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We stayed as a family. We were very satisfied with the Accommodation, the Onsen, and the meals. The building had a charming atmosphere (the stairs were a bit challenging), and we enjoyed a clean Onsen of excellent quality and delicious, high-quality cuisine. We were especially surprised by how good the meat, tofu, and rice were. Above all, we truly appreciated the heartfelt hospitality from all the staff. We were happy to receive so much helpful advice about getting around inside the property. We are also very grateful for your thoughtful consideration in providing an irregular Shuttle Service to the station. Although it is far away, this is a wonderful Accommodation we would love to visit again. Thank you for such a lovely time!

Everything—from the meals and the Room to the amenities and hospitality—was outstanding, and we were completely satisfied with our stay! The open-air Onsen bath in the Room was incredibly convenient, as we could soak anytime we liked, and it felt wonderfully luxurious. Also, because this Accommodation has only 10 Rooms, we rarely crossed paths with other guests at “Owl no Yu,” so we could relax and enjoy the Onsen as if it were private. The kaiseki dinner was exquisite across the board. In particular, the miso-glazed eggplant (dengaku) and steamed eel rice left a lasting impression—they were truly delicious. You could really tell each dish was prepared with great care, and we enjoyed every bite to the very end. Breakfast was also excellent. It was my first time trying Nanban natto, and I liked it so much I wished I could take some home. The rolled omelet was fluffy and delicious as well. From the cuisine and Onsen to the Room—and above all, the heartfelt service from all of the staff—this was a wonderful Accommodation that satisfied us in every way. If you’d like to unwind in an Onsen while enjoying a drink and spend a relaxing holiday forgetting everyday fatigue, this is exactly the right place. We would love to visit again!

I stayed at this Hotel for the first time after wanting to for a long time. I stayed in a Room with a terrace, and it was spacious enough to relax comfortably on the terrace or sofa. The Room was also kept very clean, which I was happy with. Breakfast was delicious as well. I would like to stay again.

This Accommodation is highly recommended. The Room was clean and comfortable, and with the fresh greenery of the season, the semi-open-air Onsen was absolutely wonderful. The front desk staff were also very helpful, and we had a pleasant stay. The location and surroundings are excellent. It’s an Accommodation I’d love to visit again. Next time, I plan to choose the largest Room with an open-air bath.

We stayed in a two-room suite with a view of the townscape roofed with Sekishu tiles. The view itself wasn’t great—more like looking at the neighboring house—but it was more than made up for by the hospitality and the food. This wasn’t typical Ryokan cuisine; the dishes were thoughtfully prepared using local ingredients. Hot items were served hot and freshly made. We stayed on the day of the fireworks festival before Obon. After taking a bath, we lay down until dinner, watching the sunset and listening to insects—it felt wonderful. We went to Yakushiyu before dinner, but it was hot while waiting there, and since the Accommodation’s bath was so good, we wished we had used the Accommodation’s bath in the evening and gone to Yakushiyu early in the morning instead. In the hallway, as part of their hospitality, there was a refrigerated case where each guest could choose one drink—beer, juice, or water. That made us happy. And about the fireworks: we expected a small rural display, but it kept going for nearly 30 minutes without getting boring—it was very well planned. We’d like to stay again around this time next year before Obon.

We had a very comfortable stay. The building has a stylish Japanese-modern design, and the food was delicious. The staff who welcomed us were very kind, shared various stories with us, and were friendly and reassuring. The staff assigned to our Room were also very kind. If I had to mention one thing, I wish the view from the bath in the Room had been better.

I stayed here again on a trip to Kyoto with my daughter. As always, I was completely satisfied with the hospitality, the food, and the location. In every situation, the staff’s service was truly outstanding. I would definitely like to stay here again in the future.

I booked with No Meals Included and didn’t expect too much for the price, but it exceeded my expectations in the best way. First, the front desk staff were incredibly courteous and impressive. The Room was spacious, spotless, and came with a bathtub. While the public bath isn’t large enough to be called a big bathhouse, it was perfect for soaking slowly in warm water. I honestly found myself thinking, “Is it really okay to stay here on a weekend for this price?”—almost feeling guilty. This time I didn’t add breakfast due to my plans the next day, but it looked very delicious. When we stopped by in the evening to pick up our stored luggage, you kindly lent us towels because we were soaked from a sudden heavy downpour. From start to finish, it was truly a Hotel full of outstanding hospitality. Thank you very much.

We stayed at Nino Kura with two adults and, at short notice, added one child (2 years old). We had both dinner and breakfast at the main house restaurant, and I was amazed by the dinner table setting. The menu listed the date of the day, and everything—from the plates and decorative plants to the cutlery—was thoughtfully curated. Dining in such a carefully crafted space made the meal truly exceptional. As I wrote in the title, it really felt like “God is in the details.” Breakfast wasn’t as showy as dinner, but the refined Japanese breakfast was comforting. It started with appetizers, and I didn’t expect dessert at the end!!! As for our Room, they prepared items for our child as well. These small touches made our stay very comfortable. The free-flowing Toi Onsen hot spring was also wonderful.

We booked the “Chef’s Choice Kura Twin” Plan and stayed in Room 101 of the MOSO building. The Room was a very comfortable size for two people. The beams, the safe room, and the steep stairs were all experiences you don’t usually get to have, so they felt truly special. The dinner we had been looking forward to was delicious. In particular, the rich flavor of Togeshita beef and the vivid colors of the corn bavarois appetizer left a strong impression. We chose an anniversary Plan, and we were delighted to see our requested message along with a ribbon. At breakfast as well, staff offered refills at just the right time, and they also knew we were staying on an anniversary Plan and kindly took photos for us—making it a very pleasant time. It was a stay that made us feel truly welcomed—both by the Accommodation and by the town! We also loved the Takehara Campbell juice listed on the lounge and restaurant drink menus. It’s grape juice, but I’d never tasted one with such clarity before. We had it again at a roadside station after checkout—and even bought more to take home. A couple of small things we noticed: Dust had collected in the basket in the washroom. Each time we entered to use the sink, the toilet lid sensor reacted and opened automatically; we would prefer it without automatic opening/closing.

This was our first trip together, and we stayed here to celebrate her birthday. The Room and service were excellent, but above all, we were truly impressed by the meals. Both breakfast and dinner were a wonderful experience. We would definitely like to stay again.

I still couldn’t forget the wonderful impression from our previous stay, so we chose to stay again on this special occasion—our family member’s birthday. During our stay, the Hotel surprised us with a birthday cake, and we were truly touched by their thoughtful gesture. Inside the property, we enjoyed strolling through the historic Kasuien and the beautifully maintained gardens, spending a relaxing time while feeling its long history and charm. Throughout the Hotel, you can sense the dignity and elegance that comes from being loved by many notable figures and historical personalities. For dinner, at my son’s request we had teppanyaki; not only was the food excellent, but the attentive hospitality made it a memorable experience. The spacious, comfortable Room and the soothing Onsen were also wonderful, allowing us to unwind and forget about everyday life. Thanks to the warm hospitality of all the staff, it became an irreplaceable birthday. We sincerely appreciate everything. We would love to stay again when we visit Kyoto.

From the warm welcome to the heartfelt farewell, every moment was comfortable and truly luxurious. We were completely satisfied with everything—the atmosphere, the Room, the bath, and the meals—but above all, we were deeply impressed by the attentive hospitality and thoughtful care of all the staff, and would love to visit again. I am left-handed, and at dinner on the first day I moved my chopstick rest myself. Then at breakfast the next morning, my chopstick rest had been set for a left-handed guest—I was truly moved...! Thank you so much for noticing even such a small detail.

My 84-year-old mother wanted to eat conger eel, so the three of us visited together with my niece. We had a Reservation for the Yama-no-Iori Room, but since there was a cancellation, we were upgraded to a Room with an open-air bath, which made us very happy. There were many international staff members, and their service was truly pleasant and welcoming. The food was consistently delicious as always—nothing to complain about. We enjoyed conger eel in many different dishes: sashimi, grilled, shabu-shabu, sukiyaki, and more. The salt-grilled sweetfish was also excellent, and it was my first time trying sweetfish rice—delicious and very satisfying. My mother and I have visited several times before; it was my niece’s first visit, but she really liked it too, which we were glad to see. Just one thing: my niece said the pillow was a bit low, which was the only disappointment. We will be back again in October for the matsutake dishes with three families—my parents’ family and my sister and her husband’s family as well. Thank you very much!

We stayed in the detached Akiseian. It had a large open-air bath attached to the Room, and since the weather was nice, we enjoyed it many times. The hot spring water was slightly silky and felt wonderful. The food was delicious, and there was a wide variety of sake to enjoy. It seems other detached Rooms also have large private baths, so we would like to stay again in a different season.

Conveniently located near the train station and department stores. The Room is clean, spacious enough, and quiet.

Just as the Reviews said, every dish we had been looking forward to was truly delicious. We were impressed by the careful seasoning and attention to detail, even in the side dishes. The Facility felt historic, but everything—including the bath—was well maintained and very clean. We were looking for an Accommodation with a tatami Room so it would be comfortable for our one-year-old. We were a bit nervous that our child might touch the hanging scrolls or shoji screens, but our meals were served separately from other guests, and it was still very easy to spend time here even with a child. Above all, everyone at the Accommodation was warm and welcoming, which made our stay truly comfortable. We’re sorry for any trouble caused by our child, but we sincerely appreciated your kind support until the very end. We visited as a family to celebrate my parents’ 60th birthday, and they were extremely satisfied. It became a once-in-a-lifetime family memory. Thank you very much.

We stayed here for my husband’s birthday trip. Our Room faced Mt. Fuji, and the view was amazing—we could see Mt. Fuji clearly even from the open-air bath. The meals also included Mt. Fuji-themed dishes, which we enjoyed with all five senses. There was a fireworks festival at Lake Kawaguchi, and the hotel prepared special seating on the rooftop so we could watch comfortably. We were also able to make a Reservation for a surprise birthday cake through the website, and it was served at our requested time. The service was excellent, and we would love to stay again.

As a rare Onsen Accommodation that uses 100% free-flowing natural spring water with no added water or heating, it immediately caught my interest as an Onsen lover, so I decided to stay here. The Onsen was a little hot, but the water was very clear and felt wonderful. The Key Bath and Standing Bath were fascinating along with their history, and the private riverside bath offered a relaxing soak while looking out over the Yoshii River stream—truly a pleasant Onsen experience. The building has a great atmosphere and feels calm and comfortable. The staff were also kind, courteous, and welcoming. I had a genuinely enjoyable stay, but considering the price, there were a few disappointing points. For an Accommodation in this class, I expected complimentary drinks (free flow), but that wasn’t the case—even items in the refrigerator were charged. There is tea in the Room, but no coffee, and there is no coffee service in the lobby either. After dinner there was wine, alcohol, and coffee service at a house across the street where we could relax for a while, but snacks to go with drinks still cost extra. Since this is such a lovely place overall, I only wished these kinds of services were offered just a little more generously.

I booked Hotel Chinzanso Tokyo, where you can enjoy the sea of clouds, to celebrate my wife’s birthday. What surprised me first was that I had requested a birthday message plate at “Il Teatro,” the Italian restaurant we reserved for dinner, and the Hotel coordinated everything so wonderfully that at check-in they presented my wife with a handwritten birthday message card from the staff. Honestly, I was deeply moved by their hospitality. As an IKYU Diamond member, we received a Room upgrade, and they also kindly suggested switching to a suite (for an additional fee). The upgraded garden-view Room was spacious with an excellent view—we were completely satisfied. The sea of clouds was truly magical; it looked different depending on the time, and no matter how many times we watched it, we never got tired of it. Service at “Il Teatro” was also outstanding, and we had a memorable birthday dinner at a window seat overlooking the garden. The food was delicious, and the recommended Chardonnay was exceptional—exactly my kind of white wine. After that, we went to the bar for cocktails and returned to our Room, but we were having such a great time talking that we ended up missing the final grand sea of clouds show. Talking with my wife about making Hotel Chinzanso Tokyo our annual birthday tradition, we promised each other: “Next year, let’s dine in one of the private rooms used for Hanzawa Naoki filming—and this time we’ll definitely watch the grand nighttime sea of clouds from our Room.” It became a wonderful memory for us. Thank you very much! We will be back!