Nationwide × Accommodation With Relaxing Welcome LoungeHighly rated for dining at Hotel·Ryokan - 67Page Number

I could tell there were thoughtful touches throughout, with comfort and convenience well considered. What impressed me most was the breakfast—especially the spice curry and croissants. They were delicious. The second best part was the smiles of the front desk team and staff. I had a very comfortable stay. Thank you very much.

I found this Accommodation while looking for a nearby place to stay on our way to Kamikochi. It’s a wonderful Accommodation in a quiet mountain village, and everything—the atmosphere, the meals, and the Onsen—was extremely satisfying. We visited with children, and I really appreciate their thoughtfulness, such as preparing the largest Room for us. Although it was near the end of the season, we were able to join the free firefly viewing event and saw about 10 fireflies—it was truly moving!! The Hida beef in the meal was tender, sweet, and absolutely delicious! The Onsen includes both simple spring water and mildly alkaline water; neither has a strong scent or feel, so it’s very refreshing. Some people might find it just slightly hot. The Room was spacious and relaxing, and even in late July it was cool at night—we could turn off the air conditioner, open the windows, and sleep comfortably. We will definitely be back!! *The only thing I noticed: I’m not sure whether it’s due to prefectural policy or the Accommodation’s policy, but there were many foreign staff members (Southeast Asian) working in the dining area. They were friendly and very kind so it didn’t bother us at all, but some guests may feel differently. If you’re concerned, you may want to contact them in advance.*

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

It’s a very convenient location, close to Kobe Station and within walking distance of Mosaic and other attractions. I have stayed here every year since it was Crown Palace. In the past, the in-room facilities felt a bit outdated, and I was especially concerned about the plumbing. This time, with the change in management, the facilities have been renewed and I was able to stay comfortably. I usually choose a Plan that includes breakfast, but this time I also had dinner once at the on-site restaurant. Since it has only been about six months since the management change, they seemed short-staffed, and the service felt somewhat lacking. We had dinner as a group of 10, but they said they couldn’t prepare course menus for everyone, so we ordered à la carte instead. The food was very delicious. Breakfast on both mornings was a buffet at the same restaurant, but I felt the selection was slightly limited. The omelet made by the chef was excellent. I would like to stay again next time as well, so I hope to see further improvements going forward.

I didn’t stay here when I lived in Chitose, but I did come for a meal. I stayed here for the first time in 25 years, and it was spacious and clean. It was very comfortable.

From the phone call before our stay, the service was very courteous and pleasant. Many of the staff seemed young, but everyone was wonderfully attentive, and we were able to relax throughout our stay. Both dinner and breakfast were delicious, and it was also lovely to move to the lounge and enjoy dessert while taking in the view outside. We would definitely like to stay again.

Although it is a large Hotel, it was very quiet. The Room was spacious, and the bathroom was also very large, with an open-air bath and a sauna, so the facilities were excellent. The service was great, and the free Shuttle Service was truly helpful. I would like to stay here again.

We stayed in the Special Room Wakutake. There were four of us: my 4-year-old son, my parents, and me. The Room isn’t new, but it’s spacious and comfortable. The food was delicious as well—satisfying in both quality and quantity. The special kids’ menu was also well prepared. There are several types of baths, which was great, and our child never got bored.

We stayed for 3 days and 2 nights. The allergy accommodations were excellent, and although I may have caused you some extra trouble, I truly felt how attentive your service was. We’d love to stay again.

We stayed for two nights with breakfast included. We previously stayed at the Akita location and found it very comfortable, so we chose the Aomori location this time as well. The Room was clean and spacious, the bathtub was deep enough to relax in, and the amenities were well stocked. Breakfast was delicious.\nWe would like to stay again.

We had a very comfortable stay. The Room we stayed in was the Comfort Extra Twin. Within its compact size, it features a bathroom with a washing area, a separate toilet, and a washbasin. Shoes are not allowed on the floor inside the Room. It was perfect for those who don’t need a large, luxurious Room and want to keep costs down, but still want to relax in the bath and use the toilet without feeling self-conscious. One small note: since there is only a curtain separating the beds from the washbasin area (i.e., the changing space), some guests may find it bothersome. For us, as a family traveling with small children, it didn’t bother us at all. Other nice perks included borrowing manga to read, an on-site coin laundry, welcome drinks, and good value benefits.

I chose this Business Hotel because I wanted to stay out drinking late in the city. It was clean, and breakfast was included, so I felt it was more than adequate as a Business Hotel.

I usually stay at Itoen Group properties, but this time I tried staying here with a breakfast-included Plan! There are various shops nearby, so having no dinner included was not a problem at all. I came by motorcycle, and it rained quite a bit on the day of checkout, so when I told them I wanted to extend my stay, they looked into options and arranged it for me. The staff were very helpful, and I had a very satisfying stay. Next time, I’d like to try the Plan with dinner included.

We chose this Accommodation for our wedding anniversary, hoping for somewhere a little special this year. My husband and I are usually busy with our own schedules, and we’re often surprised by how little time we have to talk at home, but that day we ended up reminiscing about old memories the whole time (laugh). The staff were considerate and didn’t speak to us more than necessary, which made us feel they truly valued our time together. In the morning, we woke up early for a short walk and then returned to the Accommodation, and it was nice to head to breakfast without rushing. It became a wonderful anniversary memory.

I made a Reservation for a Room with a semi-open-air bath the day before my stay. First of all, the layout and flow were incredibly convenient. It seems all Rooms with semi-open-air baths are on the first floor, and the large public bath, dining venue, and café bar were all just steps away from my Room—so I didn’t have to walk long distances. If you go to the large public bath a bit later in the evening, it’s almost like having it to yourself. There’s also a mist sauna, though it felt more like a light drizzle and left my head completely soaked (lol). The in-Room semi-open-air bath was fed directly from the hot spring source (free-flowing), and being able to use it anytime was fantastic! Since it was summer I expected insects, but there weren’t any issues. The Room was clean—and above all, unbelievably spacious (lol). For dinner, international staff kindly explained each dish as they served it. It was an excellent Hotel in every way!

I stayed in a smoking room and was very satisfied! I’d love to stay again!

The services were excellent, but what impressed us even more was the warm hospitality and thoughtful care throughout our stay! Every staff member we met was kind and welcoming, and we truly had a heartwarming time. There were plenty of complimentary drinks and snacks (the summer water service was especially appreciated). We stayed with three preschool-aged children, and even when they got excited, a bit noisy, or fussy, the staff never showed any displeasure—always smiling, speaking gently to them, and offering help whenever they noticed we might be struggling. The team at the front desk, dining area, Onsen area—everyone was wonderful. They were also very courteous when I called in advance with several questions. We chose this Accommodation to visit LEGOLAND Japan and Oyatsu Town, and we definitely want to stay again! Both dinner and breakfast were delicious! It’s located in a place where you can really feel nature, and the Onsen with scenic views made for a relaxing time. This trip reminded me that meeting kind people makes travel so much more fulfilling.

I had long wanted to stay at Towada Hotel, and on this visit what impressed me most was the building itself—and how thoughtfully the Hotel shares its history so guests can truly appreciate it. The carefully preserved entrance is captivating from the moment you look up, with beautiful timber framing and intricate details. There are highlights everywhere, inside and out, making it a joy simply to walk around. Former features such as the old vault room have also been kept, and I found it fascinating to experience the unique character that only a building shaped by many years can offer. The Room I stayed in was “Kakitsubata.” I especially appreciated that each Room’s design and details are introduced within the Hotel. For “Kakitsubata,” I could learn in depth about the materials used for elements such as the ceiling, tokobashira (alcove post), and tokogamachi (alcove frame), as well as how they have been repaired over time. Rather than simply admiring a historic building from afar, being able to spend the night knowing the story of my own Room felt like a truly luxurious experience. In my Room, my favorite feature was the small round window. Beyond it, Lake Towada and the surrounding mountains were perfectly framed—like looking at a painting. It isn’t flashy, but having such a beautiful corner within the Room made me happy, and I found myself gazing at it again and again during my stay. The meals also featured Akita specialties such as Akita Nishiki beef, Hinai jidori chicken, junsai (water shield), and iburigakko (smoked pickles), allowing me to enjoy flavors unique to this destination. The dishes were not extravagant, but I loved being able to taste local ingredients—and everything was delicious. The bath is not an Onsen, but the panoramic view over Lake Towada is wonderful. The tub is spacious and very clean, making it comfortable to use. The sauna was also extremely pleasant. Overall, it was an exceptionally satisfying stay. Unlike new luxury hotels, this Accommodation lets you enjoy architecture with true heritage—its design details, scenery, and sense of time accumulated over generations. It wasn’t just staying one night; staying in this building itself became a lasting travel memory. If I have another chance to visit Lake Towada, this is definitely a Hotel I would love to stay at again.

The renovated lower floors were clean, and I had a comfortable stay. Sorry to trouble you, but I left behind a pair of black socks—have they been found?

The front desk, the welcoming entrance, the views, the baths, and the staff were all wonderful. This was my first stay, but it’s a Ryokan I’d love to visit again. A few points I’d like to see improved: Regarding payment and the “Come Again Fukushima” Plan, I thought it would apply, but it turned out that only on-site payment was eligible and online payment was not. The application process is confusing, so it would be helpful if it were made clearer. There is no ramp at Fujita-no-Yu, so I would really appreciate it if one could be installed. I was truly comforted by the staff’s warm and natural greetings. I’m glad I could talk about local topics with the person who took care of our dinner. Thank you very much.