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The front desk staff were exceptionally helpful and welcoming.

From check-in until our car left the Ryokan, the staff naturally came outside to welcome and see us off. I think there are very few Ryokan or Hotels that do this. The preparation of the futon bedding and in-Room dining was pleasant, and it made for a wonderful stay. Every dish was delicious, and the portions were very satisfying. If I had one request, I would be happy if there were a bit more local vegetables—especially for guests in their 50s like us. This may be a matter of preference, but I felt the miso soup would have been even better if it were served a little hotter. Similarly, I would have preferred the water in the large public bath to be slightly hotter. What impressed me most was how thoroughly everything was cleaned. Even at expensive Hotels or Ryokan, you often notice dust in hidden areas or peeling wallpaper and small flaws here and there, but everything visible was very clean. Precisely because it isn’t brand-new, it felt especially comfortable. It was my first stay here, but I feel like I got great value. My only concern is that many of the staff seemed to be around my age or a bit older, so I hope this Ryokan will continue for many years and be passed on to the next generation so guests can keep enjoying it. Thank you very much.

Breakfast in the Room was excellent. We could relax without having to get ready or change clothes. The bathroom was also spacious and very clean. Thank you for your hospitality. Just one thing: with only the large mirror in the Room, it was a little inconvenient when applying makeup. A small movable mirror would be helpful for women. Sorry if I simply couldn’t find one.

All staff members were very friendly, polite, and kind. Everyone was incredibly pleasant, making my stay truly enjoyable. This was the best point of my experience. The amenities available at check-in were abundant, including options like face masks. The welcome drinks on the first floor were available until midnight with a wide variety of soft drinks to choose from. There was also an ice server (or ice machine), allowing me to enjoy chilled oolong tea or iced coffee after relaxing in the Onsen—such a great touch! Disposable cups for hot beverages that are easy to hold without getting burned showed thoughtful consideration as well. The Onsen featured saltwater baths where you could float comfortably when stretching out your body—it felt amazing! It was open until 9 AM in the morning! For women’s baths, only female guests receive a passcode required to enter, and lockers with wristband keys provided extra security and peace of mind. By the way, rooms also use passcodes instead of physical keys, eliminating any hassle about who holds the key when going out—very convenient! The room's soundproofing was excellent; I couldn’t hear any noise from neighboring rooms and slept soundly. Breakfast started at 6:30 AM. While not overly extensive in variety, it had just the right selection and everything tasted delicious. I enjoyed both rice and bread options until I was full. There were four types of bread; I tried two savory ones—the croissant was so good that I went back for seconds! They even offered regular milk instead of low-fat milk—a surprising delight for me—and finished off with yogurt and coffee as dessert. It didn’t feel like a free breakfast because it exceeded expectations in quality and satisfaction levels! Food replenishment was prompt too—everything reflected great attention to detail. This was my first time staying at Super Hotel but definitely won’t be my last visit here. Thank you very much!

It’s conveniently close to the station and a convenience store, which is a big help. I’m also truly grateful that the prices have been kept the same. I bring my own wash towel (sponge?) for bathing and my own hangers. The other day I saw a guest returning several hangers to the front desk, so I realized they’ll accommodate you if you ask. There’s a refrigerator on the 1st floor, and they can even freeze sports drinks bought at the convenience store. (At last year’s Expo, I held onto a frozen drink to get through long waits in the blazing heat.) This Hotel has thoughtful touches that make it feel like home.

I stayed here to match my tour’s departure and arrival schedule. It was very convenient—close to the airport and reasonably priced. I would like to stay here again.

The Room was spacious, beautiful, and spotless, and there were three open-air baths. The meals were buffet-style with a wide variety of options. The lounge was excellent!

Our family has been coming here for four generations since the early days, and this time the timing worked out, so I visited with my mother and cousin on a trip for three. With its thoughtful design for elderly guests, meals that make the most of excellent ingredients in a satisfying yet not excessive amount, and a spotless bath area kept clean with frequent cleaning, it truly is a wonderful, prestigious Accommodation. Most places have one or two little moments that make you think “Hmm?”, but from arrival to departure everything was comfortable, making for an excellent stay. Next time, around autumn, I’m hoping to visit again on my own for a change of pace—or perhaps with just my son.

Although it was extremely hot, we were blessed with good weather and were able to relax. Driving from Kyoto via the national highway felt far (since we have a kei car and can get pressured on the expressway). The first time, we stayed at Nisshokan. This time, due to renovations, we stayed at Nagisakan—it was spacious and we could take our time. I had knee surgery in February and worked hard through painful rehabilitation, so being able to finally enjoy the Onsen again was truly wonderful. Everyone at the Hotel was kind, and it was very soothing. Thank you very much.

We stayed one night in a top-floor Room with an open-air bath. The open-air bath had a great view and was wonderful. For dinner, we enjoyed Japanese cuisine in a semi-private dining area. It was quiet, we could eat as a family, and everything was delicious. When we stay in Tochigi again, we would like to stay here again. This is a highly recommended Hotel.

It was raining when we arrived, and the nearby parking lots were full, but staff were waiting at the entrance and assisted us. The Onsen had different temperatures in each bath, so we could relax at our own pace. The water quality was also excellent. The meals focused on locally sourced ingredients, and we enjoyed a wide variety of dishes. We had a very relaxing stay.

On the day we arrived, it was pouring rain, so we left our luggage at the Hotel first and took a taxi to the concert venue. Some roads were flooded, but we arrived safely. On the way back, the rain had stopped, but when we returned to the Hotel, most of the nearby izakaya were already closing for the evening. We picked up some items at a convenience store, chilled drinks in the fridge, and relaxed in the large public bath to unwind. We also took our time with a morning bath and felt refreshed! We tried a variety of breakfast items as well, and the local specialty yellow watermelon for dessert was especially delicious. Next time we stay in Niigata, we would definitely like to stay here again.

My parents (77 and 76) and my sister (54) came from Niigata, and our couple (51 and 49) with our child (10)—six of us in total—stayed for 3 nights/4 days, booking two triple Rooms. (Stay: Tue, July 21, 2026 – Fri, July 24, 2026) Since it was our first time in Hokkaido and we wanted to go out to various places for dinner, we chose the plan with breakfast only each day. Because we stayed three nights, you prepared a different special menu every morning, and we were truly touched by your thoughtfulness. Everything was delicious (including robatayaki grilled king crab in the morning), and our whole family was extremely satisfied. Even my parents—who usually don’t eat much breakfast—praised it highly and even had three extra bowls of rice! The property was very clean as well, and for this price the overall quality—including the food—was outstanding. If we have a chance to come to Hokkaido again, we would definitely like to stay here again. (I’d love to recommend it to friends too!) Thank you for giving us such wonderful travel memories.

My first time in Sakura City, and I had a great impression. I’d love to visit again.

I stayed here on a business trip. The Hotel is a bit dated, but the service is excellent.

A typhoon was approaching and the weather looked rainy, but it didn’t rain much, and we were able to see a wonderful sunset from the restaurant. The view from the large public bath was also amazing. The meals, made with ingredients from Wakayama, were all delicious. It was disappointing that we couldn’t watch Netflix or Amazon Prime in the room (the internet didn’t seem to connect) and that the shuttle bus service has been discontinued, but everything else was great. I’d like to stay again. Thank you very much.

I made a Reservation to visit Kurashiki, where my brother lives. The location was convenient, there was a large public bath, and the Room was clean and comfortable. Breakfast was also delicious. Thank you very much. I would like to stay here again if I have the opportunity.

The staff were very attentive, and the Facility, Hotel, and Room were all clean and extremely comfortable.

This was my first stay. The views of the Chichibu townscape from both the Room and the dining area were wonderful. In the main building, Rooms on the 2nd floor have a roof below that reduces the sense of openness, so I recommend choosing the 3rd or 4th floor if you stay in the main building. For dinner, I had a Japanese-Western kaiseki-style course; since the price difference is minimal, I personally preferred it over the buffet. Overall, it’s a Hotel with great value for money.

My mother in her 70s stayed here the night before visiting relatives. This was her third stay. There are many Hotels in Tennoji, so I suggested we try a different Hotel for a change, but she said, “Via Inn is the best! If there’s availability, I want to stay here!” The staff were friendly and welcoming, the Room was clean, breakfast was delicious, and it’s just a short walk to Tennoji Station. Security also felt solid, so I think it’s a Hotel where you can stay with peace of mind.