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This was our first stay, and in short, both our dog and we were completely satisfied. The Facility was spotless and felt very clean. The daybed in the Room was extremely comfortable, and we were able to relax and lounge around together with our dog. Unfortunately it rained that day, but the ocean-view scenery was still wonderfully refreshing. Next time, I’d like to make a Reservation for the same type of Room again. The service struck the perfect balance—attentive without being intrusive—and left a great overall impression. There was also an excellent selection of dog supplies and treats; truly thoughtful service that anticipates every need. We enjoyed all of the meals and drinks as well—they were delicious. We’ll likely be back again soon, and we look forward to seeing you then. Thank you very much for everything.

I stayed for a Multiple Night Stay. The Facility is new and spotless, and the bathroom and bathtub are properly spacious. The Room layout is also well designed—the door isn’t directly visible from the desk, so I could work calmly. Breakfast was high quality too, and the meat soup was delicious! They also served excellent fruit, and at this price with breakfast included, I’m very satisfied. It’s a Business Hotel that could easily feel impersonal, but I discovered some great books at the library café at night, and the staff’s posted recommendations for local restaurants felt warm and welcoming. I often stay at Hotels that cost JPY 20,000–30,000 per night, but this place is more than good enough.

I stayed here to catch an early-morning highway bus from Busta Shinjuku. As with my usual capsule stays, I brought drinks and snacks, but there was no need. In the shared lounge, I could relax in a chair with free drinks, and several kinds of alcohol were served at night. Late-night snacks such as ramen and ochazuke were also provided, so I had nothing to worry about. I was able to unwind in the large public bath and sauna and recover from my fatigue. Breakfast, including curry rice, was also available, so I could depart with peace of mind. I would definitely like to stay here again next time.

I always stay at Naganohaku. The breakfast was as good as ever. The sake tasting in front of the front desk was nice with snacks, but it would have been better if I could have tried four varieties. I will stay again.

This is my favorite Hotel, which I visit about twice a year. You can relax and unwind surrounded by nature. At night, if the sky is clear, you can see countless stars from the parking lot. The Onsen also has an open-air bath, and it was wonderfully relaxing. Meals are served buffet-style, and dinner in particular features many local ingredients. I enjoyed freshly prepared roast beef and tempura. The cold noodles were also delicious; I asked where they were sold and stopped by on the way home to buy some. For breakfast, I especially loved the yogurt—when I learned it was from a farm in Iwate, I visited there as well. Although our Room was assigned for us, it was spacious, which was great since we had a lot of luggage this time. Overall, it exceeded my expectations for the price.

This time, I knew my schedule early and made a Reservation using the early-bird discount, so I was able to stay at a very reasonable rate. On top of that, they even upgraded our Room—it was truly wonderful. The all-inclusive plan, the thoughtful touches throughout the property, and fun ideas like making your own parfait for dessert after meals were everywhere, and I found it impressive. If I had to mention a few points: the lounge had become more of a children’s play area and wasn’t very relaxing; although the floors are tatami-mat style, it was a bit hard to walk on and I wished there were slippers; and while the key is cute, I’m used to auto-lock doors so having to lock it manually felt like an extra step. Still, their hospitality was truly outstanding.

The check-in staff greeted me with a pleasant, genuine smile, and their service made it clear that the company’s hospitality training is excellent. The Room key is a type where you enter using a 6-digit PIN, so once you remember it, it’s convenient when going to the bath since you don’t need to carry anything except a towel, and it also feels secure from a safety standpoint. The Room was small for one person and was mostly taken up by the bed, so doing desk work would be a bit difficult, but if you’re just there to sleep, it was spacious enough. However, I have lower back pain and needed a firmer mattress; my back hurt slightly in the morning, so unfortunately it didn’t suit me. You can choose your preferred pillow next to reception, but I don’t usually use one so I didn’t take advantage of this. I love Onsen and used it three times during my one-night stay; by the second time I could feel benefits strong enough to moisturize my dry skin, so I was satisfied. I would have liked a few more hot dishes at the breakfast buffet. There were several kinds of bread available. The tomato dressing for the salad was delicious. There weren’t many side dishes overall, but considering it as breakfast, I also felt it was sufficient. Overall, with good service, cleanliness, an Onsen on site, and breakfast buffet included at this price range, I think this is a Hotel I can confidently recommend. One thing to note is that there aren’t any restaurants within walking distance from the Hotel for dinner, so you’ll likely want to drive somewhere or buy food in advance for peace of mind. Also, alcohol isn’t sold at the Hotel; if you plan to drink in your Room, I recommend purchasing drinks beforehand.

After golfing near Higashimatsuyama, I made a Reservation to enjoy an area where I hadn’t stayed before. With an Onsen and breakfast included, it was a very satisfying stay. There was also a nearby restaurant serving Higashimatsuyama’s famous yakitori (actually pork). When the weather cools down, I’d like to stay here again and visit Shinrin Park. If there’s room for improvement, I felt it would be better if the refrigerator door and the cabinet door opened in the same direction, as they currently open opposite ways.

We stayed as a family gathering with relatives, including five preschool children. The entire Accommodation (lobby, Room, etc.) was kept very clean, so our stay was comfortable. Since the children were constantly full of energy, we requested a private dining room for meals. You provided a very spacious room, and the food was refined and delicious, using local ingredients. Everyone’s hospitality was wonderful and welcoming, and we would like to stay here again for our next family gathering. Thank you very much for your thoughtful care in many ways.

Both dinner and breakfast were delicious, and we were very satisfied. The staff were also extremely friendly. Taking off our shoes at the entrance helped us relax even more. We would love to stay again if we have the opportunity!

I don’t travel very often, so this may not be the best reference, but among the Hotels I’ve stayed at in various prefectures, this was the best. I was surprised that welcome drinks and alcohol were available to enjoy freely! If I had to mention one downside, it would be that the sink was small, and sometimes water splashed onto the floor when washing my face. All of the front desk staff were polite and kind, and my whole family praised them highly. I’d love to stay here again if I have the chance.

This was my first stay in Yufuin Onsen. We stayed in a two-bedroom Room with an open-air bath. Each Room was separate, so it was very quiet and relaxing. The Onsen water left my skin feeling smooth, so I thought it might be alkaline. You can adjust the temperature of the open-air bath to your liking, which is perfect for anyone who prefers lukewarm baths! The Room felt a bit old, but it was spacious and easy to use. What I liked most was the firmness of the bed. I believe it was a Simmons mattress—just right. My wife loved it too. I didn’t have high expectations for the meals given the price, but we enjoyed them, including wagyu sukiyaki. The bottled beer we ordered with dinner was 650 yen, which felt inexpensive for Hotel pricing. Overall, I recommend this Hotel for those who want to relax and enjoy the hot water and nature without leaving their Room. Since it’s far from town, I recommend shopping in advance.

We stayed at Chalet Ivy Jozankei for our honeymoon. When we arrived, we were a little surprised by the steep downhill slope, but a staff member quickly came over and helped carry our luggage, which was a huge help. The mango tea served at check-in was delicious, and we felt warmly welcomed. All of the staff were kind and attentive, and together with the calm atmosphere throughout the Hotel, it made for a truly relaxing stay both physically and mentally. The lounge had a wonderful view, and since it was relatively quiet, we were able to enjoy window seats many times. Both dinner and breakfast were excellent and very satisfying. We used the bath in our Room about four or five times, and the public bath was often quiet as well, so we could take our time enjoying a relaxing soak on our own. Even after check-out, they drove us to the bus stop, and we were impressed by their thoughtful service down to every detail. Thanks to the heartfelt hospitality of the staff and the comfortable Facility environment, it was an exceptionally fulfilling stay. We would love to stay again.

Used for a memorial service. There aren’t many shops in front of the station, but there is a shop inside the Hotel, as well as izakaya pubs, Komeda Coffee, and Ootoya. A convenience store and an Onsen Facility are on the opposite side of the station, about a 7–8 minute walk away. The Room has a unit bath, but there is also a large public bath (women’s side is locked). Loungewear and amenities are placed in front of the elevator; there are also a washing machine, ice maker, and microwave, which was convenient. Breakfast portions are small, but there are both Japanese- and Western-style options—more than enough. Recommended if you can allow plenty of time. Every staff member was pleasant and very kind, which made our stay comfortable. The Room isn’t large by any means, but it was clean; you can choose your pillow type; and there were welcome drinks including alcohol—overall excellent value for money and we were very satisfied with this Hotel.

The open-air bath in the Room features 100% milky-white free-flowing natural Onsen water, offering a blissful moment as you soak while taking in mountain views and listening to birdsong. A deep sense of satisfaction—“I’ve come to a real Onsen.” I was able to fully enjoy the source water at my leisure while listening to the gentle murmur of the river. At a secluded mountain hot-spring Accommodation, you might expect simple country cooking, but Hige no Ie serves refined creative cuisine. Each dish brings out the best of local ingredients, with exquisitely balanced seasoning that naturally made me want another drink. The forest scenery seen through the mist was magical. I look forward to visiting again.

Return Visit Stayed for two nights a few years ago and was amazed by how incredible the Moor Onsen was. They even had our past stay history on record, which really showed their professionalism. At the time, we were a bit bothered by some odors in the Room and Onsen, so we “cheated” for a while with a newer Accommodation nearby (laugh). This time, we made a Reservation for a newly renovated Room. Bottom line: it was excellent! I’m not really into saunas, but I enjoyed it because you can adjust the temperature in various ways and even listen to music. There were plenty of towels, and bathrobes were provided as well. The only downside was that the open-air bath was slightly too hot. The food was delicious, and the service was flawless. If they renovate more guest rooms, we will definitely stay again.

This was my second stay this year because I particularly enjoyed the food last time. Originally a bank's retreat, the compact front desk and building layout reflect its history. There is no greeting upon arrival, luggage assistance, or farewell service (you carry your luggage to the third-floor front desk yourself and leave on your own). However, I appreciate the stunning ocean view from the hilltop location and the cozy atmosphere with only 10 rooms. The Onsen features a 78-degree natural hot spring source, with a slightly small but pleasant open-air bath and high-quality massage chairs. This time, I stayed in a Western-style room near the elevator that was added later; it was spacious, clean, and had comfortable beds. The only downside was that the sink and toilet were adjacent without separation—though it did provide an open feel upon reflection. Dinner could only be enjoyed at the restaurant (unlike last time when in-room dining allowed for more relaxation), which was disappointing as wearing loungewear is not permitted—I would have preferred to dine in a relaxed atmosphere in loungewear. Starting February next year, dinner times will shift to two seatings; however, I hope they maintain flexibility like now where you can choose every 30 minutes. The food met expectations—delicious despite not using particularly expensive ingredients—with intricate sauces and beautiful presentation that truly felt like fine cuisine. Breakfast also offered plenty of variety and quality. Before dinner at the lounge, I ordered Royal Milk Tea which was so delicious that I ordered it again in the morning while enjoying an elegant atmosphere with ocean views through large windows. A staff member kindly offered to take my photo during this time while explaining distant scenery details—a friendly gesture that elevated my impression of this accommodation’s overall service level. Its convenient distance from Osaka makes me want to visit again!

Although we often visit Kyoto on day trips, we decided to stay overnight for a change and used this Hotel as a family. We checked in early and planned to sightsee around the Hotel, but it was so comfortable that we didn’t go out and instead relaxed in our Room. The building, made with locally sourced timber, had a wonderful atmosphere, and the Room Facility was new and very pleasant. All of the Hotel staff were extremely helpful. Personally, I found the welcome sweets especially delicious. If I have the chance, I would definitely like to stay again.

We stayed with our dog, along with my parents—six of us and three dogs. From the warm welcome upon arrival, the staff’s service was outstanding, and we were overwhelmed by the magnificent exterior and luxurious lobby. We travel every year, and this is the first time I’ve written a Review for a Hotel. It was truly a 100% satisfying Hotel, and our whole family was able to spend a fun time together with smiles. It’s such a wonderful place that one night isn’t enough—we’re already planning to celebrate my parents’ 80th birthday here next year at Hotel Kawakyu. All of the staff were incredibly kind and helpful.

I stayed here for a fan event in Ariake. It was a shame I missed the late-night soba and couldn’t try it, but otherwise my stay was very comfortable. The large public bath was crowded at night so I skipped it, but it was pleasant in the morning. It was spacious with a great view. I’d like to stay here again.