt. Fuji. However, both dinner and breakfast were delicious—we were very satisfied. By chance, a staff member from our hometown served us, which made for a wonderful time. On our way out, they even gave us a souvenir to celebrate my husband’s birthday. It was a lovely trip. Thank you very much.

Thank you for taking care of us on our family trip. Check-in while enjoying a welcome drink was a nice touch, and the Room was spacious, clean, and comfortable. There were two bathing options: a free open-air bath and a large public bath, and we could even see Mt. Fuji from the large public bath. Dinner was delicious across the board; although we were full by the end of the meal, the house specialty “Izu Mabushi” was light and refreshing, so we enjoyed it easily. Breakfast featured a variety of side dishes served in small portions on multiple small plates—beautifully presented, and every dish was tasty. The staff were also very pleasant and welcoming, which made our stay even better. We would love to come again. Thank you very much.

With more newly opened Hotels in Hakone, we have stayed at several, but after visiting Hiramatsu again for the first time in a while, we truly rediscovered how comfortable it is. My mother and I enjoyed a relaxing, unhurried stay, and we were very satisfied with both the quality and quantity of the meals. We will definitely return. Thank you again for everything.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

I’m a repeat guest who visits whenever the dining menu changes, and no matter how many times I stay, this Hotel always feels special—comfortable, never boring, and a perfect escape from everyday life. This time, just before the menu changed, I had the FIJI course at OYAMA. Every dish was outstanding: six beautifully crafted courses made with carefully selected ingredients and skillful techniques, plus dessert—all delicious. As always, the staff’s timing and attentive yet natural service made the meal truly enjoyable.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.

We recently stayed with our two dogs for a birthday trip. It was our first time at Regina in Lake Yamanaka, and it turned into a truly enjoyable getaway. All of the staff were very kind and welcoming to our dogs as well. The Room was clean and comfortable, and we had a wonderful stay—if anything, we only wished there had been one more Room. The large public bath was also very relaxing. Dinner was Italian, and every dish was delicious; even the bread was excellent, so we were very satisfied. The restaurant seating was spacious, and having space for our cart was a big help. Since it was a birthday celebration, we received an adorable cake and they even took photos for us—such a lovely memory. It was also our first time using the pool, and it seemed like they had fun (haha). The drink bar in the lobby—especially the coffee and apple cider vinegar drink—was delicious and much appreciated. We would love to visit another Regina property as well. Thank you very much.

This was our first stay. My wife, who is very particular about everything, said, “This Room is comfortable, so we’ll be fine,” and even wanted to cancel the other Hotels we had planned. We were wondering what to do for a four-week Hotel stay during our home renovation, so we consulted the front desk. Despite being busy, they kindly helped us, and as a result we changed our plans and stayed long-term. The breakfast selection was extensive, and my wife—who rarely eats out due to food allergies and usually has to cook for herself—enjoyed it every morning without getting tired of it. The lounge, the Onsen, and the parking were all excellent as well, and every staff member was very courteous. When we mentioned a concern about cleaning, they responded immediately. We are truly grateful that our long stay went smoothly. Thank you very much for taking such great care of us.