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This was my second stay. I really appreciate that bath amenities include bath salts. The Room TV has been upgraded to a smart TV, so it was great being able to watch Netflix and YouTube. I stayed on the 3rd floor and couldn’t hear any outside noise. I thought the breakfast was better than last time. There were also some dishes I hadn’t seen before (I can’t remember the name, but something like fish tempura mixed with a sauce?), and it was delicious! All-you-can-eat Blue Seal ice cream is also a big plus. (You scoop it yourself with a disher.) There were three flavors, and I went back for seconds twice. Next time I stay, I’ll definitely book breakfast again.

We stayed in a Japanese-modern Room with an open-air bath. The Room had a calming design, and the open-air bath was truly the best. Hearing the sound of the river flowing was so relaxing, it was a bath we wanted to enjoy again and again. The irori cuisine felt quite filling for our elderly parents, but it was very delicious, and we enjoyed it with excitement. And Kiyoshi Yamashita’s mural is breathtaking. You’ll be deeply moved by its warmth, which instantly conveys how much he loved this place. Even after checkout, all the staff saw us off with smiles and waves, making our stay warm and welcoming until the very end. We would definitely like to stay again.

My first time in Beppu Onsen. Everyone provided courteous service, and I was completely satisfied with all the Onsen facilities. If I had to mention one thing, as an older man I couldn’t figure out how to use the hair dryer. All the meals were delicious, but I would have been happy if there were a few more Kyushu-style dishes. If I have a chance to visit Beppu again, I’d like to stay here again. Thank you very much.

This time, on my first visit to Beppu during Golden Week, I stayed in a non-smoking twin Room under the Standard Plan. The hotel is conveniently located near Beppu Station, with easy access. I arrived early due to my flight schedule, and it was a great place to leave my luggage and go sightseeing. On top of that, our Room was upgraded to a family Room! The two of us enjoyed the luxury of using a four-person Room. Both the property and the Room were kept very clean, and we were able to relax after sightseeing and drinks. The next morning the weather was bad so we couldn’t see the sunrise, but we fully enjoyed the bath and even the after-bath services. I’d definitely like to stay here again on my next trip back to Oita.

We stayed the night before a memorial service in Kamakura. The Hotel is conveniently located near the station, and we also enjoyed exploring around Ofuna Station. The Hotel was clean, the staff greeted us warmly, and they kindly assisted us with the check-in and check-out machines. The amenity bar offered a wide variety of bath salts, which was fun to choose from, and there were many thoughtful touches throughout. Breakfast was delicious as well. We were just talking as a family about staying at Mets again the next time we come for a memorial service.

My daughter and I stayed here together. We had a luggage issue before arriving at the Hotel and ended up arriving an hour late for dinner, but you kindly accommodated us, for which we are truly grateful. For the meal, although it was already past the time when it would normally have been served as a boxed meal, you were considerate enough to serve us as planned, and I was nearly moved to tears. Every dish was not only beautifully presented but also thoughtfully prepared with seasonal ingredients and flavors that guests of any age can enjoy. The seasoning and portions were just right, and everything was truly delicious. We chose the plan with breakfast included, and it was very lavish—yet never heavy—and before we knew it, we had finished everything. The rice was especially delicious; my daughter and I even said afterward that we should have asked for seconds. The Onsen bath was very clean, and it felt so wonderful that we forgot all about the day’s troubles. We also used the open-air bath; since it was a full moon that night, we enjoyed a blissful time soaking while looking at the moon peeking through the trees. The Room was very spacious, with a Japanese-style room plus a separate bedroom with beds. It’s a layout where you can relax in comfort in the Japanese-style room and then sleep soundly in bed afterward—something guests of any age can enjoy. Above all else, every member of staff provided outstanding service. When we arrived at Kinugawa Onsen Station there were hardly any taxis available, and we were worried about whether we could reach the Hotel on foot along dark roads. You picked us up by car from the station, which helped us tremendously. You also drove us to the station again the next day—thank you so much. Thanks to you, we made our scheduled train on time. Your kindness in every respect truly moved us. There are many Ryokan out there and we have stayed at several before, but this is a Hotel where we were satisfied with everything: staff service, cuisine, baths, and Rooms. This time it was only one night because there were other places we wanted to visit as well; however, if we travel to the Nikko area again next time, we will definitely choose this Hotel. And since we had your wonderful food rather hurriedly this time due to our late arrival (laugh), next time I’d like to arrive on schedule and savor each dish more slowly. We sincerely appreciate all your kindness. Thank you very much. We look forward to staying with you again in the future.

We were able to relax and had a wonderful stay. We’re glad we chose to come.

We were completely satisfied with the staff’s service, the cleanliness of the Room, the meals, and the bath.

The building itself is old, but the Room has been renovated and is very clean. The cleaning was thorough, and the bathroom and toilet are separate, making it a good choice for those who dislike unit baths. Although it was a smoking Room with no non-smoking option, the guest Room did not smell of smoke as much as expected. However, the hallway had a strong smell of tobacco, which might be difficult for those sensitive to it. There is a large public bath, sauna, and stone sauna available, which would be especially appreciated during colder seasons. The parking lot is spacious enough, and there’s a convenience store and gas station nearby for added convenience. If I visit Niigata again, I would love to stay here. Thank you!

We stayed here as a couple.\n\nWe had been interested in this Accommodation for some time, and after actually staying, it exceeded our expectations. Above all, the milky-white free-flowing Onsen from the source was outstanding, and soaking at a leisurely pace felt truly luxurious. We also enjoyed the private open-air bath together without any worries, which became a wonderful memory.\n\nBoth dinner and breakfast featured carefully prepared dishes that made the most of local ingredients, and we were completely satisfied with both the taste and portion sizes. Everything at both meals was delicious, and we were impressed to enjoy freshly made dishes served piping hot.\n\nThe staff’s hospitality was warm, with thoughtful attention to detail throughout our stay, making it very comfortable. The Room was clean and had a calm atmosphere, allowing us to slowly unwind from everyday fatigue.\n\nThe Onsen, cuisine, and hospitality were all excellent—we were satisfied in every way. This is an Accommodation we would highly recommend to couples looking to enjoy a relaxing Onsen trip.\n\nThank you very much for everything. We would love to visit again as a couple in another season.

This Hotel feels like a private villa that always welcomes you home. There is no open-air bath, but the Onsen is quiet and relaxing. The tasteful design makes it easy to unwind. We’ve been having more meals and drinks in the living room, and it would be even more enjoyable with a bit more variety on the menu. The Shuttle Service from Odawara is very convenient.

Before the renovation, I stayed about three times in “Kumo” on the 4th floor. This time, I enjoyed a Multiple Night Stay in “Ten.” The Room was spacious and comfortable. I loved the Japanese-style atmosphere with Ryukyu tatami and shoji screens. The Onsen had a silky feel, and the temperature was just right. Both the Japanese cuisine and my first teppanyaki experience were excellent. I was truly able to relax and unwind. Thank you very much to all the staff. One thing I would like improved is the shower water pressure in the bathroom—it was a bit too weak. I have made a Reservation for a three-night stay next year as well. Thank you in advance for your continued hospitality.

They were considerate in ensuring we wouldn’t run into other guests from arrival to departure. It truly felt like a hidden retreat. The Room was very clean, and the amenities and drinks were plentiful. The food was also delicious. The bath was comfortable as well. The view from the Room was wonderful, and while we were looking out at the sea and Hatsushima Island, a rainbow appeared at just the right moment—it was spectacular.

The property was quiet, and I was able to relax very comfortably. The Onsen was also a milky white sulfur spring, and it felt like it would be good for the body. It was a Hotel that made me want to visit again.

The staff’s wonderful smiles, their kind and attentive service to my mother who travels with me, delicious cuisine that delights all five senses, and an Onsen you can enjoy as much as you like whenever you like—everything about this Accommodation is consistently excellent, so we keep coming back. The Rooms are clean and comfortable with a strong sense of privacy, and each Room has a completely different atmosphere, which makes it fun to try them all. We would love to visit again in a different season.

The Onsen had wonderfully pleasant water with a silky, skin-clinging feel.

The Room was a beautifully renovated guest room with an open-air bath, and I was happy to be able to relax and enjoy the Onsen in the Room as well. The staff were very courteous, and we had a comfortable stay. Dinner was delicious, featuring mainly seafood. We also really enjoyed watching the explanation and live demonstration of Oga Peninsula’s specialty stone-grilled dish. Breakfast was a buffet, and everything was tasty—we were completely full. It was a bit of a long trip, but we made wonderful memories. Thank you very much.

We chose this Accommodation because it had high ratings for its meals and service in Reviews. We were a little worried whether our growing children would be satisfied, but in the end we were extremely happy. The elaborate appetizers won over our whole family, and we were impressed by the careful craftsmanship that didn’t simply rely on the quality of the ingredients. We could feel the attentive care of the proprietress and all the staff throughout our stay, which made it very comfortable. It doesn’t have the kind of Facilities you’d find at a large Hotel, but when we visit Tottori again, I’m sure we’ll stay here again.

This was my first stay here. The Onsen on the second floor was wonderful and easy to use at convenient hours, and breakfast was so delicious that I had seconds of rice. I also appreciated how close it is to Imaike Station.

I stayed here for one night during the May holiday period. The room was very clean, which was great. From the 15th floor, I could only catch a brief view of the Northern Alps in the evening and early morning, but if I’m lucky enough to get clear weather next time, it would be an outstanding stay. Breakfast was delicious as well—these days many Hotels seem to be putting more effort into their food, and I really enjoyed it. Overall, this is a highly rated Hotel. I hear it will relaunch this autumn as an international luxury Hotel brand, and I’m very much looking forward to it.