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We chose the Surprise Plan for a celebration, and the communication was very courteous. The Room and open-air bath were spacious, relaxing, and very clean. We were also happy to have plenty of free drinks. We chose the wagyu course, and everything was delicious. The staff were friendly, and we enjoyed chatting with them as well. Being able to adjust the open-air bath ourselves meant we could always soak at just the right temperature, which was a great feature. Breakfast was also excellent. We felt refreshed in both body and mind, the surprise was a success, and we’re truly glad we chose this place. We’d love to stay in one of the other Rooms too!

I stayed during the lovely summer season.\nBecause it was a weekday, they upgraded my Room, and I was able to enjoy a very spacious Japanese-style room.\nThe town itself has a calm, homey feel and hasn’t been overly commercialized for tourism; being surrounded 360 degrees by nature—green and blue—was truly refreshing for both body and mind.\nThe building has been renovated, so it didn’t feel old and everything was kept clean. However, from the entrance to the lobby there were everyday items that felt a bit cluttered, which was a slight downside for anyone looking for an escape from daily life.\nThat said, the gentleman at the front desk was very kind and warm-hearted, the meals (both dinner and breakfast) were delicious, and the staff’s thoughtful hospitality made me feel like “it’s like coming back to Grandpa’s house,” so overall I’m glad I chose this Accommodation.\nThere is an open-air bath, but it felt slightly exposed as if someone might be able to look in from outside, so in the morning I used only the indoor bath.

I booked at a great price with a coupon, so I wasn’t expecting much, but I was very happy that the meal included grilled salt ayu. I recently stayed at Suimeikan in Gero, but they didn’t serve ayu. All the staff were pleasant and made me feel relaxed. I visit every year to pay my respects at the grave, so I’ll stay here again.

This was my second stay. Last time I traveled solo and used a twin room as single occupancy, but this time I stayed with my partner (my wife) for 3 nights and 4 days. I booked a twin Western-style room for the first two nights, and a Japanese-Western style room for the third night because the twin was unavailable. However, thanks to the Hotel’s kindness, we were upgraded to a very spacious Japanese-Western style room for all three nights. Thank you very much. The main purpose of this trip was the Sapporo Snow Festival for the first time in six years. With hotel prices in central Sapporo rising sharply recently, we chose this Hotel again because we had a great experience before. When comparing rates, this Hotel with breakfast and dinner can sometimes be cheaper than central-area hotels with breakfast only (depending on when you make your Reservation). This time we rented a car from the airport, but if you are not used to driving on snowy roads, taking the bus is honestly recommended. Also, at this Hotel, if the schedule works out, using the free Shuttle Service bus is an excellent value. We used the Shuttle Service one-way from the Hotel to Sapporo Station on our second day (they were running five large buses). After enjoying the Snow Festival, we returned to the Hotel by taking Jotetsu Bus “Kappa Liner,” using its last service (departing 17:00 from in front of the station). On day three, we relaxed by visiting nearby Hoheikyo Onsen for a day trip bath and their famous curry, and took an easy stroll around town in the snowy hot-spring area. As for the Hotel itself, you can enjoy various baths at both an underground Onsen area and an observation bath & open-air bath on the top floor. That said—perhaps because there isn’t enough source water volume for baths of that size—the “Onsen feel” is slightly mild. Meals were buffet-style for both breakfast and dinner. Given that it was peak season at such a huge Resort Hotel, it gets extremely crowded in a massive dining venue, so it’s better to avoid peak times. The buffet selection may not match top-tier luxury resort standards, but it was satisfying—for example, breakfast included seafood bowls where you can add as much salmon roe as you like. If you’re visiting Sapporo for sightseeing, staying in central Sapporo is convenient; however, this Hotel offers great value with breakfast and dinner included plus Onsen access—and even free Shuttle Service buses from near Sapporo Station—so I may well return for a third stay. One extra note: the new wing has three glass elevators, and two regular elevators on the inner side of the building opposite them. The glass elevators have great views, but in midwinter (around -10°C), they are very cold inside, so we ended up using the inner ones most of the time.

The staff’s friendly greetings and thoughtful hospitality made our stay very comfortable. I finished every last drop of the soy milk hot pot at breakfast—it was delicious. I made a Reservation here to see the starry sky. Unfortunately it rained, but the nighttime lights of the Onsen town seen from our Room window were also wonderful. I was captivated by Hirugami Onsen’s silky-smooth water. Thank you very much.

The Onsen water quality was excellent in both the large public bath and the private reservable bath. I wished the bathing hours were extended until around 2:00 a.m., as I would have loved to soak one more time. The complimentary fondant chocolate and cold tea in the post-bath lounge were delicious. The brunch curry topped with roast beef was luxurious, beautifully presented, and very tasty. Being able to enjoy the perfect combination of Ureshino Onsen and Ureshino tea truly helped me recharge with nature’s energy. Thank you very much—I would love to stay again.

I stayed in a Room with an open-air bath, and the Room was simply outstanding. The spaciousness, cleanliness, design, and the in-room Onsen were all excellent. Since we didn’t order meals this time, we had limited interaction with the staff, but we didn’t experience any inconvenience. I’d love to visit again.

Although we stayed on a discounted Plan due to minor issues, the Room was spacious and very comfortable. It almost felt too large for two people. When we asked in advance for dinner recommendations, many places were closed after the holiday, so the staff kindly checked which restaurants were open and even called us back. At check-in, they also carefully explained how to get there. We were truly surprised and moved by such warm hospitality. The izakaya they recommended gave us a wonderful evening—delicious food from the kind owner and friendly regulars made it unforgettable. Thank you for your excellent service. We will definitely stay again!

Stayed overnight after skiing at Shiga Kogen After check-in, straight to the open-air bath! Then draft beer at the all-you-can-drink corner. There were snacks too—the mixed nuts were delicious. Dinner buffet featured teppanyaki beef, with red wine, and lots of other options. Breakfast was tasty as well. If I didn’t have to drive, I’d have enjoyed the all-you-can-drink from the morning too (lol). The building is old, but they’ve clearly worked hard on renovations. The woman at reception also made a great impression. It’s a shame the dead grass along the road makes it look a bit abandoned from outside. I’ll be back.

We were able to stay at a great price, and the meals were incredibly delicious and very generous—we really had to work hard to finish them. There was Hida beef served both teppanyaki-style and as sukiyaki, and the vegetables were fresh and very tasty. We also reserved the bath for private use, and we were moved by the breathtaking star-filled sky. There was no air conditioning, but it wasn’t a problem. The Room was old, but we knew it came with that condition, so it was fine. Our whole family was so satisfied that we all said we’d like to stay again. With souvenirs included as well, I think it’s a truly wonderful Ryokan.

After arriving at the Accommodation and taking a short break, we headed to the spacious open-air Onsen. Other guests were already there and said the water was amazing—like a beauty serum. After trying it ourselves, we completely agreed. The silky-smooth water felt incredibly soothing. The cave bath seemed even more moisturizing, making it an Onsen you could stay in forever. Not only was the large public bath wonderful, but the in-Room bath was also beautifully made of stone. I can’t even count how many times we used it during our stay. The meals were also delicious, and we were very satisfied. We also really enjoyed sightseeing at Kikuchi Castle Ruins, Yamaga’s Sakura-yu, and Kikuchi Gorge.

After descending from the mountains on the second night of my two-night stay in Shima Onsen—somewhere I had long wanted to visit—I stayed at this Accommodation. It is located in a quiet area, and the beautiful views of the Shima River from both the Room and the baths, along with the excellent spring quality and comfortable temperatures, made me very satisfied. The three large public baths were each enjoyable. The proprietress’s picture-story show and talk, which she has continued for 33 years, were skillful, fun, soothing, and highly recommended. The staff were also polite and very pleasant, providing attentive hospitality throughout. This is one Accommodation I would like to stay at again.

We stayed this time as a family of four. We first discovered this Accommodation when we stayed here on a tour more than 10 years ago. Since then, we have returned many times for motorcycle touring and family trips. It is also in a great location for visiting the nearby Ainu Kotan and local handicraft shops. The delicious meals—and above all, the Onsen—everything deserves top marks. We will definitely be back again.

The Onsen water quality is unquestionably top-class. My wheelchair-using parent could also access the private family bath and move around the property with ease. Thank you. Opinions may vary about the meals, and I can’t say how true gourmet diners would feel, but we really liked the half-buffet. Personally, I think a full buffet would be fine. It’s a very good Ryokan.

I walked from the station to the Hotel while sightseeing along the way. I visited a shrine before checking in, and when I did check in, my Room had a view of that shrine. Since it was easy to get there from the parking lot side, I thought I might have been better off checking in first, but the view of the sea from the slope below the shrine was wonderful, so it felt like I got to enjoy it twice. The meals were served in small dishes that were easy to pick up, so dining went smoothly. Everything was delicious and very satisfying. The bath was also great, but if I had one request, the shower position was low and a bit difficult to use. Since it was a Sunday stay, it was reasonably priced and much appreciated. I would like to stay again if I have another opportunity.

It was very close to Dogo Onsen Honkan, and it was very convenient—easy to go back after my Reservation and also close to the shopping arcade for shopping. Breakfast was included, so I had it in the morning, but it was quite disappointing. I expected something like a Business Hotel breakfast, but there wasn’t much to eat and I struggled. I’m glad I didn’t add dinner. Still, because of the convenient location, I think I’ll use it again.

I stayed here with two friends from out of town. I’ve stayed at various Hotels in Akiu Onsen, but Hana no Yu’s buffet was outstanding! You can make your own drinks, and there was a wide variety of delicious dishes from appetizers to desserts. The Room was very clean and I was very satisfied. There are three Onsen baths, so we were able to fully enjoy them. I’d love to visit again.

We chose the BBH Group for the first time based on our junior-high and high-school children’s wishes: they wanted a buffet-style meal and, if possible, karaoke or table tennis. The Reviews here were very helpful. We arrived around 2:30 p.m., and we were able to check in; Happy Hour had already started as well, which we appreciated. There was no explanation about karaoke, so we had to ask ourselves, but we were able to make a Reservation. Badminton and table tennis could be enjoyed without a Reservation. We brought our own badminton rackets. The staff were friendly, and we enjoyed BBH’s signature Happy Hour oden and drinks, the buffet meals, and the late-night soba served from 9:00 p.m. We also enjoyed items like minced tuna and salmon at breakfast, though I felt they could have been offered at dinner as well. Since everyone seems to have dinner at the same time, waiting for the only elevator took a while, so we used the stairs. Even if it’s not used often, there was far too much dust buildup. In the game corner as well, there were visible streaks of dust on top of surfaces. With 30% PayPay points applied, our out-of-pocket cost came to just under ¥10,000 per person, which felt reasonable.

We stayed as a family of four in a Japanese-Western style corner Room. It was spacious and very relaxing. We were so satisfied that we almost felt bad for the price. The Ikaho stone steps were also close to the Hotel, which was convenient. The open-air bath was excellent. We would love to visit again.

We stayed as a family. The private bath was great, but we were a little late for check-in and the time slot we wanted was already booked, which was disappointing. The food and everything else were better than expected. The Room we stayed in was spacious and excellent. We will come again.