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This is a historic Accommodation, yet the staff are full of energy, and operations from check-in to check-out are efficient with no wasted time. The seasonal cuisine is truly delicious, and getting to the various baths is an adventure—through maze-like corridors and, in some areas, even across a suspension bridge. It’s packed with excitement! You can have a wonderful stay just at Kikuya alone, making it an Accommodation you’ll want to visit again and again. Both check-in and check-out are well designed and smooth, so there’s no waiting—excellent! Thank you very much for taking such great care of us again.

This time, we visited Lake Kawaguchi and Hakone for the first time, looking forward to seeing Mt. Fuji as part of my wife’s birthday trip. Although it was too cloudy to see the Mt. Fuji we had hoped for, we stayed at Setsugetsuka Bettei Suiun in Hakone and were able to fully enjoy the area. Our Room was a Standard Fourth, and it was very practical and well maintained with thorough cleaning, so we had a comfortable stay. The Onsen was at just the right temperature for me and left me feeling refreshed from the core, and it was also great to be able to use L’OCCITANE shampoo. For dinner, being able to choose the main dish and rice during the meal felt like a thoughtful service that let us decide based on our appetite. Breakfast offered such an abundant variety that we were so full we couldn’t even eat lunch afterward. The after-bath lounge area, along with complimentary drinks and snacks on each floor, was also a welcome service whenever we felt a little hungry. The staff’s hospitality was polite and easy to understand, which left a strong impression on us as well. After checkout we went to Gora Park, and at that time a parking staff member kindly advised us that taking the mountain railway one stop would allow us to walk downhill from top to bottom more easily—very helpful advice for an older couple like us. We hope to come back soon for our “I want to see Mt. Fuji with my own eyes!” revenge trip, and when we do, we would love to stay with you again.

Thank you very much for allowing us to spend such a relaxing time the other day. We traveled to Hokkaido to celebrate our 30th wedding anniversary, and stayed here for our third night. Thanks to your many thoughtful gestures and warm hospitality, we had an absolutely wonderful time. We were truly surprised and delighted by the gift: you took photos of us and presented them with a message on a shikishi board. We have it displayed at home now. We also appreciated the complimentary champagne toast at dinner from the head chef, and the celebratory glutinous rice dish at breakfast. Everything was delicious—the kaiseki cuisine as well as the additional orders: crab, whelk, sweet shrimp, and uni sushi. It was a feast of wonderful flavors. The Onsen water had a silky texture, and I went to soak several times a day. Unfortunately it was cloudy when viewing from the open-air bath, but listening to the sound of the waves while soaking in water that left my skin so smooth was incredibly soothing. There were also four kinds of beer available after bathing, along with so many other complimentary services that I can’t list them all. Time flew by during our stay, and as we headed on to Hakodate next, we kept thinking that one night wasn’t enough. The tarako we had at breakfast was so delicious that we bought some to take home. It will be arriving soon by courier service, and I’m looking forward to enjoying it. Thank you very much.

Although the Facility is quite spacious, it was thoroughly clean throughout, and we had a very comfortable stay. We traveled with two children, and we truly appreciate the kind assistance we received at the dining venue as well. We would definitely like to stay again!

We stayed in a Room with an open-air bath, and it was excellent—the amenities were well stocked and the Room was clean and comfortable. Both dinner and breakfast were luxurious and delicious. The service was also very polite and attentive. This is a Ryokan we would definitely recommend.

Great value for money and excellent service—I’ve become a fan of this Hotel. I’ll definitely stay here again on my next business trip to Nagoya!

The Room was clean and well maintained, and we had a comfortable stay. The staff provided pleasant service, which made our trip even better.

This was my first stay, and just as everyone says, the meals were outstanding. I’ve stayed at many Accommodations, but this was the most delicious by far. It wasn’t just tasty—the menu was exciting too, and I truly looked forward to mealtimes. Personally, I was especially impressed by how delicious the sautéed splendid alfonsino was. The Room was also very clean and comfortable. In addition, the location offers great access to everywhere, making sightseeing easy and convenient. When I visit Izu again someday, I’d love to stay here again. Thank you very much.

Thank you very much for taking such great care of us. The open-air bath and toilet in the Room were very clean, and we had a comfortable stay. We were also surprised that even the indoor bath was an Onsen. As we traveled with our grandchild, the pool was wonderful and our grandchild was delighted. Since this time was only a one-night stay, everyone was very disappointed, and we are thinking of staying longer next year. Although one of us became unwell, thank you sincerely for your attentive support. The Facility is new, yet it is a wonderful Accommodation that preserves traditional Japanese hospitality and service.

On my first trip to Kusatsu Onsen, I stayed for two nights in the private open-air bath guest room “TAKASAGO.” Guest Room (TAKASAGO) The layout is wonderfully spacious, with the bedroom and tatami-style living area separated, creating a quiet and relaxing atmosphere. Personally, I felt the room was a little dim due to limited natural light depending on its orientation, and I would have loved a larger sofa where you can really sink in rather than a low table—but overall it was an expansive, truly luxurious space. The tatami room with the low table faces a private garden and had a lovely sense of traditional charm. The maisonette-type rooms looked brighter and seemed to have more comfortable sofas as well, so I’d like to try one next time. Onsen Two different hot spring sources—Jizo Gensen and Bandai Kosen Gensen—are supplied here, making for an indulgent bathing experience. In addition to enjoying high-quality spring water anytime in the in-room open-air bath, the three private reservable baths each had their own distinct character and conveyed refined Japanese aesthetics. I thoroughly enjoyed soaking in Onsen throughout my stay. In particular, I loved “AWASE,” where three tubs are lined up from low to high temperature so you can experience a traditional bathing method—I went back again and again. Breakfast As dinner service was suspended during my stay, breakfast was the only meal offered—but its quality was outstanding, easily on par with dinner. I often stay at cuisine-focused Ryokan, and this was among the best I’ve experienced: creative composition of dishes, cooking that brought out the best of each ingredient, and thoughtful selection of tableware that elevated every course. Hospitality & Service The staff’s attentiveness and perfectly balanced approach—present when needed but never intrusive—left a strong impression and made my stay very comfortable. While there are a couple of minor preferences regarding the guest room setup, overall I was extremely satisfied with every aspect: Onsen, food quality (breakfast), and hospitality. I would absolutely love to return when visiting Kusatsu again.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

We stayed for two nights with breakfast included. We previously stayed at the Akita location and found it very comfortable, so we chose the Aomori location this time as well. The Room was clean and spacious, the bathtub was deep enough to relax in, and the amenities were well stocked. Breakfast was delicious.\nWe would like to stay again.

The Room and beds were flawless. The meals were also more than sufficient for us as an older couple with smaller appetites—we even wondered, “Is this really a lighter portion?” Everything was delicious. Not only was dinner served in our Room, but we were also able to have breakfast in a private dining room, so we could enjoy it at our own pace. When the season changes, we would love to stay again and look forward to the seasonal menu changes.

Our family of three stayed here. The guest room with an open-air bath had an amazing view of the trees through the window. The meals were delicious, and we loved the post-bath ice pops, late-night inari sushi, morning coffee service, board games, and the excellent loan services such as a rotating hair dryer and a NanoCare hair dryer. It was relaxing and quiet, and we were able to unwind from everyday fatigue. The Onsen water was also wonderful. Highly recommended Accommodation.

The meals were beautifully presented, and everything tasted truly delicious. They were a delight to look at as well, and you could feel the care put into each dish. The Room was also thoroughly cleaned, and we were able to spend our time comfortably. The staff kindly answered our questions, which helped us learn about the origins of Kaminoyama Onsen and plan our sightseeing. My spouse loved it too and said we would like to stay again for the meals. We had a relaxing, comfortable stay and it was a wonderful time.

We arrived a little early, kindly left our car, and took a stroll around the area. Right away, we visited Suwa Taisha Shimosha Akimiya Shrine next door. In the backstreets of this historic townscape, you can find Onsen springs here and there—perfect for wandering at leisure. Both inside and outside the property felt very clean, showing careful management throughout. The staff’s smiles, service, and conversation were all refined; we truly felt their hospitality and attentiveness, which made our stay very comfortable. From the Room we stayed in—named “Kirishima”—we enjoyed a view of the grove surrounding Suwa Taisha Shimosha Akimiya Shrine, full of charm and atmosphere. Both dinner and breakfast featured local ingredients, and everything was delicious. We could also sense how dedicated the staff were, which made dining even more enjoyable. Bathing in the panoramic large public bath while looking out over the townscape glowing at dusk was exceptional. The water was a gentle Onsen that seemed to softly cling to the skin. Although it wasn’t in our original plans, we stopped by Harmo Museum about 7–8 minutes away by car after receiving a recommendation as we checked out. Driving along the well-maintained lakeside of Lake Suwa and enjoying wonderful paintings became a great memory for us. It was a truly relaxing Accommodation for adults—wonderful in every way. Thank you very much.

I saw in a Review that the breakfast was delicious. Since it’s good value, I can’t complain too much, but it tasted average and there weren’t many items. Guests kept coming and going, but although there were many staff in the kitchen, no one was on the floor, so the tables were not wiped after use. Salad vegetables that guests had likely spilled were left there and not cleaned up. Overall, the Room was clean and the amenities were well stocked. I felt the complimentary coffee near the front desk was bitter and not very good. I arrived before check-in, but they said my Room was ready, so I could get in early, which I appreciated.

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.

I had heard that my parents, who are from Ehime, used to stay here when they returned home. When my mother passed away, our family made a Reservation the day before. We were truly grateful that you prepared an offering meal for my mother both in the Room and at mealtimes. Although the staff member in charge was young, they treated us with just the right sense of distance. As there were six of us, you arranged a spacious tatami dining room for us, and we thoroughly enjoyed the delicious cuisine. I did feel that the selection of alcoholic drinks was a little limited. I thought it would have been even better with more wine options or easy-to-drink sours. Breakfast was wonderful! There was nothing too heavy for the morning—thick-cut salmon, rolled omelet, yudofu tofu, and more— a menu so satisfying that I ended up having another bowl of rice. The “Jinchoge” Room was fun—when we opened doors that felt like something out of a ninja house, it was “here too,” and “here too.” While more and more innovative Accommodations are appearing these days, this is an Accommodation that steadfastly preserves traditional charm and protects Dogo. Especially in times like these, I sincerely hope it will continue to remain. I no longer have any particular reason to visit Ehime, but I would love to return so I can feel close to my parents again. Thank you very much.

We stayed here during the Obon holidays with our family of five after a day at Disney. We used a Room with two bunk beds—our kids’ favorite. When making the Reservation, we expected a typical Business Hotel, but the woman at reception was refreshingly kind and welcoming—almost like a Disney cast member. After an exhausting, scorching summer day at Disney, her hospitality truly made an impression. The Room was more spacious than expected, and unlike many budget bunk-bed hotels, there was no “where do we put our luggage?” problem. Even with our bags lined up along the wall by the TV, we still had plenty of space to walk around comfortably. Everything was perfectly clean, and we felt safe using the bathroom with our children. We will definitely consider this Accommodation again when we visit Disney. One request: We arrived at 10:30 PM and all nearby paid parking lots were full. After driving around repeatedly—and honestly debating street parking—we ended up parking in a park lot because there is a police station next door. However, it didn’t seem to have security cameras and the area was deserted late at night, so we were worried about theft. Since we couldn’t reserve parking at the Hotel, this happened—so we hope there can be some improvement regarding parking availability.