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The all-inclusive plan made us feel at ease. The meals were just the right portion size, which was perfect for us as seniors. The Hotel staff were excellent, and everything was a convenient, comfortable size to use. However, it was a bit disappointing that there was only one karaoke room.

The all-inclusive plan was great, especially the unlimited alcoholic drinks. Dinner was also delicious with the half-buffet style. The dining staff were very attentive, and we had a pleasant stay. It would have been even better if beer had been included in the unlimited drinks.

I could tell there were thoughtful touches throughout, with comfort and convenience well considered. What impressed me most was the breakfast—especially the spice curry and croissants. They were delicious. The second best part was the smiles of the front desk team and staff. I had a very comfortable stay. Thank you very much.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

Very close to the center of Susukino, with an excellent location. Check-in was handled by a woman wearing a trainee name tag; she assisted us promptly with a smile, and it was a very pleasant check-in experience. The Room was also clean and comfortable. Thank you very much.

This was my first stay. The front desk guidance was clear and very kind—my first impression was excellent. The dinner included in the Plan was plentiful and delicious. The only disappointment was that my Room was on the side without a view. I’ve already made another Reservation for the near future, and I hope to have a great view next time.

From the phone call before our stay, the service was very courteous and pleasant. Many of the staff seemed young, but everyone was wonderfully attentive, and we were able to relax throughout our stay. Both dinner and breakfast were delicious, and it was also lovely to move to the lounge and enjoy dessert while taking in the view outside. We would definitely like to stay again.

We stayed here with four adults—my parents and us as a couple. This was our second visit, and we were able to relax thanks to the seasonal cuisine and wide selection of drinks. Since everyone has different preferences, the all-inclusive plan made it easy for all of us to enjoy both the meals and the baths, making it a truly wonderful trip.

Although it is a large Hotel, it was very quiet. The Room was spacious, and the bathroom was also very large, with an open-air bath and a sauna, so the facilities were excellent. The service was great, and the free Shuttle Service was truly helpful. I would like to stay here again.

I stayed here last year as well. This time, I was looking forward to it because the dining had changed to a buffet. It’s an à la carte buffet where you order each dish one by one, and I was surprised at how thoughtfully crafted each menu item was. Of course, the flavors were exactly to my taste. They also offer wines and sake that pair well with each dish. What I love about this place is that it isn’t very large, so they can provide this kind of attentive service—I was really impressed. And of course, dining while watching the sunset is a truly luxurious experience. I’d love to stay again. Honestly, I always admire the chefs—every property in this group serves food that perfectly suits my tastes.

We stayed here as a couple to celebrate my wife’s birthday. Both dinner and breakfast were delicious. The Onsen was wonderful. Thank you for the complimentary champagne service at dinner.

I chose this Business Hotel because I wanted to stay out drinking late in the city. It was clean, and breakfast was included, so I felt it was more than adequate as a Business Hotel.

I usually stay at Itoen Group properties, but this time I tried staying here with a breakfast-included Plan! There are various shops nearby, so having no dinner included was not a problem at all. I came by motorcycle, and it rained quite a bit on the day of checkout, so when I told them I wanted to extend my stay, they looked into options and arranged it for me. The staff were very helpful, and I had a very satisfying stay. Next time, I’d like to try the Plan with dinner included.

We chose this Accommodation for our wedding anniversary, hoping for somewhere a little special this year. My husband and I are usually busy with our own schedules, and we’re often surprised by how little time we have to talk at home, but that day we ended up reminiscing about old memories the whole time (laugh). The staff were considerate and didn’t speak to us more than necessary, which made us feel they truly valued our time together. In the morning, we woke up early for a short walk and then returned to the Accommodation, and it was nice to head to breakfast without rushing. It became a wonderful anniversary memory.

I made a Reservation for a Room with a semi-open-air bath the day before my stay. First of all, the layout and flow were incredibly convenient. It seems all Rooms with semi-open-air baths are on the first floor, and the large public bath, dining venue, and café bar were all just steps away from my Room—so I didn’t have to walk long distances. If you go to the large public bath a bit later in the evening, it’s almost like having it to yourself. There’s also a mist sauna, though it felt more like a light drizzle and left my head completely soaked (lol). The in-Room semi-open-air bath was fed directly from the hot spring source (free-flowing), and being able to use it anytime was fantastic! Since it was summer I expected insects, but there weren’t any issues. The Room was clean—and above all, unbelievably spacious (lol). For dinner, international staff kindly explained each dish as they served it. It was an excellent Hotel in every way!

Conveniently located near airport limousine bus stops and shopping streets. The Room was spacious enough to comfortably accommodate large luggage. Breakfast was surprisingly rich and delicious for being complimentary.

I stayed in a smoking room and was very satisfied! I’d love to stay again!

The services were excellent, but what impressed us even more was the warm hospitality and thoughtful care throughout our stay! Every staff member we met was kind and welcoming, and we truly had a heartwarming time. There were plenty of complimentary drinks and snacks (the summer water service was especially appreciated). We stayed with three preschool-aged children, and even when they got excited, a bit noisy, or fussy, the staff never showed any displeasure—always smiling, speaking gently to them, and offering help whenever they noticed we might be struggling. The team at the front desk, dining area, Onsen area—everyone was wonderful. They were also very courteous when I called in advance with several questions. We chose this Accommodation to visit LEGOLAND Japan and Oyatsu Town, and we definitely want to stay again! Both dinner and breakfast were delicious! It’s located in a place where you can really feel nature, and the Onsen with scenic views made for a relaxing time. This trip reminded me that meeting kind people makes travel so much more fulfilling.

The renovated lower floors were clean, and I had a comfortable stay. Sorry to trouble you, but I left behind a pair of black socks—have they been found?