Seluruh negara × Akomodasi untuk berjalan-jalan di kawasan Mata air panasKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 2Halaman 目

I had a very pleasant stay. All of the staff were extremely courteous, and the restaurant team in particular was attentive to each guest and kindly took care of us. Not only the room but also the hallways and other areas throughout the property were well maintained and spotlessly clean. Thanks to the warm hospitality and comfortable environment, I was able to relax and enjoy my time here. I would like to stay again if I have the opportunity.

The relaxing Akayu getaway I had been looking forward to. I was worried because of the heavy rain, but from the moment we arrived, the warm hospitality made it possible for me to spend a truly peaceful time with my mother. The meals were beautifully prepared—delightful to enjoy with all five senses—and gently seasoned. Above all, thanks to the heartfelt care of the entire staff, we were able to create wonderful, lasting memories. The Akayu hot spring water that soothes both body and mind is simply superb. This is a Ryokan I would love to visit again. Thank you very much.

Meals were served in the Room, so we could relax and enjoy them without worrying about other dogs. The seasoning was excellent, and we were served freshly cooked rice—it was truly delicious. The amenities were well stocked, and we were happy that jinbei were provided instead of yukata. Every staff member was pleasant, and we had a wonderful vacation. We would definitely like to visit again.

This was my second stay at this Hotel, and once again everything was perfect. The hospitality is outstanding, and every member of the staff is truly impeccable. The interior design is tasteful, the meals are delicious, and I highly recommend this Hotel. Having lived abroad for many years and stayed at many top-class Hotels around the world, Kinugawa Kanaya Hotel is one of my favorites.

This was my second stay this year, and I’ve already made a Reservation for my next visit. Everything about this Accommodation is satisfying. I have a regular place in Fukushima where I’ve stayed more than 15 times in total, but this one surpassed it. I don’t usually read Reviews, but above all, the meals are outstanding—the head chef’s skill really shows, and I look forward to the delicious food every time. Most of all, the staff’s service is excellent. With only a small number of Rooms, it feels private and truly special. This time, when I mentioned that I wanted to eat peaches since we were in Fukushima, they kindly stopped by a peach shop even though they were busy. Thanks to that, I enjoyed a wonderful dessert and was very satisfied. This is the kind of Accommodation that makes you want to come back again.

We stayed here as a family of four during summer vacation. We chose the No Meals Included plan because we planned to enjoy street food along Dogo Onsen’s Haikara Street, and it turned out to be an outstanding stay: everything was spotless, the Onsen was excellent, the futons were very comfortable, and access to Haikara Street was great. Above all, the staff worked seamlessly as a team and responded quickly and courteously—it was truly impressive. Our whole family agreed we were lucky to find such a wonderful Accommodation. This time we booked No Meals Included, but the Ryokan meals also looked delicious, so next time we’d like to stay with meals included. It’s an Accommodation we would definitely love to visit again. Thank you very much.

We visited to celebrate my father’s 80th birthday. It was a long drive from Yokohama to Nagano, but this was a wonderful Accommodation that truly made us glad we came. The in-room open-air bath was a little hot and needed some adjustment, but it was clean, spacious, and free of insects. The shampoo and conditioner also left our hair smooth and silky. (Some Ryokan at this level still leave your hair feeling rough.) All the staff who welcomed us were smiling, and during dinner the head chef served the main dish right at our table. Everything was delicious—made with local ingredients and carefully prepared with great attention to detail. On our way out, they even opened the souvenir shop in the main building earlier for us, so I was happy to be able to buy the souvenirs I wanted. My parents were very pleased as well, so we would love to visit again while they are still healthy.

It was a pity that the entrance gate was still under construction, with cones and blue tarps scattered around (I understand that unexpected earthquakes and heavy rain can take up manpower). This time, the meals were upgraded and were a delight to both the eyes and the palate. For breakfast, I would have been even happier if there had been a choice of bread. I will visit again—thank you very much.

I seem to have booked an accessible room without realizing it, and was shown to a first-floor guest room. The in-room bathroom was an impressive stone design with great attention to detail, and the tub had plenty of continuously flowing water. The stone flooring was also slip-resistant, which felt reassuring. The clear Onsen water was silky-smooth—an excellent bath overall. That said, because the first-floor room is almost level with the embankment, bamboo grass has been planted for privacy and the room felt a bit dark, which was disappointing. With the special blinds set at just the right angle, views from outside are well blocked. Whether it was the mattress or something else, I slept very soundly. The large public baths are on the 3rd floor (women), 2nd floor (men), plus there are additional baths in the basement including a granite bath and an open-air rock bath. It’s fun to enjoy a variety of baths around the Accommodation from morning onward, and my companion was very satisfied as well and seemed refreshed. There are stairs to reach some of the basement baths and the open-air rock bath, so even younger guests should take care. Dinner featured local specialties such as salt-grilled ayu sweetfish, followed by more unpretentious yet delicious dishes—overall a very positive impression. Breakfast was also served seated in private or semi-private rooms, so we could enjoy it calmly. After flood damage, tasteful renovations have been done throughout; starting with the lobby, everything felt comfortable overall. However, since it isn’t newly built, there were slight slopes here and there in places like corridors. Being along the riverbank also means small insects can’t be completely avoided in summer. A Facility where you can feel the atmosphere of a classic Onsen inn. If I have another chance, I’d like to stay in a guest room on either the 2nd or 3rd floor.

This was our first stay with my husband, a friend, and two dogs. The Room was spacious, and although it rained both nights, we were able to relax and take it easy. The dog run was covered with wood chips, so our dogs’ paws didn’t get muddy. Having a free-flowing hot spring bath in each villa was very appealing, and my Onsen-loving husband took many baths and was very satisfied. This time we chose the No Meals Included plan, but we bought cheese and bread from the shops introduced in the in-room guide for this Accommodation, and everything was delicious. We’ve been talking about staying for three nights next time. We’re looking forward to staying again. Thank you very much for your hospitality.

Everything was always clean, and I had a very comfortable stay! All of the staff provided wonderful hospitality. This time, I chose the “Tajima Beef Colorful Kaiseki” course! They carefully explained each dish, which made it even more enjoyable. I was able to fully enjoy Kinosaki at night.

It rained on the day of our stay, but the view from the upper salon of the rain-soaked, deep-green garden was wonderful and very soothing. Just as in the Reviews, every dish was delicious and truly impressive. The grilled ayu in particular was thoughtfully prepared and excellent. The cleanliness and service were impeccable. If I had to mention one thing, the large public bath felt a bit plain, so I think it would be even better with a little more atmosphere. I hope to visit again in a different season. Thank you very much.

This was my sixth visit in total, and I’m grateful to be moved every time. Thanks to the variety of room options and the warm hospitality of all the staff, I’m able to truly experience the sense of escape from everyday life that I value when traveling. What impresses me most each time is the food. The dinner menu is never the same, and the seasonal dishes have become the highlight of my stay. Considering today’s rising costs for all kinds of ingredients, I’m truly impressed and thankful to see the chef’s exceptional creativity and ingenuity reflected in every meal. One note of caution: because the food is so outstanding, you may find yourself drinking more—so if you enjoy alcohol, a bit of self-control might be needed (laugh).

This time, I stayed with my parents. In a word, it is a refined Accommodation—like a hidden retreat for adults. The lobby has high ceilings and an open, airy feel, with beautifully maintained gardens. Tasteful jazz plays from a glass vacuum-tube audio system. The staff are calm and friendly. When I mentioned at dinner that I am left-handed, the younger staff shared the information, and they had chopsticks set accordingly at breakfast the next morning—I was truly happy. Small touches like this mean a lot to guests. “Quality” includes the building and furnishings, of course, but what moves guests and makes them want to return is hospitality above all else. The meals were excellent, and the selection of alcoholic drinks was also outstanding. The tableware had great taste as well. My mother said the portion sizes were just right and she could fully enjoy them. That night all three of us said, “Let’s come again.” More than anything flashy, quietness, genuine hospitality from the staff, and delicious food are what make an Accommodation truly exceptional. I would love to visit again during pufferfish season.

The parking lot is less than a 1-minute walk from the Accommodation, but cars cannot be brought right up to the entrance, so the proprietress came to our car to pick up our luggage. Dinner was the Shige-no-Ie group dining Plan; the hot pot was served with their homemade broth instead of ponzu, and it was very delicious. The soba rice porridge served at breakfast was also very tasty. However, we chose a room with an open-air bath, but perhaps due to its age, one tile had come off and there were quite a few dirty bits of sealant and debris floating in the water, which was disappointing. There were several other spots that felt loose when touched, so I think they should be repaired before more tiles come off. My husband used it and said both the Onsen and the garden were wonderful, but my daughter and I couldn’t use it because it felt unclean, which was unfortunate. All of the staff were easy to talk to and spoke to my daughter every time they saw her; everyone was very friendly and it was great.

This Hotel exceeded my expectations—wonderful in every way and an amazing value. All the staff welcomed us with great smiles, and everyone we met at check-in, at the restaurant during dinner, and at breakfast provided excellent service, making our trip to Zao truly pleasant. I was also happy to see their thoughtful attention, such as calling the elevator in advance when we were heading that way. When we entered our Room, there were tea snacks plus chilled sweets in the refrigerator—at this price, I honestly wondered if it was really okay for us to stay here. The Room was also very spacious. The Onsen was of course fantastic, and we were able to use the Onsen at affiliated Hotels as well, which was a real treat for us Onsen lovers. We would love to visit again. Thank you very much.

This was an Onsen trip with my mother and two daughters. Overall, both my mother and I were very satisfied. The price is not cheap, so it goes without saying that the Facility, amenities, and meals were excellent, but above all, the staff’s attentive service and thoughtful hospitality were outstanding. The bath in our Room was wonderful, and we also enjoyed the large public bath that switches between men and women in the morning and at night. The Onsen is sulfur-rich and warmed us up thoroughly. If we have the chance, this is an Accommodation we would definitely like to visit again.

This time, my spouse and I traveled around Kumamoto by rental car with our two sons and stayed in Kurokawa Onsen. The atmosphere of the entire Onsen town was very calm—quiet, charming, and a wonderful place to relax at a leisurely pace. The quality of the Onsen water was excellent, and we felt deeply relaxed after bathing. The Ryokan staff were kind and attentive, and the Room was clean and comfortable. It was a very satisfying stay for our whole family and one of the most memorable highlights of our trip to Kumamoto. We highly recommend this Onsen destination for family trips as well.

I was able to spend a truly luxurious time surrounded by peaceful, lush greenery. The hospitality was outstanding. The Room and the meals—everything exceeded my expectations. I’d love to visit again in a different season.

This was our first trip with my daughter and her husband, our grandchild, and two dogs. The Room was very spacious, and our 2-year-old grandchild was thrilled—running around until bedtime. Our Room was on the second floor, and the area below seemed to be around the front desk, so we didn’t have to worry too much about noise for guests downstairs. It was also our dogs’ first overnight stay, so we were a bit anxious, but most guests on the same floor were traveling with dogs as well. We could hear barking here and there, which made it feel relaxed and heartwarming. Having meals served in the Room was wonderful. If I could make one request: dessert and soup were served at the same time during dinner, so I would appreciate it if the soup could be served first. The Onsen was excellent—I went in three times. A typhoon was approaching so unfortunately the weather wasn’t great, but when the rain stopped we took a walk with our dogs and grandchild. The Onsen town at night had a lovely atmosphere and was really nice. All of the staff were friendly and spoke kindly to both our grandchild and our dogs—we truly felt their warmth. It was a very enjoyable Accommodation that left us with lasting memories. P.S.: The Room had everything prepared, including a crate, pet sheets/pads, a lint roller (sticky roller), deodorizer spray, and more.