Nationwide × Highly rated for rooms and amenities at Hotel·Ryokan - 53Page Number

The staff were very polite and pleasant. On the day of departure, I was unsure whether to put my luggage in a station coin locker or ask the hotel to hold it, and I didn’t say anything. However, the front desk kindly asked, “Would you like us to store your luggage after check-out?” so I asked the hotel to keep it. When I returned to the hotel, I ordered the Nagasaki Café Set in the lounge. It included small portions of local specialties—castella cake and milkshake—so it wasn’t too heavy and was just the right amount for me. The atmosphere was calm, and I could relax. The room was clean, with separate bath, sink area, and toilet. The bed was very comfortable—I ended up sleeping past my planned time. From the window, I could see the “Kamome” Shinkansen. Since my feet were tired from sightseeing, I was happy there was a hot bath facility. However, there were only four washing stations; it would be better to have at least around seven. Also, it closes early (10:00 PM), so I wish it were available until around 11:00 PM.

Everything was spotless, and the atmosphere was wonderful! The breakfast buffet was also incredibly lavish! I was busy with personal plans in the evening and couldn’t make it to the bar, which I really regret—so next time I’d like to stay again and take my time! Thank you for a wonderful stay!

We chose this hotel for our trip to USJ. The building and room were very clean, and the breakfast was delicious. It’s about a 5-minute walk to USJ, so the location was very convenient. We also liked that there was a Minion at the entrance where you can take photos together.

As on my previous stay, I was delighted to find this place so comfortable and welcoming. I thoroughly enjoyed both dinner and breakfast, and my overall satisfaction increased even more. I will definitely visit again. If you have any recommendations for great places in Kyoto—restaurants, sights, or anything else—please let me know!

Among the many inns in Kusatsu Onsen, I had always wanted to stay at Naraya, and my wish finally came true. I’d long been intrigued by its historic exterior, and once I actually stayed there, I found it to be a wonderful building full of history. Our room was on the Comfort Floor and was more than spacious enough, allowing us to relax at ease. I also heard that their signature baths switch between men and women at night and in the morning, so we were able to enjoy both. What especially stands out at this ryokan is the food. Dinner was served course-style in sequence, and there was even a service where sushi was prepared right in front of us, and just as the wall art says, we truly felt “I’m so full.” Breakfast was equally lavish, with freshly baked croissants as well—again leaving us thinking, “I’m so full.” The attendants and staff were all young, giving this long-established ryokan a wonderfully lively atmosphere. If I visit Kusatsu Onsen again, I would definitely love to stay here once more.

I have been staying here as my regular hotel for nearly five years, and I always have a comfortable stay. This time I booked a room-only plan, but the breakfast is also very delicious, and I am satisfied with the view from the room and the staff’s service. I look forward to staying with you again.

We stayed for three nights. Although it’s a new Hotel and not particularly spacious, we had a very comfortable stay. The bed was very comfortable, and the lighting could be adjusted in three levels, which was convenient. The air conditioning worked well throughout the entire Room, making it pleasant. The TV was also large, and we were able to fully enjoy watching sports. When we arrived before check-in, the staff kindly stored our luggage with a smile, which we really appreciated. The Room was kept very clean, and amenities and supplies were replenished perfectly. Our whole family was completely satisfied in every way. We will definitely stay again.

Having stayed at retreat Hotels all over the whole country, I found this Retreat Onko Chishin to be outstanding in every way. The Room, bath, meals and drinks, and hospitality all delivered a high level of satisfaction, making for a truly pleasant stay. This Hotel has been reborn through the renovation of an existing Hotel, and the quality of the renovation and overall atmosphere were excellent.

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

This was a long-awaited stay at a hotel I had always wanted to visit, and it truly lived up to my expectations. Because of the Kumamoto earthquakes, I briefly considered canceling my reservation. However, when I reached out, I received a warm and courteous email assuring me there would be no impact. By adjusting my route, I was able to visit safely. I am sincerely grateful for the thoughtful support even before our arrival. The interior was beautifully appointed with historic furnishings, and the fresh flowers placed throughout reflected subtle attention to detail. Dinner offered an authentic atmosphere and flavors; the portions and timing of service were just right, and we thoroughly enjoyed relaxing at the bar afterward as well. Those who prefer flashy luxury or modern facilities may find it a bit too calm, but for us—who love classic charm—it was an ideal setting. All of the staff were wonderfully attentive, though there were moments when it seemed they might have been slightly understaffed overall, to the point that I worried about their workload. Even so, we received warm hospitality and made wonderful memories. We would love to return again when we have the chance.

I really like the location and facilities, so this was my fourth stay. Once again, I had a very comfortable time. One thing concerned me: several guests were using their smartphones in the changing room. Checking email might be understandable, but even when it was crowded, some people sat on the chairs in front of the sinks watching videos or typing on their phones. I hadn’t seen this on previous visits—has it become normal now? There was a sign saying that smartphone use is prohibited indoors, but it doesn’t seem effective. Could you please also inform guests verbally at check-in that smartphone use is not allowed?

I visited again. Even in the summer heat, many people were sightseeing in Onomichi. This time, I rode the ropeway for the first time—it climbs all at once and was truly thrilling. At a museum along the way to the Hotel, there was an exhibition about cats that felt very soothing. At the café, I enjoyed sweets with their recommended pairing. Dinner featured a variety of ingredients that went perfectly with wine. Breakfast was so delicious that I had a second serving of rice. I also enjoyed the letter room for the first time. I used to study calligraphy, so once I started writing different things with a brush pen, time flew by. It was also fun to see other guests’ creations. Spending summer in Onomichi while sharing everyone’s memories was wonderful too.

I chose this Hotel because the Reviews were good, and they were absolutely right. In a business-style Hotel, it’s often difficult for the staff to meet every individual request, but this Hotel is excellent in that it anticipates anything guests might struggle with or wish they had—and has everything prepared. It’s basically self-service, but there’s a microwave in the hallway, the ice machine is a solid commercial-grade unit, and they provide a case so you won’t lose your Room key and breakfast voucher. The Room also has spare disposable slippers in addition to regular slippers, extra bath towels are available near the elevator, and overall they really focus on what guests would think “it would be nice to have.” Of course, the service at check-in was polite and attentive. The welcome drink service is self-serve so you can use it without feeling awkward, and breakfast feels truly homemade—highly recommended.

It was a newly opened Hotel and very clean. Breakfast was delicious, and it was great to be able to eat at a restaurant with an ocean view. I would definitely like to stay here again. You can get to PayPay Dome on foot or by bus, so it’s recommended for Hawks fans. The hallway was very cute.

A ryokan next to Suwa Taisha Shimosha Akimiya, where you can relax in gentle hot springs and spend time wrapped in tranquility. From the room we stayed in this time, through the window we could see the roofs of buildings within Akimiya’s grounds and the surrounding grove. The season’s coldest autumn weather this year made the feeling of cleansing both body and mind even stronger. We didn’t have time to walk around on this trip, but it takes less than a minute to reach Akimiya’s parking lot. Its charm, different from modern accommodation facilities, reminded us of the pride of being Japanese. Thank you very much.

Stayed as a family of three in a Junior Suite. The Room was spacious and comfortable. Breakfast was also very delicious, and we would like to stay again if we have the opportunity.

Everything—from the Facility and hospitality to the dining—exceeded our expectations, and it was a stay that our whole family genuinely enjoyed. Our child liked it so much they said, “I want to come again,” and we felt it is a Hotel that’s perfect for a family trip. This time we stayed for one night and two days because we were also staying at another Hotel, but considering the well-equipped Facility and services, I think a Multiple Night Stay would let you appreciate this Hotel’s appeal even more. Next time, we would definitely like to stay for multiple nights. [Club Lounge] The staff at check-in were extremely courteous, and we were able to enjoy sweets and drinks while completing the procedures. They also prepared coloring sets for each child in our party, which left a great impression as our child was able to spend the time without getting bored. [Guest Room: Ryukyu Suite / Beach View] The in-room refrigerator was a large model with completely separate fridge and freezer compartments, making it very convenient even for families. The toilet was modern and very clean, so it was comfortable to use. Having an in-room drum-type washer/dryer is especially helpful for longer stays or trips with children. Also, because there is a tatami room, children can relax safely lying down; we felt it’s a guest room where families can truly unwind together. Since it’s on the 3rd floor, the view isn’t quite “breathtaking,” but we had no particular complaints and stayed comfortably. [Dinner: Roy’s] There was an excellent variety of sushi options, and the desserts were plentiful as well—everything was delicious. We were satisfied enough that we definitely want to dine here again next time, and I can strongly recommend it to future guests. [Breakfast: Four Seasons] As part of the club floor benefits, we could make a Reservation at check-in, which helped us avoid crowds and enter smoothly. All dishes were delicious—especially the pancakes. With seating overlooking the ocean and a great atmosphere overall, it made for a wonderful morning. [Large Public Bath] We used it around 9:00 PM. It was crowded inside, but there was always an available washing station. Towels were provided as well, which made everything comfortable. [Facilities & Amenities] While not large, there is an indoor pool; plus activities such as rock-paper-scissors stamp rallies are held too, so children won’t get bored even on rainy days. We spent comfortably everywhere—including the outdoor pool area and the beach. [What Was Disappointing] The club floor benefit “Dolphin Splash” and the suite benefit “Wake-Up Sailing” were fully booked so we couldn’t participate. Although this seems unavoidable since the website states they are first-come-first-served programs as well، I hope improvements can be made so guests are less likely to miss out on these benefits altogether.

My daughter and I took our first trip to Yamaguchi, and with a collaboration event as well, we stayed one night in Hagi. As soon as we arrived, the staff came out to greet us right away, and everyone was so kind and helpful—we are truly grateful. The room was thoroughly cleaned down to every corner and felt very fresh and spotless. The meals were also absolutely delicious. When we asked for directions before heading out sightseeing, they even guided us outside. Thank you to the male staff member for your thoughtful service. We made wonderful memories here. We would love to stay again when we visit Yamaguchi next time.

The front desk service was courteous, and I appreciated that they promptly called a taxi for the next day. The Room was clean and comfortable. In addition, there is a convenience store attached to the Hotel, which is handy even when it’s windy and rainy. I would like to stay here again.

It was a wonderful red-brick warehouse hotel with a completely different atmosphere from the group’s traditional townhouse-style hotels. You can’t see any outside views from the rooms or restaurant, but once you step outside, you can immediately soak up the harbor vibe. It’s conveniently located near a streetcar stop and Motomachi, making sightseeing easy. The room was spacious and cleanly decorated. I loved the extra-long sofa and was able to relax comfortably. I booked this hotel because this group is known for great food, and it met my expectations. Breakfast in particular was excellent.