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My wife and I stayed here for four nights and five days on our golden wedding anniversary trip. The meals and service were excellent. We also truly appreciated the beautifully and carefully written travel itinerary, which became a wonderful keepsake. Thank you very much.

I love the calm atmosphere of Tateshina Tokyu Hotel and have stayed here several times. Its setting in the forest, the dignified yet unpretentious interiors, and the quiet time you can spend here offer a charm that is hard to find at other hotels. This time was no different, and it reminded me again how much I like this hotel. Also, though it’s a small thing, I really like the toothbrushes in the guest rooms. They’re comfortable to use, and I can feel the hotel’s thoughtfulness even in these details. I hope you will continue with the current ones. On the other hand, precisely because I’ve been coming for many years, there are a few things that disappointed me. The biggest one is that Japanese dinner has been discontinued since this year. On a Multiple Night Stay, we used to enjoy being able to choose “Western tonight, Japanese tomorrow” within the hotel itself. Especially for us—who prefer not to drive once we arrive and instead relax in the forest or inside—the option was very important. French cuisine certainly has its appeal, but having Western meals both nights makes it feel like a slightly different hotel than before. I would be happy if Japanese dinner becomes an option again someday. I was also sorry to hear that the garden pool, long loved by guests, has ended operations starting this year. I understand it was due to aging facilities (Facility), but combined with the end of Japanese dinner options (Facility), it feels as though some of what made Tateshina Tokyu special is gradually disappearing. One more thing I would love to see enhanced is the in-house library collection (Facility). This is such a quiet Hotel where you can relax while looking out at the forest—perfect for reading. The current selection feels lacking not so much in quantity as in curation quality. If there were more books that you’d want to pick up specifically because you came to Tateshina—on Shinshu’s nature and culture, mountains, architecture, travel writing, literature—it would make time spent at this Hotel even richer. I’m not asking for new facilities or services one after another. Rather, I hope you will continue cherishing and preserving what makes this Hotel unique. These comments come from someone who truly likes this Hotel—and I hope to keep visiting for many years to come.

This trip was with my mother, who is turning 91. The building felt a bit old, but it was thoroughly cleaned and we had a very comfortable stay. At the dining venue, whenever dishes ran low they were replenished right away, and the staff even came to our table to let us know when refills were available. It was clear that everything was run efficiently with no waste. This is an Accommodation I would like to stay at again.

We stayed here to celebrate my spouse and me turning 70. The Room with an open-air bath was spacious, and we were able to relax comfortably. The Onsen water quality in the large public bath was excellent. We could choose different temperatures depending on the area, and we were very satisfied. The meals were also very delicious. It became a memorable celebration. We would like to visit again.

It was a comfortable twin Room, and we could even see Lake Kawaguchi from the Room window. The amenities included everything we needed. Dinner was a half-buffet, which made it easy to choose just the right amount. The breakfast buffet let you make your own seafood rice bowl, which made it even more satisfying. I’m only disappointed that I missed the ochazuke time from 9:00 PM (I fell asleep). When visiting Lake Kawaguchi again, I’d like to stay at Breeze Bay again.

We stayed for one night after trekking to Happo Pond via the Happo Gondola. I had stayed here once about 20 years ago, and I still remembered how pleasant the bath was and how clean the Room felt. This time, I had the same impression. The building has aged, but the Rooms are still clean and the bath is just as relaxing as ever. Dinner may have improved now that all-you-can-drink alcohol is included. As for dinner, there were quite a few items that seemed like frozen foods (such as pasta and fried chicken), but for our eldest daughter—who is a picky eater—the flavors were reliably familiar, and she was happy that she could eat everything (lol). After trekking, being able to take a bath, have a meal, sleep in an air-conditioned Room on freshly washed sheets—and at this price—was extremely satisfying. It may not be ideal for those looking for a stylish highland resort experience.

All staff were very kind. We had a great time. The view from our third-floor Room was excellent, and the meals were delicious.

There are not many staff members, but it was easy to see which services they focus on, and I felt it is a comfortable and welcoming Hotel. The fresh flowers next to the elevator were very soothing. The Room was spacious and clean, and there was a water dispenser in the hallway where you can enjoy delicious cold water. The bath is an Onsen with plenty of space to relax, and breakfast in the morning was exceptionally delicious. I wanted to thank you in person for the wonderful breakfast, but our timing didn’t match. It helped me recover from my fatigue and left me feeling refreshed and energized.

We were blessed with great weather and were extremely satisfied with the stunning views and the delicious, carefully prepared dishes (there was more than we could finish). The Asian foreign staff member who served us was very courteous, and their smile in particular left a lasting impression, making our trip truly wonderful. It’s far away, but this is an Accommodation we’d love to visit again.

Every year, I stay here on my way home from work. The Room with a view of Mt. Shari is spacious, quiet, clean, and has excellent air conditioning. The TV is small. The Onsen is also great. For meals, you can order à la carte at the restaurant and add a 60-minute all-you-can-drink plan for 1,500 yen. Sashimi dishes have disappeared from the menu... The staff are polite and welcoming, with friendly smiles.

We stayed for a family trip with breakfast only. The room has four beds, and thanks to the two-seater sofa and table, even four adults could relax comfortably. The bathroom area was spacious and clean, and we enjoyed a relaxing bath. The view from the window and from the restaurant was wonderful, and breakfast was delicious. Since this trip was mainly for sightseeing, next time we’d like to spend more time relaxing at the Hotel. Highly recommended.

In every way, this was the best Hotel I have ever stayed at. I will make another Reservation through IKYU.

We stayed in a private cottage with an exclusive dog run! The cottage was very clean, quiet, and extremely comfortable.\nDinner was catered in the Room, but there were no drink services, so we went to a convenience store in the evening to buy some. We strongly felt it was necessary to bring our own items in advance.\nThe reception was far from the Room, and the guidance felt a bit rough, so we rated it 4 stars. However, we were very satisfied with the Room and found the hinoki bath soothing. We will stay again!

A Full Onsen Experience Peace and quiet, open-air Onsen baths, and great meals Perfect if you’re looking to relax and unwind Friendly service, delicious food, and a wonderful setting If you’re lucky, you may even have the large open-air bath all to yourself Private open-air baths are also available for free use

We stayed here for the Nagaoka Fireworks Festival. The building seems old, but the Room, floors, and Facility are clean. The meals are very delicious. There was plenty of rice, vegetables, and side dishes, and we ended up eating too much at every meal. The Onsen has several types of baths, so you can relax and enjoy it comfortably. We would love to stay here again for the Nagaoka Fireworks Festival next year.

It was excellent. There were four highlights in particular. 1. Riverside dining. Eating near the river has a wonderful atmosphere. You hear frogs and birds, and their sounds change over time. The sound of the rapids stays constant while subtly shifting. As it gets darker outside, the overall colors gradually change. Lights come on. Even the air changes—what feels bright and cheerful becomes cooler and refreshingly crisp. It’s fascinating how, compared with the start of the meal, it can feel as if you’ve moved to a completely different place. In that setting, dish after dish is served—luxurious, plentiful, and delicious. And after having some drinks and getting pleasantly tipsy, by the time it hits you the scenery around you has transformed as well, which adds even more charm to the experience. 2. Fireflies in flight. About a one-minute walk from the Accommodation, we were able to see many fireflies. The path is very dark, so you need to be careful—darker than expected. Countless fireflies were flying through the space between a bridge and the river below it. Some even came within about a meter right in front of us. We could clearly see them flying—and we saw so many of them. The swirling dance of blinking lights conveys something mysterious about life itself. 3. Private Onsen baths. There are four private Onsen baths, and every one was wonderful. I think the water quality is excellent—a slightly sulfur-scented Onsen. It’s my favorite type of water quality personally; I don’t find places like Shuzenji, Izunokuni (Izu-Nagaoka), Yugawara, or Izu-Kogen quite as good for my taste, but I really liked Yugashima’s Onsen. 4. The river view from our Room terrace. Even more than the view itself, hearing all the natural outdoor sounds—including the flow of the river—was incredibly soothing. I brought a Mozart DVD and asked staff to prepare a DVD player for me, but while listening to Yugashima’s river and nature sounds I completely forgot to watch opera at all. There wasn’t anything negative in particular.

As the Facility has been renovated, it was very clean and comfortable. The Onsen water is clear simple spring water, and it differs slightly between the indoor bath and the mixed-gender bath. We were also told that each nearby Onsen Accommodation has its own unique features. Thank you as well for the staff’s hospitality.

We stayed for two nights as a family. As this is glamping within a golf facility, it’s set on beautifully maintained lawns, and we were able to relax very comfortably—almost like staying at a Hotel. Even though it was summer, insects didn’t bother us much. We did notice a slight vinyl-like smell from the tent, but the interior was spacious, with two air-conditioning units and adjustable lighting, so it was very comfortable. The bathrooms were also very clean, which made it reassuring for women as well. The Italian meals were excellent and very generous in portion size. We stayed for two nights, and they changed the menu for us; everything was delicious. I can’t go into details, but they were also considerate of our picky-eating son—I felt sorry to trouble them—but we truly appreciated their thoughtful attention. Because it’s all-inclusive, I was disappointed that I don’t drink alcohol, but my husband does and seemed extremely satisfied being able to enjoy a variety of drinks without hesitation. We couldn’t make it to bar time due to our schedule, but it sounded like there was a great selection and we would have loved to try it. There is some distance between the clubhouse where you dine and the tent where you stay. Shuttle Service is generally provided, but if you want to walk instead, please note that walking may not be allowed during certain hours (possibly for safety reasons). At night, it was lovely to stroll from the clubhouse back to the tent while looking up at the sky. There’s also a “German Village” within driving distance; we enjoyed activities like putter golf with our children. We didn’t overpack our schedule and spent two relaxing days—making wonderful memories.

With its high ceilings, the space felt open and truly luxurious. Both the bath and sauna were spacious, allowing you to relax at your own pace. The sauna also offers self-service löyly, so it heats up properly—an authentic setup that even sauna enthusiasts will be satisfied with. It was also impressive how the concept was consistently carried through to the smallest details, from pajamas and cooking utensils to lighting, reflecting the owner’s careful attention. From the large windows, we enjoyed panoramic views of lush greenery and Mt. Omuro, which were soothing both in the morning and at sunset. For breakfast, we grilled dried fish ourselves; it felt special in a way that’s different from a Ryokan experience, and it was delicious. The space, Facility offerings, and views were all outstanding—an Accommodation we’d love to visit again in a different season.

Although we arrived much later than our scheduled check-in time, the staff kindly assisted us without any sign of displeasure. We are truly grateful. The three of us stayed, and the price per person was very affordable. Despite the low cost, it was a comfortable and wonderful Accommodation. We would definitely like to stay again next time. Thank you very much!