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The Japanese dinner was very delicious. Breakfast was just right as well. If I had to be picky, it would have been even better if rice porridge were an option for breakfast. That said, the staff were professional and made our stay very comfortable. The Room was clean and tidy, and having a massage chair was a nice touch. The bathroom in the Room also had a drying function, which was really helpful. There was a large public bath, a sauna, and a private family bath. The large public bath is available even late at night, so we could bathe after sobering up around midnight, which worked well for us. We would like to stay again.

This was my first stay. With only three groups per day, it’s a private pet-friendly Accommodation with a gentle, welcoming atmosphere. The cuisine was excellent, as you’d expect from a Ryokan—especially the sesame tofu and soba. Meals were served in a private dining room. Our dog happily ate the dog pizza. We stayed in the “Kuu-chan” tatami Room on the first floor, which felt a bit too spacious, but it was comfortable with no odors. The bath was a private reservable bath assigned to each Room. Since we visited in August, it was too hot outside to do much. We heard bears may appear around places like Enakyo Gorge. One downside was that a belly band (manner belt) is required inside the Room.

I hadn’t visited Arima Onsen for quite some time since the COVID-19 pandemic, but if I was going to return after so long, I wanted an exceptional place for both cuisine and Onsen—so I decided to splurge on this Accommodation. I had known the name Kinzan for years, but everything was far beyond my expectations, and my mother was absolutely delighted as well. This time we fully enjoyed the live conger eel kaiseki along with the Onsen, and if possible, we’d love to visit again during crab season.

Although we arrived in rainy weather, we were warmly welcomed by many staff members, making for a wonderful start that almost felt more than we deserved. The building, designated as a Tangible Cultural Property, has a rich sense of history, yet it is meticulously maintained throughout, allowing us to relax in complete comfort. In addition to the pleasantly warm and soothing Onsen, the cuisine was truly outstanding. On departure, they even took a complimentary commemorative photo and later sent it to our home—such a thoughtful gesture that made this an unforgettable memory. Everything was exceptional, including the hospitality, and this is an Accommodation we would love to stay at again. Thank you very much.

My first time on the Oga Peninsula. I was lucky to find such a wonderful Accommodation, and it made my summer memories even more special. I was completely satisfied with everything—the Room, the view, the meals, and the Onsen—but the quality of the Onsen water was especially outstanding. My partner tends to get facial redness from inflammation, and in summer it gets worse, possibly due to UV exposure. After soaking in the Onsen, the redness eased significantly, which made them very happy—they kept using the bath in our Room and even soaked their face repeatedly. If I could add just one request: my partner loves ice cream and tends to prefer Accommodations that offer it as a way to cool down after an Onsen bath. We would have been happy if there had been a small selection of ice cream available in the lounge. Next time, I’d like to visit in a different season.

This was my first time visiting Arima Onsen. I booked a good-value Plan with a lighter meal, but there was so much food that I’m sorry I couldn’t finish it all. The Onsen tickets were included, so I could enjoy other Onsens as well—it was wonderful. The Shuttle Service to the bus stop was very helpful. All the staff were very kind, and I was truly impressed. I would love to visit again.

The front desk staff were wonderful! Even though we checked in after midnight, they kindly accommodated us. We stayed here the night before heading to Kusatsu Onsen. This time, our family used the Special Room. As soon as we entered the Room, it was incredibly spacious!!! The bathroom in particular was huge and amazing!! There were plenty of amenities, which was really helpful—and when we opened the refrigerator, there were complimentary drinks!! There were also cup udon noodles on the table for each of us!! The service was excellent and we were very satisfied! For this price, the Room size and service are more than enough. A truly satisfying Hotel!! We would love to stay again.

The Seto Ohashi Bridge looked beautiful from both the Room and the scenic open-air bath, and the view was amazing! The meals weren’t served on large shared platters; each dish came in its own small bowl, all carefully prepared and truly delicious. We made a Reservation because we were looking for an all-inclusive Accommodation, and everything—the food, drinks, baths, service, and views—was outstanding. We would love to come again with our family.

This was our 10th stay or more, and thank you as always for taking such great care of us. The food and the Onsen were excellent.

Thank you very much for having us during our stay. The food was delicious, and we enjoyed our meals comfortably on a floor with a wonderful view. In particular, the handwritten message and lovely illustrations at breakfast were very soothing, and we truly felt the staff’s kindness. Thank you. Thank you as well for the Shuttle Service the following day. If there is a regular shuttle to the station, we would appreciate being able to use it on our return trip as well.

We stayed in the annex. As a Premium Suite, it is spacious and comes with a private garden. The amenities and towels are well stocked. There are three TVs. The Room bath includes both an open-air bath with free-flowing hot spring water straight from the source and an indoor bath. The toilet is quite small, which feels like a design flaw. Meals are served in a separate building. This is also a newer building and is excellent. They put great effort into the food, with many dishes, and we were very satisfied. There are also baths in the main building as well as in the new separate building, but the in-Room open-air bath with free-flowing hot spring water was exceptionally good. It was worth more than the price.

As we did last year, we stayed again this year for our cousins’ trip. Unfortunately, the weather was bad last year, but this year it was sunny, so we decided to definitely use Choraku’s pool. At check-in, we enjoyed delicious tea and sweets in the lounge, then rested a bit in our Room before heading to Choraku. We went into the pool (there were lots of children, but we still enjoyed it), and then used Choraku’s open-air bath. After returning, it was time for dinner. The meal was delicious again this time. The main dish at dinner was venison, which had no gamey smell and tasted great. There were also various drinks that paired well with the food, and this time we ordered the wine pairing. The price was very reasonable. After dinner we took a short break, then went back to Choraku to enjoy a mini concert. After returning, we had a nightcap in the lounge, took another bath, and went to bed. In the morning we woke up slowly, took another bath, and then had breakfast. This time we could choose between Japanese-style or Western-style breakfast; since the bread served here is incredibly good, we chose Western-style and asked for all types of bread so the three of us could share a little of each. We had tea in the lounge again, returned to our Room to pack up our belongings—and then it was already time to check out. The staff were pleasant, the Room was clean and comfortable—an easy Hotel to relax in—and since you can also enjoy Choraku’s Facilities and events as well, there’s plenty to do. We had another wonderful stay this time too. We’re planning our cousins’ trip here again next year as well—thank you in advance.

We chose this Hotel after reading Reviews and checking the price. All of the staff were kind, and the check-in explanation was very easy to understand. The Room was spacious, clean, quiet, and comfortable for a relaxing stay. We were very satisfied because we could enjoy both Taiko no Yu and the Hotel’s Onsen! After getting tired from walking up the hill before arriving at the Hotel, the cold welcome drink was perfect! Our whole family was happy with our stay. Thank you!

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.

Thank you very much for having us. This is a wonderful Accommodation where you can enjoy both the gold and silver Onsen. Not only are the baths spacious, they are also kept impeccably clean, making for a truly relaxing and restorative stay. The Shuttle Service staff were excellent, and all of the team provided outstanding hospitality. The in-Room dining was also delicious—there is nothing to fault. When we visit Arima Onsen again, we will definitely stay here. Thank you for the best hospitality.

On my first trip to Hiroshima, I stayed here first. The Room was clean, spacious, stylish, and very comfortable. All the food and drinks were delicious, and the staff were warm and welcoming, which made for a wonderful trip. I would definitely like to stay at this Accommodation again.

This was my first time visiting Amanohashidate, and thanks to all the staff, I had a truly wonderful stay. The Room—including the semi-open-air bath, comfortable changing area, spacious Japanese-style room, living area, and bedroom—was spotless and could not have been better. Everyone on the staff was kind and approachable. The meals were also excellent. Both dinner and breakfast were served in a private dining room with an ocean view, where we could relax and enjoy the sunset and evening atmosphere, as well as the sunrise in the morning. Every dish was carefully prepared, with gentle seasoning that we really appreciated. If there is one point for improvement, it would be that the bath water temperature felt a bit lukewarm. For the open-air bath in the Room, it would have been nice to be able to adjust the temperature. If I simply missed an operation panel, I apologize. I would love to visit again if I have the chance. Thank you very much.

This was my first stay here. I had no idea there was such a wonderful Onsen Ryokan less than an hour from home. The service was excellent, and we truly enjoyed the delicious meals. In particular, the steamed dish with spiny lobster, abalone, and beef was outstanding. The bath in the Room was also wonderful, and I also used the day-use Onsen. After dinner, we relaxed in the Room watching Netflix and YouTube, and the late-night snack was delicious as well. If I had to mention one request, it would be that breakfast starts a little late. As I’ve gotten older I wake up early, so I’d appreciate it if breakfast could start sometime after 7:00 a.m. That said... what disappointed me happened after breakfast. My one real hobby is watching Major League Baseball. These days, the only TV program I watch is MLB on BS channels. Since check-out is at 11:00 a.m., I thought I’d be able to relax at the Ryokan and enjoy baseball until then, so I didn’t record it at home before coming. However... when I tried to watch on the big screen by pressing the BS button, there was no BS broadcast available. I was honestly surprised—I assumed BS channels would be standard at any Ryokan (that assumption is on me). I don’t mind if Netflix isn’t available; but at minimum, I would like BS channels to be accessible. So overall it would have been perfect except for this point, but for Facility/equipment and overall satisfaction I rated it 4 stars.

This was my first stay here. The Onsen on the second floor was wonderful and easy to use at convenient hours, and breakfast was so delicious that I had seconds of rice. I also appreciated how close it is to Imaike Station.

My 84-year-old mother wanted to eat conger eel, so the three of us visited together with my niece. We had a Reservation for the Yama-no-Iori Room, but since there was a cancellation, we were upgraded to a Room with an open-air bath, which made us very happy. There were many international staff members, and their service was truly pleasant and welcoming. The food was consistently delicious as always—nothing to complain about. We enjoyed conger eel in many different dishes: sashimi, grilled, shabu-shabu, sukiyaki, and more. The salt-grilled sweetfish was also excellent, and it was my first time trying sweetfish rice—delicious and very satisfying. My mother and I have visited several times before; it was my niece’s first visit, but she really liked it too, which we were glad to see. Just one thing: my niece said the pillow was a bit low, which was the only disappointment. We will be back again in October for the matsutake dishes with three families—my parents’ family and my sister and her husband’s family as well. Thank you very much!